A new report by LRN Corporation, the leader in ethics and compliance (E&C) solutions that enable organisations to inspire principled performance, has found that nearly a quarter (23%) of employees around the world agreed that “it is OK to break the rules if needed to get the job done.”
Another 14% said they had themselves “engaged in behaviour that violated their company’s Code of Conduct or standards” in the past year.
Further, 22% of Gen Z respondents said they engaged in unethical conduct in the past year in the workplace, compared with just 9% of Boomers.
The results suggest an inverse trend between this mindset and age, with Gen Z 2.5x more likely to agree with breaking the rules than Boomers.
The findings are included in LRN’s latest Benchmark of Ethical Culture Report, which is based on a comprehensive survey of more than 8,500 employees at major organisations and corporations in 15 different countries, and from 13 different industries.
The research found that companies with strong ethical cultures have lower rates of observed misconduct and report their observation at a rate 1.5x higher than those in companies with weak cultures (93% compared to 63%).
As companies can only address that which they are aware of, this higher level of reporting represents a significant risk reduction.
Globally, one-third (33%) of respondents said they had observed misconduct or unethical behaviour in the past year, with harassment, discrimination, conflicts of interest, and employee health and safety violations cited most frequently.
Of those, one-fifth (21%) didn’t report their observation because they didn’t think their company would do anything about their concern (36%) or handle it effectively (30%), or because they feared retaliation (36%).
These trends overwhelmingly signal a lack of trust in the system of procedural justice within the organisation.
The research also probed employees’ perceptions of artificial intelligence and its place in work and in careers.
While a slight majority believe AI will have a positive impact, employees who view their companies as adaptive and resilient are nearly 2x more receptive to the potential benefits of AI on their workplace and career opportunities.
It is generally accepted that culture impacts business results; LRN’s research quantifies that relationship.
Companies with strong ethical cultures outperform, by an average of ~50% percentage points more than companies with weak ethical cultures, on a variety of traditional business metrics including customer satisfaction, employee loyalty, competitiveness, innovation, and adaptability.
Not only is this gap significant in its size, it represents a meaningful increase from similar research conducted in 2021, which identified a 30%-point performance gap.
The performance gap is most pronounced when it comes to a company’s ability to adapt quickly to internal and external change (a critical determinant of resilience): the adaptability of companies with strong ethical cultures is rated 2.6x higher than those with weak ethical cultures.
These companies also outperform on business results and innovation at a rate 2.3x and 2.2x higher.
Other notable findings from the report include:
- A large majority (79%) of employees who observed misconduct reported their observation, with most raising their concern to either their direct manager or another manager in the company (77% combined).
- Of all ethical culture measures, psychological safety was the greatest predictor of whether employees would report misconduct they had observed.
- Executive and senior leaders are 2.6x more likely to indicate their company has a strong ethical culture than individual contributors and front-line employees, illustrating a stark leadership disconnect with the realities on the ground.
- Hybrid employees have more positive perceptions of their company’s ethical culture than their fully in-office peers; they also observe misconduct at a lower rate and report their observations at a higher rate.
- A company’s ethical culture explained a significant proportion (41%) of the variation in an employee’s willingness to stay at their organisation, outside of other factors such as compensation, title, or job responsibilities.
