As a part of the global health service company, Cigna Corporation, Cigna Taiwan has become deeply rooted in the Taiwan market for thirty years. Cigna is now one of the longest-lasting international life insurance companies in Taiwan; the Company is ahead of industry peers in the development of direct marketing and telemarketing strategies and has the largest insurance telemarketing team in Taiwan. Such capabilities have ensured Cigna’s leading position in insurance telemarketing in Taiwan’s insurance market.
Cigna’s mission is to improve the health, well-being and peace of mind of those we serve. For the past thirty years, our teams of devoted professionals have offered innovative health insurance and convenient services to our clients to fulfill their needs, providing strength and support in their lives.
FULFILLING CORPORATE SOCIAL RESPONSIBILITY – SUSTAINABLE BUSINESS OPERATION
Cigna believes in sustainable business operation and the Company’s connection to the local society. Cigna has taken an active role in holding charitable events, donating funds, encouraging the employees to volunteer, and raising health awareness, to establish a relationship with the Taiwan society in which all could benefit and prosper. We partner with organizations including Hope Foundation for Cancer Care, Cardiac Children’s Foundation Taiwan, Huashan Social Welfare Foundation and the Andrew Charity Association for philanthropic efforts. To fully implement our mission statement and our beliefs, we launched the Cigna membership platform and a wellness mobile app that incorporates healthy eating and exercising and hold annual walkathons against cancer; all these to raise the awareness of good health and help the general public form healthier habits.
EXTENSIVE EMPLOYEE BENEFITS SYSTEM – INSTILLING HAPPINESS IN THE WORKPLACE
Cigna sees caring for employees and their wellbeing as one of the core responsibilities of the Company and aims to attract and retain talents with market-competitive compensation and benefits. We are devoted to creating a quality work environment and a corporate culture that values the balance between life and work. At Cigna, we regularly hold lectures and events for improving physical and mental wellbeing. Cigna was listed as one of the Best Companies to Work For in two consecutive years; we also won the Well-being Award, Benchmark Company of Compensation and Benefits in the Insurance Industry, as well as the Work-Life Balance Award by the Ministry of Labor.
ABUNDANT RESOURCES FOR TRAINING AND EDUCATION – A CORPORATE CULTURE OF POSITIVE MINDSET AND PERFORMANCE
Cigna sees each employee as critical to the Company’s success. We provide diverse and plentiful opportunities for career advancement and growth, including efficient advancement channels, internship programs, and position rotation and exchange programs, to help employees cultivate core, functional and managerial competencies. We aim to drive the Company’s growth as a whole by expanding the career paths of individual employees.
Cigna adopts a particular performance management system – Connect for Growth – by replacing the year-end performance evaluation with quarterly Check-In. Cigna aims to identify the strengths and potential of each employee. Cigna encourages the employees to take the lead on their personal growth; the effectiveness is evident in that Cigna has the lowest employee attrition rate in the industry. The Company’s One Cigna Program won the Gold medal in the Excellent Staff Training Award of the Taiwan Insurance Excellence Award.
EMPLOYEES’ WELFARE COMMITTEE – BRINGING LIVELINESS INTO THE WORKPLACE
Cigna lists an annual budget for the employees’ benefits and has an Employees’ Welfare Committee in place, which organizes employee outings, movie day, family day, and year-end parties; Cigna also welcomes family members of the employees to participate in these events. Furthermore, within Cigna, there are fourteen different clubs formed by the employees with various hobbies. The employees with similar interests could gather together and extend their friendships outside of work.
康健人壽直屬於美國信諾(Cigna)保險集團，深耕台灣市場30年， 是臺灣歷史最悠久的外商壽險公司之一，領先同業發展直效及電話行銷，擁有全台規模最大的保險電話行銷團隊，穩居台灣電話行銷保險市場的領導地位。
康健人壽的企業使命是「讓客戶擁有更健康、更幸福、更安心的未來」， 30年來，我們透過專業且充滿熱忱的團隊，提供符合客戶需求的創新健康保障及便利優質服務，成為客戶生命中的支持與力量。
實踐企業社會責任 永續經營
康健人壽秉持在地永續經營的精神，積極透過公益活動、企業捐款、員工志工投入及推廣健康觀念等，建立共榮共好的社會關係。我們的公益夥伴包括癌症希望基金會、中華民國心臟病兒童基金會、華山基金會、安德烈食物銀行等，藉由舉辦年度公益抗癌健走等大型公益活動，並結合康健人壽「好在康健」會員平台及「瘦身動吃動」APP，協助民眾提升健康意識並養成良好的生活習慣，全面傳遞企業使命與信念。
健全福利制度 創造幸福職場空間
康健人壽將員工關懷及福祉視為企業核心責任之一，透過具市場競爭力的薪酬獎勵，吸引並留住優秀人才。我們提供優質工作環境， 定期舉辦促進身心健康講座及活動，致力打造重視工作與生活平衡的企業文化。曾連續兩年榮獲「幸福企業獎」，以及「最佳婚育企業」優勝獎、「保險業企業加薪優良標竿企業」和勞動部「工作生活平衡獎」。
豐富培訓資源 正向思維績效文化
每位員工都是康健人壽成功的關鍵，我們提供多元豐富的職涯成長機會，包括暢通的升遷管道、工作觀摩計畫、工作輪調與交換計畫等，幫助員工學習培養其他核心、專業與管理職能，拓展個人職涯發展藍圖，進而帶動企業整體成長。
康健人壽採用「連結成長」績效管理制度，取消年終績效考核評等，改以每季進行關心對談，找出員工個人優勢潛能，讓員工主導個人成長計畫，員工離職率為業界最低，「One Cigna人才永續計畫」更榮獲臺灣保險卓越獎「人才培訓專案獎項」金質獎。
職工福利委員會 精彩職場生活
康健每年提撥員工福利金預算，並成立職工福利委員會，舉辦員工旅遊、電影欣賞、家庭日和尾牙派對，邀同仁與家人一起參與，共享歡樂時光。此外，員工自行成立的社團亦達14個，工作之餘， 與志同道合同仁一起做自己喜歡的事情，培養工作以外的感情及默契。
