PHILIP MORRIS (CHINA) MANAGEMENT
菲利普莫里斯（中国）企业管理有限公司
Philip Morris International (PMI) is a leading international tobacco company, with a diverse workforce of around 80,000 people, operates in approximately 180 markets offering the best quality products to 150 million consumers worldwide. As the world’s most successful cigarette company with the world’s most popular and iconic brand, we are committed to being a great employer and a good corporate citizen. We made a dramatic commitment to create a smoke-free future by offering adult smokers less harmful alternatives to cigarettes.
Philip Morris (China) Management Co. Ltd. was founded in 2003 and now has around 100 employees in China. Our China HQ office is in Beijing and we have branch offices in Shanghai, Guangzhou and Chengdu.
NEW BUSINESS VISION AND CULTURE
When we asked ourselves: “how long will PMI be in the cigarette business?”, we feel the responsibility and urgency. We made a bold decision “Designing a smoke-free future”, by offering adult smokers better choice to cigarettes.
PMI believes that employee engagement is the key to the success of our energizing vision. We promote the new ways of working, making decision based on the understanding of consumer/customer needs and create value. We emphasize on improving information flow and transparency within the organization. For example, in order to accelerate the decision-making process, we hold regular meetings for business and projects updates to generate greater collaboration and faster feedback among staff beyond the management team.
EMPLOYEE ENGAGEMENT
We are dedicated to create excitement and positive energy within the organization by engaging employees to shape our culture, shared identity, mindsets and behaviors. We listen and collect employees’ feedback and inputs to identify our core values, as well as issues or obstacles that we must address and overcome. Under the new culture, employees are excited and happy to embrace new ways of working by using forward-leaning approach.
We actively share the latest news about our organization, market update through continued communications in different platform. We leverage the Enterprise WeChat platform to promptly share the market and regional updates.
FLEXIBLE BENEFITS
PMI deems it important to focus on the enhancement of employee experience. To better fulfill employees’ needs on the benefits, we build up our FLEXability program. We provide Life Insurance and Health Insurance to all fulltime employees and options for their dependents. We also launched flexi benefit platform to offer employees freedom to customize based on their needs.
AGONIZE FOR TIME OF WORK
To better fulfill employees’ personal needs, we provided flexible working hours, remote working arrangement, emergency leave and sabbatical leave.
SPECIAL MEASURES TO ADDRESS LOCAL SPECIAL NEEDS
Special measures are taken to address the air pollution in China. We provide transportation support to employees when the air quality index is higher than 300 and encourage the employee to work from home after alignment with supervisor when the air quality index is higher than 400. The air purifier machine is installed in both the office and working tool car to reduce the employee’s exposure to the pollution.
WELL-BEING INITIATIVES
We care about the health and wellness of the employees. Our staff club organizes different relaxing and leisure activities such as gathering, fitness, cheese tasting, Chinese medicine therapy, and floriculture salon to promote a happy and healthy workplace. We also provide fancy pantry where offer free coffee, tea, herbal drink, juice and snacks for employees’ refreshment.
BETTER WORKPLACE
The HQ office was renovated two years ago to create a comfortable, inspiring and collaborative environment that foster communications and innovation. The design concept behind the new office is to deliver an inclusive and collaborative workspace for our people, by introducing new facilities such as the phone room, gaming room, nursing room and cafeteria. We minimized the walls and barriers to encourage collaboration in the office, seamless connectivity and conversation. Employees’ health is always our focus. Plant wall was installed to increase the oxygen. Sculpt ergonomic desktop and chairs can better fulfill the human body requirement.
OPEN SOURCING, EMPLOYEE-DRIVEN CAREERS
Uphold the concept of employee centricity, we believe careers should be driven by employees themselves according to their interests, preference and timeline. We embrace a combined methodology of “top down” and “bottom up” approach. To endure we attract the best talents both internally and externally, we launched the “Open Sourcing” initiative in 2017 by opening all job opportunities across different affiliates to both internal and external talents. We encourage employees to plan their next move, actively seek career advices from their supervisors, and pursue the position they desire. During the interview process, our colleagues will also collect quality feedbacks from hiring managers for better preparation for next move.
PEOPLE DEVELOPMENT
We believe that talent is key to our company’s success. We focus on our people’s development on their skills, knowledge and capabilities. We keep on upgrading our on-line learning solution and blended learning journey. We also believe that learning from the work is more powerful. We have concrete assignment plan, from international assignment to domestic relocation. Every year, there are around 10% employees are under the assignment program, including international and domestic assignment. These are all about tap into employees’ potential and give the fullest play to their zeal and initiative.
INCLUSION AND DIVERSITY
We believe that the business benefits of a diverse workforce thriving within an inclusive work environment are undisputable. We need to leverage our employee’s diverse backgrounds and perspectives to spark innovation and successfully commercialize innovative products. We respect and embrace diversity of thought and encourage our employee to be disruptive innovator.
