Sunday, September 25, 2022

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

Next Generation Performance Management


Date: 25th April 2022 (Monday)
Time: 11am – 6pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
We are starting to observe a shift in employee performance expectations due to the disruptive nature of today’s workplace thus using a one-size-fit-all rating system may not be as effective as it used to. Although HR professionals are not part of daily workplace executions, they are in the position to influence the way their organization thinks about the concept of performance. Instead of looking at performance as something that can be managed structurally, HR can aid organizational leaders see performance as a form of enablement and shift the focus to embrace a more people-centric approach.

Course Objectives

  • To provide an understanding of performance enablement and how it is different from performance management
  • Insight on what is leadership enablement and how it affects performance enablement
  • Aid HR professionals in their understanding of the types of support needed for different employees based on their level of motivation, commitment, and competence

Facilitator Profile


Lorraine Salloum

Organisational Performance & Transformation Specialist / Chief People Officer at Achieve Australia

Lorraine Salloum is an Organisational Performance & Transformation Specialist at Accelerate Change and Transformation, and Chief People Officer at Achieve Australia.

Lorraine is a passionate outcomes focused Senior Executive who thrives on leading organisational change, securing results through innovative people strategies and initiatives, and leading organisations through reform and transition.

Lorraine joined the c-suite of a not-for-profit disability services organisation, Achieve Australia in late 2018. By 2021, Achieve Australia was recognised on the Australian Financial Review list of Best Places to Work in Australia and New Zealand, and won an Excellence Award as an Employer of Choice (Gov & NFP) in the Australian HR Awards. Recognised as an Employee Experience Hero by the World Employee Experience Institute in the UK in 2019, Lorraine is the People, Performance and Culture Executive and Chief People Officer where she partners with the executive team to drive workforce performance, focusing on a culture of quality care and client outcomes. She leads workforce strategy, organisational design and culture programs, as well as the full gamut of People, Culture, Safeguarding & Quality operations including Clinical and Practice Leadership, Workforce Planning, Employee Relations, Remuneration and Benefits, Talent, Learning and Recruitment aimed at enabling a client-centric workforce and culture.

Lorraine has had an extensive career spanning operations, organisational strategy and performance, human resources and change management across the public and private sector. Prior to joining Achieve Australia, Lorraine was a Senior Executive in the NSW Public Sector including HR Director for NSW Treasury and Director at the NSW Department of Family and Community Services leading Organisational Development, Learning, Talent, Business Partnering and Operating Model Change projects in a large diverse organisation with an employee base of over 22,000 employees during a time of unprecedented change and reform.

Lorraine’s passion is to bring together integrated people, process and technology improvements for positive employee experiences, greater customer-centricity and better organisational performance. To deliver on her passion, Lorraine also runs her own consultancy Accelerate Change and Transformation supporting start-ups and for-purpose organisations.

Navigating Post-pandemic Recovery with Strategic Talent Acquisition


Date: 18th May 2022 (Wednesday)
Time: 9am – 5pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
Covid-19 has accelerated transformations in ways not many could have predicted; it was a catalyst for many existing HR models to undergo major lifts with long-term benefits in mind.

Today, as we approach a post-pandemic recovery era—amid a volatile and hypercompetitive business environment—HR leaders are looking into refining their virtual recruitment and onboarding processes.

While many have become more methodical in their interview scheduling and job offers compared to the early days of Covid, employers are still at risk for missing out on hiring top talent unless a strategic TA plan is in place.

