Pfizer is dedicated to advancing wellness, prevention, treatments, and cures across both developed and emerging markets, tackling some of the most feared diseases of our time. For 175 years, Pfizer has been a trusted partner in healthcare, discovering, developing, and delivering medical breakthroughs to combat some of the world’s most complex and challenging conditions. Backed by science, Pfizer continues to offer holistic care to people across the globe. While the world has changed significantly over the past 175 years, one constant remains – Pfizer’s unwavering commitment to the patients who need it most.
At Pfizer, people are at the heart of everything the company does, ensuring that patients remain the central focus of their work. Over the years, Pfizer has delivered countless breakthroughs in healthcare, improving access to life-changing treatments for those who need them, even for those who may not yet be aware of it.
Pfizer has long stood as a pillar between patients and diseases. The company is proud of the impact it has had on millions of lives but knows that this is just the beginning.
Pfizer’s Core Values
To fully realise its purpose, Pfizer operates according to four core values – Courage, Excellence, Equity, and Joy – which define the company and its culture. These values serve as the foundation of Pfizer’s approach to business and the way it strives to achieve its goals.
Performing at Our Best Together to Change Patients’ Lives
Pfizer is committed to fostering a culture of growth and development for its employees. The company supports its colleagues by offering tailored training programmes designed to meet the needs of three key employee groups: young talents, professionals, and leaders. For example, Pfizer is one of the few companies in the healthcare sector to offer a Graduate Trainee Programme, designed to accelerate the development of early-career professionals.
Pfizer also champions “zig-zag growth”, a concept that encourages employees to explore opportunities across different business units. The company’s Growth Week initiative is designed to promote this approach, offering colleagues a chance to expand their skill sets and broaden their professional horizons. Employees can register for a variety of enrichment activities, fostering both personal and professional development.
To further support learning, Pfizer offers access to its proprietary platform, the Pfizer Learning Academy, which provides a wide range of professional development courses. Employees can also enrol in other programmes based on personal interests, such as cooking classes, ensuring a well-rounded approach to development.
Being a Force for Good in the World
Pfizer has been recognised as one of the World’s Most Ethical Companies for three consecutive years by Ethisphere, reinforcing its commitment to safeguarding the planet’s health and building a more sustainable future for all.
Internally, Pfizer encourages employees to contribute to reducing its environmental footprint. Recycling bins are strategically placed across the office to encourage staff to recycle not only standard items but also food waste and cartons.
In addition to environmental sustainability, Pfizer is committed to addressing healthcare inequalities. The company has a dedicated Patient Experience team focused on ensuring patient needs are met with care and compassion. Regular patient engagement programmes and disease education initiatives are held across the organisation, inspiring employees to be mindful of the impact their work has on society.
Pfizer also actively supports social causes, encouraging employees to participate in fundraising events. In 2023, around 30 colleagues and their families walked in the Pink Walk to show support for those affected by breast cancer. The company is also committed to inclusion, as evidenced by a summer intern with a visual impairment joining Pfizer in 2023, highlighting its commitment to diversity.
Fostering a Culture of Belonging and Inclusion
To further promote diversity and inclusion, Pfizer Hong Kong established its Diversity, Equity, and Inclusion (DEI) Council in 2023. The council, consisting of colleagues from various backgrounds, plays an active role in organising events and initiatives that promote DEI throughout the company. For example, Pfizer participated in Barrier Busters 2023, where employees experienced the daily challenges faced by people with disabilities. Additionally, a coffee chat session was held on International Women’s Day 2024 to address and break gender stereotypes.
Prioritising the Mental, Emotional, and Physical Wellness of Colleagues
Pfizer takes employee well-being seriously and regularly seeks feedback through its annual Pulse Survey, which allows employees to share their views anonymously. This feedback is used to refine company policies and improve the working environment for all.
To support the health and wellness of its colleagues, Pfizer offers flexible medical benefits, including options tailored to individual needs. The company also provides Caregiver Leave to allow employees to care for family members in need.
The company’s commitment to employee wellness extends beyond traditional health benefits. Pfizer’s Pharmacy Programme ensures that employees and their families have access to the best possible care, helping everyone lead healthier, longer lives.
Another initiative born from employee feedback is Joyful Friday, a bi-monthly programme that offers colleagues the opportunity to unwind and socialise. Organised by a cross-functional team, more than 10 workshops with various themes were held last year, giving employees a chance to relax and bond with colleagues.
Pfizer also promotes physical well-being through its sports teams, including badminton, basketball, and tennis. Colleagues and their families are invited to participate in monthly practice sessions, fostering a close-knit, energetic environment. This spirit of teamwork and camaraderie was especially evident at the Dragon Boat Fun Day 2023, where Pfizer’s teams excelled in the event.
Creating an Innovative, Inspiring, and Safe Workplace
Pfizer’s commitment to an exciting, innovative, and safe workplace is reflected in its global office redesigns. The company has introduced a hot desk model, offering various workstation options such as booth seating, multi-purpose activity spaces, and leisure areas. This flexibility enables employees to choose setups that best suit their needs, enhancing both productivity and collaboration. The result is a more vibrant workplace culture that encourages stronger teamwork and greater engagement across departments.
To promote physical well-being, all workstations are now equipped with height-adjustable tables, allowing employees to customise their workstations for optimal posture and comfort. Pfizer has also introduced massage chairs in the office, offering employees instant relief from stress and muscle tension.
