Chugai Pharmaceutical Co. Ltd., founded in 1925, is committed to ‘become a top innovator’ and promoting ‘Innovation All for the Patients’ within the organization. The company’s headquarters is located in Tokyo, Japan. With oversea group companies spreading across three continents, there are up to 7432 employees worldwide. Chugai is backed by an excellent R&D technology and clinical team, acting with integrity as a code of conduct, integrating cross-cultural resources to achieve a win-win result. With these strengths, Chugai provides comprehensive and high quality professional services in new drug development, manufacturing, market introduction and other aspects for patients around the world. In this era of rapid changes, the one thing never change is Chugai’s pursuit of being the best in its class and its original intention of giving back to society.
Chugai Pharma Taiwan, so called CPT, was established in 1988, emphasizing the corporate mission of ‘Innovation All for the Patients’, CSR, employee wellness, ‘innovation beyond imagination’, and compliance and aiming to be the top pharmaceutical company. As a member of the Chugai Group, Chugai Pharma Taiwan is dedicated to serving patients’ needs while providing high quality innovative drugs in order to contribute to the Taiwan medical environment.
INTEGRITY SUPREME, COMPLIANCE FIRST, HIGH STANDARD OF SELF-REQUIREMENT
“Always put integrity before profit.”
– Yoshimasa Saito , CPT President.
In CPT, we consider integrity and people prior to business. Following the revision of Taiwan’s labor regulations, CPT initiated an internal review of its policies to comply with the new rules and kept up fluent communications with employees to prevent misinterpretation. Meanwhile, we implemented humanized management in order to provide the most suitable solutions for diverse employees’ needs. For instance, the ‘CPT Work from Home Guideline’, was approved and will be effective on 1 June 2019 after frank discussions within the management team.
WORK SMART, PLAY HARD!
CPT holds overseas incentive trips, year-end parties with lucky draws, cycling events, full moon festival reunions, family day activities every year; offers premium paid leaves, festival gifts, and so forth to show our care for employees’ wellbeing. We encourage employees to take time off and enjoy their well-deserved vacation, because it is very important to have a good quality of life and to maintain physical and mental health. A good work-life balance can lead to increased productivity, which also bring benefits to the organization.
LISTENING TO EMPLOYEE VOICE, CREATING A FRIENDLY WORK ENVIRONMENT, AND TAKING CARE OF EMPLOYEE HEALTH ARE THE PROMISES THAT NEVER CHANGE.
CPT, whose employees stay for 7 years on average, not only pursues outstanding corporate values, but always keeps on creating great working environment for its employees. We conduct organizational survey annually to take employee voice to our heart; facilitate cycling events, physical checks and seminars, provide comprehensive group insurance and other benefits to assure employees of job security. That’s why many employees passed through lots of milestones of their lives with us. CPT has demonstrated high productivity in company performance which is one of the key factors for employee satisfaction.
DIVERSE LEARNING OPPORTUNITIES AND CAREER DEVELOPMENT
To fulfill diverse requirements for organization development and self-realization, CPT reserves plenty of resources in training and development. Beginning with new hire orientation, core competency training, software application training, coaching for leadership enhancement, English and Japanese classes, and external professional training sponsorship, CPT is committed to cultivate internal talents by expanding their professional competencies so that they are able to perform well in their current jobs and achieve a sense of job accomplishment. This can also help in their future career development within the Chugai group. To this end, Chugai group has implemented talent management system (CAPTAIN) since 2017 to integrate global talent pool transparently and encourage positive personnel transfer. In Taiwan, CPT is preparing to launch a new project this year called ‘Internal Internship Program’. Good performers will gain more chances to learn from other functions and enlarge their scope and capabilities. Mentors will be able to develop leadership capabilities from job coaching and task assignments, which makes them potential candidates for promotion to managerial level.
TAKE FROM SOCIETY, GIVE BACK TO SOCIETY; BEAUTIFUL ISLAND TODAY, SUSTAINABLE ISLAND TOMORROW.
Like father, like son. CPT inherits CSK’s charity trait that cares about society, the environment and its employees. CPT implements not only CSR activities at least 2 times every year but also a charity sale during the 30th Anniversary ceremony in December 2018. CPT created innovative scarfs for female employees and neckties for males as anniversary gifts. Money collected from the sale was donated to the Nursing Home of Eden, Yilan County. CPT has grown 30 years in this beautiful island. CSR is our DNA, and the core of sustainable development goals.
