CMI and the T.R.Y. Culture
China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile, the world’s largest telecom operator by network scale and subscriber base. It ranks among the top companies globally in terms of market capitalisation and brand value. To better serve the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, with a primary focus on managing its international operations. Backed by China Mobile’s strong support, CMI has become a trusted partner, offering comprehensive international information services and solutions to global enterprises, carriers, and mobile users.
Headquartered in Hong Kong, China, CMI has expanded its presence to over 38 countries and regions. The company employs over 700 people in Hong Kong and more than 800 staff in its overseas subsidiaries worldwide.
CMI’s core values are embodied in the T.R.Y. culture: Trust, Responsibility, and You. The company believes that the honesty and integrity of its employees are vital to success in such a highly competitive field. By adhering to a strict code of conduct, CMI ensures that corporate ethics remain a cornerstone of its operations, helping to sustain a competitive edge and earning the trust of employees, customers, and business partners alike. Global guidelines, standards, and training help employees respond effectively to diverse business situations.
Committed to Best Practice
CMI is dedicated to investing in the personal and professional long-term development of its employees. The company believes that the advancement and growth of talent are critical to its ongoing success. To facilitate this, CMI offers diverse professional training programmes, providing employees with excellent opportunities to broaden their knowledge base. Regular workshops, focus groups, and training sessions are held for staff at all levels, covering topics ranging from corporate culture and customer awareness to product training, personal effectiveness, management skills, and communication proficiency.
To further enhance employees’ personal development, CMI has created an internal Train the Trainer (TTT) programme. Employees participate in professional training and are also allowed to mentor internal customers. To foster innovation and collaboration, cross-departmental project teams are formed to spark fresh insights and new ideas.
Communication, Engagement, and Recognition
Employee engagement is central to CMI’s success. The company values the commitment, passion, energy, and loyalty that employees bring to their roles. To ensure that employees’ voices are heard, CMI conducts regular engagement surveys. Based on the feedback received, action plans are developed to improve the workplace and make it an even better environment for growth and development.
Open and direct communication is encouraged across the organisation, with employees able to provide feedback via instant messaging, email, phone calls, or the corporate suggestion box, which serves as an internal platform for sharing ideas, views, and innovative thoughts.
CMI promotes diversity, and inclusion, and embraces cultural variety. A customised orientation programme is offered to overseas employees, helping them familiarise themselves with the company’s subsidiaries and their distinct characteristics. The company also runs an annual Smart Project, where both local and international colleagues collaborate to generate innovative ideas for projects.
The importance of work-life balance is recognised as key to maintaining a happy, healthy, and motivated workforce. CMI has a number of hobby groups that connect employees with shared interests. The annual Family Fun Day offers engaging activities such as online marathons and arts and crafts workshops, nurturing a family-friendly atmosphere in the workplace.
Youth Talent Development
CMI is committed to providing opportunities for university students to learn and grow professionally. The company’s Summer Internship Programme offers an ideal platform for students seeking practical experience and professional development. Interns work on real-world projects, gaining invaluable skills and making tangible contributions. This programme enables students to unlock their potential, develop new capabilities, and lay a solid foundation for their careers.
CMI also runs a Youth Talents Programme to recruit recent graduates. This programme provides exceptional job opportunities and unwavering support to help graduates excel in their careers. In collaboration with government organisations, participants are given the chance to embark on their first job in the telecommunications and technology sectors, which accelerates both their personal and professional growth within the company.
To support the global development of CMI, high-potential fresh graduates are enrolled in the Global Graduate Trainee (GGT) Programme. This structured learning experience exposes trainees to various business areas within CMI, including job rotations and applying their skills to real business challenges through the SMART Project. Throughout the programme, young talents can broaden their perspectives, develop their skills, and prepare for future leadership roles in the telecommunications and technology industries.
By joining China Mobile International, individuals can contribute to the dynamic world of telecommunications while realising their full potential. In an environment of innovation, collaboration, and continuous learning, employees have the opportunity to make a lasting impact and shape the future of the industry.
Comprehensive Employee Benefits
CMI offers competitive compensation and benefits packages to attract and retain top talent. The company provides educational sponsorships to encourage employees to pursue further qualifications, including covering course fees and professional membership subscriptions.
CMI places great emphasis not only on employees’ career development but also on their health and well-being. To support this, food and beverage services are available near the office, offering employees a range of choices. To further promote work-life balance, CMI grants a paid day off on employees’ birthdays and allows for early release on holidays so employees can enjoy quality time with their families. In response to the global pandemic, CMI introduced flexible working arrangements to ensure the health and safety of all staff.
As one of the world’s leading employers, CMI is committed to providing a supportive and caring work environment for all employees, helping them to thrive both personally and professionally.