Course Objectives

  • To help HR professionals create a brand image to attract top talent and provide manpower to business verticals while also keeping with industry best practices
  • To provide a deep insight on long-term and short-term strategies to fill critical vacancies that are constantly changing according to business needs
  • Discovering tools and resources that enables HR professionals to effectively source for top talent and gain a competitive edge

Facilitator Profile


Lim Chee Gay

Adjunct Professor,
Unitar & Group Chief Human Resources Officer and
Executive Vice President Human Resources, TDCX

Chee Gay is a business person in the HR world, a seasoned ‘C’ Level HR Professional. He has more than 25 years of experience in HR, manufacturing, IT and supply chain, and this varied experience has enabled him to reinvent and transform HR outside-in during his career. He has managed diverse and large teams globally. He has held management and board positions at a country, regional and global level over the years and is also a well-known global speaker.

His key areas of focus include group level HR transformation, talent acquisition, talent retention , talent development, building the best employer brand, digitized HR processes, data analytics and strengthening operation excellence in HR for sustainable growth.

Before joining TDCX, he was with AIA, Samsung, T-Systems, Astro and Intel, where one of his greatest achievements was to drive Samsung’s HR team to win the Best HR Team award across 82 Samsung subsidiaries. He has been awarded National HR Leader of the Year and HR Professional of the Year.

He obtained his honours degree of Bachelor of Applied Science (Hons). He is a qualified 6 Sigma Black Belt, Lean, Design Thinking, COPC and ALMI.

Diversity and Inclusion (D&I) for a World Class Organizational Culture


Date: 21st June 2022 (Tuesday)
Time: 10am – 6pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
Diversity and inclusion have evolved to become more than just a program; it’s a valuable business strategy adopted by many to attract top talent, achieve workplace equality, and at the same time, achieve significant financial gains.

While the idea of creating a diverse and inclusive culture sounds straightforward, implementing a good strategy, however, may not be as direct. Common barriers range from mid-managements’ inability to execute diversity programs efficiently, budgetary issues that prevent further enforcement, or the case of being overly focused on operational tasks. As vanguards of positive change for organizational growth, HR leaders play a significant role in advocating and promoting D&I strategies.

Course Objectives

  • Help HR professionals distinguish between diversity and inclusion and their importance to organizational success
  • Arm HR professionals with knowledge on how to plan and execute D&I initiatives
  • Learn D&I best practices for building and engaging an inclusive and diverse workforce where everyone can thrive

Facilitator Profile


Amanda Oldridge

Principal, People Insight Pty Ltd

Amanda Oldridge has traveled the world helping leaders to master the art of communication as a senior HR executive for top-tier companies such as Novartis, Linfox, and Verifone.

Amanda has lived and worked in 8 countries in the last 25 years including the US, Boston, Hong Kong, Singapore, Jakarta, Indonesia, and Bangkok, Thailand. Amanda specializes in organisational change, company culture, leadership development, diversity and inclusion, and workplace communication.

Having returned to Melbourne Australia in 2020 Amanda has written a book; Chats that Click; based upon the importance of everyday conversations between managers and team members. She uses comprehensive material from her book to consult with CEOs and their executive teams to help them with change management, restructuring, leadership development, and workplace communication.

Amanda is a passionate lifelong learner and has a Bachelor of Business (Logistics), an MBA, a Graduate Diploma in Counselling, and a Master’s in Science majoring in Psychology. Amanda is happily married with three grown children, and three grandchildren, and lives with her husband and two large dogs.


Rich Cruz

Diversity and Inclusion Leader
ASEAN & Korea, IBM

Rich has been with IBM for 10 years handling different HR functions such as Talent Acquisition, Mobility, Engagement, Diversity & Inclusion. He is currently the ASEAN and Korea Diversity and Inclusion Leader and in this role he works closely with the different HR Leaders and CGM to make sure the D & I agenda is implemented across the region. Prior to joining IBM, he had been with Accenture for 5 years and as a Recruiter, he was responsible for hiring both experienced and entry level roles for various positions.