中外製藥創立於西元1925年，致力「成為頂尖的醫療產業先驅」，為全球病患的福祉持續創新。總部設於日本東京，服務據點遍布三大洲，全球擁有多達7432名集團員工，中外以卓越的研發科技與臨床團隊做後盾、誠信合規為最高指導原則、跨文化資源整合與協同合作共創雙贏，應用在新藥開發、生產製造、市場導入等各個面向，為全球病友提供高品質的全方位專業服務。在快速變遷時代，不變的是中外追求卓越(best in class)、開創未來(first in class)的堅持，以及取之於社會、用之於社會的初衷。
中外製藥自1988年進入台灣，強調「所有創新皆為病患」的企業使命、對社會責任及員工福利的重視、實現集團目標「創新超越想像」、合規第一及「致力成為頂尖的製藥公司」之目標。身為中外製藥全球體系的一份子，台灣中外製藥以照顧病患需求為最優先考量，致力於提供高品質的創新藥物，為台灣醫療環境做出一己之貢獻。
「義」字在前，合規至上，高標準的自我要求
「先義後利」是台灣中外製藥董事長斉藤好正先生的座右銘。在所有商業行為之前，我們更重視誠信正直、以人為本。隨著近年來台灣勞動法令的多次修改，台灣中外在合規的前提之下，積極增修內部辦法並與員工溝通以順應趨勢、與時俱進，展現高度行動力及主動性。同時，我們落實人性化管理，為多元的員工需求尋找最佳解決方案，其中包含「在家工作辦法」，經過多次內部討論溝通，終於審理通過，將在今年六月一日正式啟用。
高效工作，用力玩樂!
台灣中外製藥每年舉辦海外獎勵旅遊、尾牙晚宴及抽獎活動、單車體能共識營、中秋團聚家庭日等眾多活動，提供優於法令的休假制度、節慶禮金禮品及各項祝賀金以關懷體恤員工。我們鼓勵員工休假、盡情玩樂，因為擁有良好的生活品質、保持身心靈健康愉悅無比重要，更有助於回到工作崗位上的表現。
傾聽員工的聲音、打造友善工作環境、照顧員工健康是我們不變的承諾
員工平均服務年資高達7年的台灣中外製藥不僅追求不凡的企業價值，更是員工心中的幸福企業，總為員工創造更好的工作環境而努力。藉由每年的組織氛圍調查，傾聽員工最真實的心聲；而透過單車環島行、年度健檢與健康講座、及完善的團體保險等，提供安定穩健的環境讓同仁在這裡成家、立業及育子。台灣中外的高生產力不僅止於業績數字上的連年突破，在員工新生兒出生率這部分更是領先台灣的平均出生率，「員工子女的出生率」著實為一項員工滿意度的關鍵指標。
多元的學習機會與職涯發展
為滿足組織發展及員工自我實現的多元需求，台灣中外提供豐富的在職訓練資源，從入職訓練、共通職能訓練、軟體應用課程、教練式領導課程、英日語小班課程、全額資助外部專業訓練等，培育內部人才、拓展其專業職能，讓每位員工皆能在工作崗位發揮所長、提升工作成就感，在未來的職涯發展，也能在組織內更上一層樓。為此，中外集團自2017年起導入人才管理系統 (CAPTAIN)，將全球人才庫加以整合並透明化，提高內部人才的能見度，促進健康的人員調動。而台灣中外今年亦緊鑼密鼓地籌辦跨部門實習專案，望藉此讓優秀員工有多元學習發展的機會；而實習單位的前輩，亦能透過工作帶領、任務指派的過程，從中學習帶人技巧，成為晉升主管職的潛在人選。
取之於社會、用之於社會：唯有永續經營、萬物和諧共存共榮，才能把美好留給後代
承襲母公司的慈善胸懷，台灣中外製藥積極投入社會公益、環境保護及員工保障等社會責任。除了每年固定舉辦至少兩場公益活動外，亦於2018年12月歡慶在台三十周年晚會中融入慈善義賣。台灣中外不僅獨家設計三十周年紀念絲巾和領帶送給全場賓客，更開放現場限量認購。全數義賣所得以認購者個人名義捐贈予伊甸宜蘭教養院，作為善款幫助需要的人。台灣中外製藥在地三十年，秉持著飲水思源的初衷，不忘熱心公益、回饋社會。