菲利普莫里斯国际是全球领先的烟草公司，全球约八万名员工，在180个市场为一亿五千万成年烟民提供高品质的产品。作为拥有全世界最受欢迎并最具价值的香烟品牌的公司。我们也致力于成为优秀的雇主，为员工提供优越的工作环境，承担企业社会责任。两年前，我们大胆做出战略转型，为成年烟民提供更好的能够替代传统卷烟的新型产品，打造一个无烟气的未来。
菲利普莫里斯（中国）企业管理有限公司成立于2003年，中国总部设于北京，并在上海，广州和成都设有分公司，目前，我们在中国共有约100名员工。
公司战略和企业文化
“我们还将在传统香烟行业里运营多久？”, 我们对自己大胆设问，并深刻感受到了紧迫性和责任感。三年前，我们大胆做出战略转型：致力于为成年烟民提供更好的选择，“建立一个无烟气的未来”。目前菲利普莫里斯国际已经在全球三十多个国家和地区开始发售“加热不燃烧”新型产品。
菲利普莫里斯国际相信公司成功实现愿景的关键是我们的员工敬业度。为支持公司战略转型，我们推广新的工作方式，所有的运营决定均以客户需求为基础，努力为其提供更有价值的产品和服务。我们强调增进公司内部信息的透明度和决策的敏捷性。例如，为了加快决策流程，我们会有定期的项目会议，讨论进展情况，增进跨部门合作，加快员工之间而非仅仅是管理层之间的反馈流程。
员工敬业度
我们致力于在公司内部建立奋发积极的工作环境，并激励员工共同打造企业文化，提高身份认同感，激励我们的员工以全新的思维模式和行为方式开展工作。我们积极地聆听收集员工的反馈意见和建议来明确核心价值观，发现问题、解决问题。在新的企业文化下，我们的员工充满热情，以全新的姿态拥抱变革。
我们希望员工能够深入地了解公司，了解集团最新策略及各个市场的动态信息，我们通过多种平台与员工及时沟通。在中国，我们通过企业微信平台实时向公司及各个区域发布信息。
弹性福利
菲利普莫里斯国际重视提高员工体验。为了更好地满足员工对于福利政策的需求，我们建立了“FLEXability弹性福利”项目，为员工提供补充医疗保险，员工家属也可以选择加入公司的补充医疗保险计划。为了给员工提供个性化的服务，我们还推出了弹性福利平台，让员工自主选择福利。
弹性工作安排
工作生活的平衡是我们希望达到的目标，我们为员工提供弹性工作时间机制，以及必要情况下的远程办公。同时，为了满足员工的特殊需求，我们提供家庭紧急情况假和无薪长假。
特定情况特定政策
随着近几年中国一些城市的空气污染状况变化，我们推出了一系列的政策来帮助员工，尽可能减少员工暴露于污染之下的机会。当城市空气污染指数高于300时，我们为员工提供交通补助，以便员工搭乘便捷安全的出租车或专车上下班。当城市污染指数高于400时，员工可以向部门主管申请在家办公。公司各个办公室和公司用车上也都安装了空气净化器。
员工身心健康
我们关注员工的身心健康，员工俱乐部每年组织不同的休闲活动，例如员工聚会、健身、中医理疗、品鉴红酒/奶酪、插花等一系列的活动，帮助员工在工作之余放松身心。
良好的工作场所
两年前，我们重新装修了中国总部办公室，给员工提供一个更加舒适的工作环境，激励员工热情，促进部门协作。我们新设了独立的电话间，游戏室，母婴室，并改进了茶水间。我们尽可能地减少隔断，提供更加开放的环境促进员工间的沟通协作。我们也关注员工健康，在办公区域安置植物墙，改善空气质量，同时为员工提供符合人体工学的办公座椅及办公桌。
内部公开招募
秉承着以员工为中心的观点，我们认为员工应该根据自己的兴趣、专长以及生活阶段合理规划个人职业发展。将“自上而下”和“自下而上”的模式有机结合。为了更好地发掘公司内外部的优秀人才，我们在2017年推出了“内部公开招募”计划，将全球不同国家的一些职位对内和对外同时公开招聘。我们鼓励员工积极主动申请自己感兴趣的职位，并主动向主管寻求职业发展建议，更好地规划自己的职业生涯。通过面试流程，员工也得以从招聘经理处获得高质量的反馈，为下一个挑战做好准备。
员工发展
我们相信人才是公司成功的关键。我们关注员工技能、知识和能力的培养。我们持续改进公司的在线学习平台及混合式学习历程。同时，我们也相信在日常工作中不断学习是更为有效的方式。我们制定国际派遣和国内轮岗计划，每年大约10%左右的员工参与该计划。种种不同方式，目的皆为挖掘员工潜力，调动积极性，使大家充分发挥主观能动性。
包容与多元化
我们相信多元化的员工组成、包容的企业环境能够创造出更大的价值。为激励创新，并使创新的产品获得商业上的成功，我们需要理解、鼓励并善于利用员工背景和观点的多元化。我们尊重并鼓励不同的思维方式，鼓励员工成为具有突破思维的创新者。