Building an Agile and Strategic HR Function


Date: 8th August 2022 (Monday)
Time: 10am – 6pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
Agile HR is changing the future of work. In today’s competitive and ever-evolving business environment, success will largely depend on the ability of HR to integrate organizational resilience and adaptability. Although the importance of undergoing this transformation is becoming more recognised as a key driver for organizational success, many HR leaders neither have an agile strategy nor understand how to implement it within the HR function. As HR leaders continue to plan for a post-pandemic future, they must be able to lead agile transformations and create conditions that will allow their organizations to thrive in the new normal.

Course Objectives

  • To understand the paradigm shift from traditional HR to Agile HR
  • To comprehend Agile methodologies and concepts that can be applied to HR functions
  • Learning Agile Human Resources and its key components

Facilitator Profile


Lorraine Salloum

Organisational Performance & Transformation Specialist / Chief People Officer at Achieve Australia

Lorraine Salloum is an Organisational Performance & Transformation Specialist at Accelerate Change and Transformation, and Chief People Officer at Achieve Australia.

Lorraine is a passionate outcomes focused Senior Executive who thrives on leading organisational change, securing results through innovative people strategies and initiatives, and leading organisations through reform and transition.

Lorraine joined the c-suite of a not-for-profit disability services organisation, Achieve Australia in late 2018. By 2021, Achieve Australia was recognised on the Australian Financial Review list of Best Places to Work in Australia and New Zealand, and won an Excellence Award as an Employer of Choice (Gov & NFP) in the Australian HR Awards. Recognised as an Employee Experience Hero by the World Employee Experience Institute in the UK in 2019, Lorraine is the People, Performance and Culture Executive and Chief People Officer where she partners with the executive team to drive workforce performance, focusing on a culture of quality care and client outcomes. She leads workforce strategy, organisational design and culture programs, as well as the full gamut of People, Culture, Safeguarding & Quality operations including Clinical and Practice Leadership, Workforce Planning, Employee Relations, Remuneration and Benefits, Talent, Learning and Recruitment aimed at enabling a client-centric workforce and culture.

Lorraine has had an extensive career spanning operations, organisational strategy and performance, human resources and change management across the public and private sector. Prior to joining Achieve Australia, Lorraine was a Senior Executive in the NSW Public Sector including HR Director for NSW Treasury and Director at the NSW Department of Family and Community Services leading Organisational Development, Learning, Talent, Business Partnering and Operating Model Change projects in a large diverse organisation with an employee base of over 22,000 employees during a time of unprecedented change and reform.

Lorraine’s passion is to bring together integrated people, process and technology improvements for positive employee experiences, greater customer-centricity and better organisational performance. To deliver on her passion, Lorraine also runs her own consultancy Accelerate Change and Transformation supporting start-ups and for-purpose organisations.

The Future-ready HR Leader


Date: 23rd August 2022 (Tuesday)
Time: 10am – 6pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
HR leaders are looking to stay ahead in key aspects of business such as strategy, organisational design, policies, processes as well as talent development as their organizations gear up for the future landscape of work.

Upon entering a post-pandemic era, strategic leaders will need to continue flexing the agility muscle to face other potential disruptions, and simultaneously develop the necessary leadership competences like liquid leadership, remote management, agility, and resilience that are crucial in preparing for the business of the future.

Course Objectives

  • Understand key characteristic, behaviors, and mindsets of a future-ready leader
  • Developing leadership capabilities and competencies by integrating HR and business issues emerging from a disruptive business environment
  • Learn the skills of future-ready leadership which leads to inspired, high performing teams in the new landscape of work

Facilitator Profile


Laurence Smith

Chartered Fellow CIPD

Laurence has over 20 years’ experience in Human Resources & People Development, working for both global multi-nationals in Asian regional roles, as well as major Asian firms in global roles.

Laurence has played HR leadership roles in the digital transformation of established legacy firms, as well as building organisations & leadership teams in digital startups – giving him a unique perspective on today’s organisational and people challenges from both perspectives.

He currently runs Transformation Partners which designs & runs ‘Digital Mindset’ programmes for leadership in Fortune 100 firms to accelerate their Cultural & Digital Transformation journey.

