Randstad’s 2024 Employer Brand Research reveals that nearly half of Malaysian workers feel like minorities due to ethnicity, religion, and other factors. Gen Zers reported the highest minority perception, and career growth obstacles persist, particularly for minority and female employees. The study, which surveyed 2,500 individuals in the country as part of a global pool of over 173,000 respondents, revealed that nearly one in two Malaysian workers consider themselves a minority in the workplace.
Reasons for this include ethnicity, nationality, religion, and disability, with 12 per cent opting not to disclose their reasons. Fahad Naeem, Country Director of Randstad Malaysia, stated, “Despite progress in promoting diversity, our research highlights a gap in true inclusivity across Malaysia’s workforce. Equity remains crucial for organisations aiming to attract and retain talent. A diverse and respectful workplace enhances collaboration and business success.”
The survey, conducted by Kantar TNS in January 2024, found that 56 per cent of Gen Z respondents and 47 per cent of Millennials reported feeling like minorities at work, compared to 41 per cent of Gen Xers. Among Gen Zers, 19 per cent cited their religious beliefs as the reason for this perception, compared to 12 per cent of Millennials and 9 per cent of Gen Xers.
Naeem emphasised the importance of addressing these concerns through anti-discrimination policies and merit-based recognition, warning that negative workplace experiences shared on social media can damage employer brands.
Minorities Face Career Growth Obstacles
The research also showed that 44 per cent of respondents reported facing obstacles in career progression, with minorities 26 per cent more likely to encounter such barriers. This includes disparities in promotions, pay raises, and access to training opportunities. Naeem urged employers to be transparent in their evaluation metrics, noting that open communication could help bridge the gap and unlock the full potential of a diverse workforce. The top reasons for leaving their jobs are to improve work-life balance, the lack of career growth opportunities, and low pay amid rising living costs.
Generational Disparities in Career Growth Perceptions
The report highlighted that Gen X workers feel the most overlooked by their employers, with one in five expressing doubts about whether the best opportunities go to the most deserving employees. Gen Xers are also the least likely to believe their employers provide equal pay for equal work. Conversely, Baby Boomers were more optimistic, with two in three reporting that senior managers offer fair reskilling and upskilling opportunities, compared to 52 per cent of Gen Zers and Gen Xers.
Gender Inequality Persists in Male-Dominated Sectors
While gender inequality is less pronounced at the national level, the survey revealed persistent disparities in male-dominated sectors like manufacturing and technology. In manufacturing, 25 per cent of men feel they are not receiving equal pay for equal work, compared to 14 per cent of women. In the technology sector, 31 per cent of women believe they are underpaid compared to 18 per cent of men. Naeem stressed the need for equitable policies in these sectors, warning that without them, companies risk losing top talent to industries that better value diversity and contributions.
