ARROW (CHINA) ELECTRONICS TRADING CO., LTD
艾睿(中国)电子贸易有限公司
ARROW ELECTRONICS – GUIDING TODAY’S INNOVATORS TO A BETTER TOMORROW
GLOBAL FOOTPRINT + LOCAL EXPERTISE
Arrow Electronics serves as a supply channel partner for more than 150,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network. The company maintains over 300 sales facilities and 45 distribution and value-added centers, serving over 80 countries.
Arrow expanded its business in China in 1990s, and today we have 25 sales offices, with more than 2000 employees across Mainland China. We connect our customers with the latest technology solutions and engineering expertise to build, design and create everything – smarter medical devices, smarter cars, better homes, better planes, better hospitals, and better cities.
TALENT INNOVATION
In Arrow, we value our people. We believe employees performance measurement should not only be based on WHAT he/she has achieved, but also HOW to achieve it. The “WHAT” is determined by performance goals and the “HOW” is identified by our Arrow Core Competencies.
We identified Arrow Core Competencies as Accountable (holding self and other accountable to meet commitments), Collaborate (building partnerships and working collaboratively with others), Drives Results (consistently achieving results, taking on new opportunities and tough challenges), Customer Focus (building strong customer relationships and delivering customer centric solutions) and Innovation (creating new and better ways for the organization to be successful).
For people managers and executive management team, we also require Talent Innovation (aattracting, selecting, developing and engaging the best talent to meet current and future business needs) and Global Strategic Mindset (taking a broad view when approaching issues, using a global lens. Seeing ahead to future possibilities and translating them into breakthrough strategies).
LEARNING AND LEADERSHIP DEVELOPMENT
Arrow has been spearheading the “Management Essential” program across Mainland China. The program aims at equipping people managers with understanding of Arrow’s Talent and Performance Management philosophy and processes and providing practical tools that enable people managers to develop and retain the right people with the right skills.
We have also launched the “Sales and Marketing Essential” program for senior and middle level sales and marketing leaders to enhance functional capabilities, cross functional collaborations and people management skills.
“Growth Mindset” is a dedicated program for newly promoted managers and young potential talents in Arrow, which encourages them to keep a positive mindset and attitude to see challenges and failures as springboards for growth and for stretching their existing abilities.
The Learn @ Arrow is an online learning portal which provides hundreds of online learning and development courses that Arrow employees can access 24/7. This online training portal is aimed at promoting self-learning and for greater employees’ network as well as career opportunities.
STAFF ENGAGEMENT – DIVERSITY AND INCLUSION
At Arrow, we believe that only the highest-performing teams, which maximize the power of different opinions, perspectives and cultural references, will succeed
in the global marketplace. We held a “Women Leaders Forum” where female employees could engage with senior leader to encourage female employees to take charge of their career, be brave to pursue their dream and build their career in Arrow.
“Millennial Forum” is a program for millennials employees and people managers to understand each other better. Millennials and people managers share their views about their expectations on the counterparts.
The “Reverse Mentoring” program directly connects senior leaders with the young potential talents in Arrow, allow them to further understand about millennials employees’ thoughts, ideas, lifestyles, preferences and to learn the latest technological trends from this group of people.
“New Hire Talent Circle” is a program for new joiners to meet the company’s Vice President after their onboarding in 30 days. New joiners learn the company’s business strategy and direction directly from the executive management team, share and discuss their questions and ideas with each other, meet and make friends with their peers.
STAFF ENGAGEMENT – CORPORATE SOCIAL RESPONSIBILITY (CSR)
Arrow CSR program continues to advance frontiers in innovation through our work with people, technology and the communities we serve. Our mission is to guide today’s innovators to a better tomorrow, always thinking Five Years Out.
Arrow believes that innovation is a skill set that can be taught, and innovators have common traits that can be developed. Since 2013, we have organized the “Innovation Club” program through collaborating with several top universities in Mainland China, aimed at promoting an innovative and stimulating environment for university students and challenging them to turn their creative ideas into innovative products that positively impact life.
At Arrow, we focus not only on the development of new generations, but also extend our love and care to special groups of people. “Caring Center/Foster Home Visit” is an event where we work with different charitable organisations across Mainland China to organize donations and select volunteers from employees and leaders to visit and spend time with kids with special needs.
STAFF ENGAGEMENT – WORK-LIFE BALANCE
“Family Day” is one of our tradition 5-star events in Arrow where we invite children of employees to their parents’ workplace to have fun and make friends. We treat employees as family members and connect them with each other. It is a straightforward way to we show our respect and appreciation to employees, and a demonstration of our support for employees to keep balance between work and personal lives.
Work-Life Balance Engagement
At Arrow, we promote and encourage “work-life balance” culture among employees, we believe that employees’ health is the truly ultimate wealth, and employees well-being and healthy living are important to us.
In June 2017, we held the 3rd edition of the “24 Hours Run for Charity” in Beijing. Over 400 employees registered across 8 cities in China. By the end of the day, we ran 4200 kilometres in total and raised RMB 4200 for charity programs.
Outdoor Social Club
The “Outdoor Social Club” is a wechat group formed by volunteers from Arrow employees with common interests in outdoor activities, including hiking, running, badminton, football and basketball. The idea is to promote “go-out” lifestyle, and encourage employees to spend more time on sports and outdoor activities.
Work Frame Digitalization
As a leading company in technology and innovation, Arrow has been committed to build a digital workforce. In Arrow, tools and recourses of self-services have been released on line, employees and managers can easily access via their laptops or mobile devices. Together we guide today’s innovators to a better tomorrow. Never settling. Never resting. Always creating. Always inspiring. Always forward.
