Prudential’s mission is to be the most trusted partner and protector for both today’s generations and future ones, providing simple and accessible financial and health solutions. Their Purpose is: “For Every Life, For Every Future.” At the heart of this mission are their customers, ensuring that Prudential understands and listens to their needs.
Since 1964, Prudential has been serving the people of Hong Kong. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited (collectively referred to as PRUHK in this document), which also includes their branch office in Macau, they offer a wide range of financial planning services and products. These include individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance, and employee benefits, protecting over 1.3 million customers in Hong Kong. In 2023, Prudential expanded its presence by establishing a branch in Macau, providing health insurance and financial solutions to the Macau community, further enhancing its footprint in the Greater Bay Area.
PRUHK Puts People at the Heart of What It Does
Prudential Hong Kong places people at the centre of its operations, recognising that its employees are key to the company’s growth and success. The value of its people is fundamental in delivering the company’s mission to customers, stakeholders, and the community. This commitment is reflected in efforts to create a diverse and inclusive workplace that supports employees in becoming their best selves, allowing them to thrive and succeed within PRUHK. By prioritising the well-being of its employees, Prudential enhances overall performance and satisfaction.
PRUHK Fosters a Thriving Culture Through Empowering, Diverse, and Inclusive Programmes
Prudential Hong Kong champions an inclusive and empowering workplace culture, creating moments of joy and offering employees a meaningful journey within PRUHK. They host a variety of events and initiatives that are family-friendly, creative, innovative, and, most importantly, effective. These range from social gatherings and cultural celebrations to online and offline activities and large-scale events designed to promote employee happiness.
In addition, Prudential Hong Kong fosters a culture of respect and dignity, striving for an inclusive environment that supports equal opportunities for all. To reinforce this commitment, they established a Diversity & Inclusion (D&I) Council, which supports the implementation of their D&I strategy. The council provides suggestions and champions initiatives while also recruiting volunteers from across the organisation. Prudential Hong Kong is proud to be a signatory of the Racial Diversity and Inclusion Charter for Employers, supported by the Equal Opportunities Commission of Hong Kong, and has participated in various programmes advancing gender equality and supporting community initiatives. The company continues to strengthen its D&I efforts to create a truly inclusive workplace, empowering employees to be their authentic selves.
PRUHK Unleashes Full Potential with Strong Learning and Development Support
Prudential is committed to helping its employees reach their full potential, supporting both personal and professional development. The organisation aims to provide tailored learning solutions that equip employees to meet the evolving demands of the industry. PRUHK supports its people in understanding, developing, and practising the skills that are most relevant and impactful to their careers. They offer a range of programmes, including targeted development for managers, new hires, and identified talents, alongside comprehensive learning opportunities for all employees. Additionally, the company offers sponsorship for professional qualifications, memberships, and external training.
Beyond skills development, Prudential prides itself on leading with integrity and adhering to high ethical standards. They build trust with their employees, customers, shareholders, and the wider community, maintaining this trust through rigorous digital responsibility. Ongoing training ensures that employees uphold the high standards of conduct expected by Prudential. This commitment to integrity and excellence has earned Prudential Hong Kong recognition from national and global bodies, highlighting the impact of their diverse and inclusive workplace.
PRUHK Cares About Its People with Comprehensive Benefits and Wellness Offers
Prudential cares deeply about the well-being of its employees and their families. They offer competitive compensation and a flexible range of benefits to meet employees’ needs. Through the PRU+YOU Flexiben benefits programme, employees can choose the benefits that matter most to them, including life insurance, critical illness, health, dental and wellness benefits, as well as a spending account for lifestyle and wellness expenses. This flexible approach empowers employees to create a benefits package that suits their individual needs.
The company’s commitment to wellness extends to various activities, including on-site medical check-ups, Mental Health First Aider training, yoga at work, free healthy treats, wellness workshops, and a dedicated wellness day that offers employees an extra day off to recharge. This approach supports Prudential’s philosophy of enabling employees to bring their “best selves” to work, allowing them to deliver their “best work.”
PRUHK Embraces a Better Future Through Social Responsibility and Sustainable Growth
Prudential is also committed to the communities it serves. The organisation sponsors and develops projects that align with the United Nations Sustainable Development Goals, focusing on Youth, Education, Health, and Community as core pillars of its corporate social responsibility initiatives. PRUHK runs activities that help young people build positive futures, promotes financial literacy for children and parents, encourages healthy lifestyles through sports sponsorships, and partners with NGOs to support community-driven projects. These efforts have earned them several prestigious awards, including the Caring Company Award from The Hong Kong Council of Social Service, the Special Merit Award from the Hong Kong Red Cross Blood Transfusion Service, and the Financial Education Champion award from The Investor and Financial Education Council.
PRUHK Stays Committed to Excellence with an Extensive Array of Accolades
Prudential Hong Kong’s continued efforts to grow and fulfil its mission have been recognised by numerous industry awards. These accolades celebrate the company’s excellence in financial planning, product innovation, and more. Recent awards include the HR Asia Best Companies to Work for in Asia for the fourth consecutive year, six grand awards and five top-three awards from The Hong Kong Insurance Awards 2023, and the Insurance Company of the Year (Outstanding) award from the Bloomberg Businessweek – Financial Institution Awards 2023.
PRUHK Delivers Its Promise Not Just to Customers, but Also to Its People
Prudential’s promise, “For Every Life, For Every Future,” extends beyond its customers to the very heart of the organisation — its people. The company believes that people are the cornerstone of its success, which is why it relentlessly strives to empower and engage them. Prudential supports its employees in unleashing their full potential, ensuring that they shine and thrive both as individuals and professionals. PRUHK is dedicated to creating a nurturing, diverse, and inclusive workplace that enables everyone to be their best selves. No one is left behind, with the company offering a comprehensive range of learning and development programmes for all employees. Prudential’s care extends beyond the workplace, supporting not only employees but also their families and the wider community. This holistic approach forms the foundation of PRUHK’s long-term success, which is why the company has been recognised as one of the Best Companies to Work for in Asia.