He was previously the Chief People Officer (CHRO) at Zand Digital Bank, in Dubai, UAE, where he built the most diverse team in the industry with over 30 nationalities & a third female.

Prior to this, Laurence worked on & advised various Digital Transformation projects across Asia, & also contributed to the design and setup of national Digital ‘Future Skills’ initiatives in Singapore and Thailand. He was also on the Digital Advisory Board of Danone Asia.

Previously Laurence was Managing Director Human Resources and Group Head of Learning & Talent Development at DBS Bank in Singapore. He is most recognised for his work with the CEO on defining the Bank’s Purpose to ‘make Banking Joyful’ and the innovative & award winning #DBSHackathon series. The overall Digital Mindset initiative & associated hackathon series was credited with helping develop the innovation culture that led to DBS being recognised as the ‘World’s Best Digital Bank’ in 2016 and 2018. Laurence personally received the CEO’s Asian Banking Innovation Award for this work.

Laurence is a frequent conference speaker, trainer, writer and thought leader on Digital Mindset & Innovation Culture, as well as a frequent mentor & judge at Hackathons, including the Singapore Government’s nationwide ‘Skills Future’ Hackathon.

He also authored the global #1 bestseller ‘Transformation Mindset: 10 Things Leaders should be doing today to turn Crisis into Opportunity.

In recognition of his thought leadership and contribution to the field of HR, Laurence was in 2019 recognised as a Fellow of the Chartered Institute of Personnel Development.

A British national, Laurence has previously held senior roles as global Chief Learning Officer at LG Electronics in Seoul, APAC Head of Learning & Development for GE Money in Tokyo, & with the Organisation Design Practice at McKinsey in Boston. He has spent over 20 years in Asia and holds an MSc in Organisation Design & Knowledge Management from the US.

Driving Employee Engagement Post-Pandemic


Date: 20th September 2022 (Tuesday)
Time: 10am – 6pm (Malaysia GMT +8)
Platform: Microsoft Teams

Course Overview
Forbes has cited that 70 percent of employees will work remotely for a minimum of 5 days a month by the year 2025, and a survey by Garner CFO demonstrates that approximately 74 percent of employers are interested in adopting a permanent remote-working model. Even employees are keen on the remote working model as the JLL Human Experience Survey shows that 66 percent of employees expect to work via hybrid conditions post pandemic.

Remote working is evidently here for the long run, and it will be an important task for HR to develop a conducive work environment and devise innovative strategies for driving employee engagement and motivation beyond the new normal.

Course Objectives

  • To understand what employee engagement is, what engaged work and leadership look like, and how to bring these qualities to organizations
  • Gain insight into the key factors linked to motivation and engagement, and question the causes of employee demotivation and disengagement
  • Sharing best practices for creating an optimal employee experience and maximizing engagement

Facilitator Profile


Amanda Oldridge

Principal, People Insight Pty Ltd

Amanda Oldridge has traveled the world helping leaders to master the art of communication as a senior HR executive for top-tier companies such as Novartis, Linfox, and Verifone.

Amanda has lived and worked in 8 countries in the last 25 years including the US, Boston, Hong Kong, Singapore, Jakarta, Indonesia, and Bangkok, Thailand. Amanda specializes in organisational change, company culture, leadership development, diversity and inclusion, and workplace communication.

Having returned to Melbourne Australia in 2020 Amanda has written a book; Chats that Click; based upon the importance of everyday conversations between managers and team members. She uses comprehensive material from her book to consult with CEOs and their executive teams to help them with change management, restructuring, leadership development, and workplace communication.

Amanda is a passionate lifelong learner and has a Bachelor of Business (Logistics), an MBA, a Graduate Diploma in Counselling, and a Master’s in Science majoring in Psychology. Amanda is happily married with three grown children, and three grandchildren, and lives with her husband and two large dogs.