艾睿电子 – 引领科技，共创未来
全球技术解决方案公司艾睿电子致力驱动创新，引领超过150,000家世界领先的科技制造商，把创新智能技术融入商业、家居及日常生活等范畴，令人们的生活变得更美好。艾睿电子专注为工业和商业市场的客户及供应商提供电子和企业计算解决方案，2017年的营业额达266亿美元。公司拥有超过345个业务网络，服务范围遍及80个国家.
艾睿电子自上世纪90年代开始扩大其在中国市场的业务范围,如今我们在中国大陆地区已建立了25家分公司。我们将最前沿的技术解决方案和科技工程带给我们的客户，共同建设、设计和打造更美好的未来，包括更智能的医疗设备、更智能的汽车、更好的家庭、更好的飞机、更好的医院和更好的城市。
人才创新
在艾睿，我们重视人才的培养。我们认为，员工的绩效考核不应该仅仅基于他/她取得什么样的成绩，也应当考核是通过什么样的能力来取得成绩的。因此在艾睿，我们通过责任感、合作、推动结果、关注客户、创新、人才创新和全球战略思维考量员工的表现。
员工培养和领导力发展
艾睿电子已经推出了“核心管理”培训项目，并已在中国大陆地区多个城市进行了推广和实施。该计划的目的是让一线经理了解艾睿的人才培养和绩效管理的理念和过程，提供相关的管理技巧和工具，使管理者能够培养和留住正确的人才。
另外，我们针对中高级的管理人员，进一步推出了“销售和营销的核心”项目，以提升业务能力、跨部门协作和人员管理的技能。
“成长心态”是专门为在艾睿电子新晋升的经理人和年轻并具有潜力的人才设置的一个项目，鼓励他们保持积极的心态和态度，可以从成长道路上找到发展的机会并延展他们现有的能力。
此外，“Learn@Arrow”是艾睿电子开发给全球员工的在线学习门户网站，提供数百个在线学习的课程，让艾睿员工可以在自己方便的时候随时访问，激发大家在职业发展上的灵感。
多元化与包容性
在艾睿电子，我们相信只有表现最佳的团队，通过最大程度地听取不同的观点、不一样的声音并与不同文化交融的力量，才能在全球市场上取得成功。因此，我们举办了“女性领导力论坛”，促进女性员工有更多机会与公司领导进行交流，鼓励她们发展和管理自己的事业，勇敢地追求自己的梦想，并在艾睿建立自己的职业生涯。
“80，90后论坛”是我们为八零和九零后员工及人事经理开发的一个项目，目的是让他们更好地了解彼此。然后再将他们的意见综合，开诚布公的分享彼此的结论，互相交换意见和想法。
通过“反向指导”项目，艾睿电子的高级管理层成员直接与公司新一代的青年人才联系在一起，让他们进一步了解八零和九零后员工并从新一代年轻人身上了解最新最流行的技术趋势。
“新员工朋友圈”项目可以为每位新入职的员工提供与公司副总裁面对面交流的宝贵机会，该项目每个季度举办一次，目的是让新加入我们的同事能够更好地提升他们的入职体验，并帮助他们在工作交接期间顺利地过渡。
企业社会责任
艾睿电子的企业社会责任项目是通过与我们服务的人、技术和社区的合作， 继续推进科技创新技术。我们的使命是引导今天的创新者们走向更美好的明天，五年睿进。
我们认为创新是一种可以传授的技能，创新者有可以培养的共同特征。自2013年开始，艾睿电子与国内几所顶尖大学合作，开创了“艾睿创新实验室”项目，目的是:
- 激发并促进大学生的创新环境。
- 鼓励学生将创意转化为对生活有积极影响的创新产品。
- 让学生了解最新的市场趋势和前沿电子科学技术。
- 通过电子资讯科技展示，让学生了解更过的创意理念或产品。
- 提升学生的表达和商务交际能力
在艾睿电子，我们不仅关注新一代人才的发展，同时我们也将爱和关怀延伸到社会上需要特殊照顾的人群中。在中国大陆地区，我们与“关爱中心” 和“希望之家”等慈善机构建立了长期合作的关系，定期组织公司员工捐款捐物，组织员工志愿者去看望那些有特殊需要的孩子和家庭。
工作与生活平衡
“艾睿家庭日”作为艾睿电子的五星级员工活动之一，我们会邀请员工的孩子们来他们父母的工作场所玩耍，结交朋友，并且会为孩子们组织有趣的活动内容和准备丰富的礼物。我们对待员工如同对待家庭成员一样，把大家紧密联系在一起。
户外社交俱乐部
“户外社交俱乐部”是一个由艾睿电子员工自发组成的微信小组，各种丰富的户外活动，将我们的员工紧密的联系在一起，从而推广了走出去理念的生活方式，鼓励员工在运动和户外活动上花更多的时间。
数字化的工作模式
作为科技和创新领域的领军企业之一，艾睿电子一直致力于打造数字化的员工队伍，这对于我们发展数字化平台，调整人才战略，创造更多价值是至关重要的。在艾睿电子，自助服务的工具和资源已经在网上发布，员工可以通过笔记本电脑或移动设备轻松访问。我们为员工提供更多的灵活性和便利性，让员工之间的沟通更为便捷从而为客户带来更多价值。
我们一起带领今天的创新者走向更美好的明天。自强不息，永远保持创造， 永远鼓舞人心，永远向前。
