Technology has been the key to both survival and success for companies amidst the Covid-19 pandemic. Digital tools such as Zoom, Google Meets, Slack, etc., have been instrumental in ensuring business continuity and constant communication between teams and remote workers. Without these tools, it would have been nearly impossible for anyone to effectively and productively work for the past year and a half.

However, the growth in the number of tools that companies rely on – to around 6 on average – is beginning to take a toll on the psyche of professionals, according to a new study by European HR tech company Personio.

The survey found that up to 44 percent of HR leaders noticed a significant increase in the number of digital tools in use in organizations during the pandemic. Also, 25 percent noted that this acceleration is causing frustration for employees, and 23 percent recognized that employee productivity and workflows are also being heavily disrupted by this rise in tech usage.

These claims by HR leaders have also been backed up by employees who were also surveyed by Personio; 37 percent of whom reported that there are too many different digital tools being used and 36 percent said that working across all these tools is affecting their productivity.

The results of this survey echo the results of similar studies conducted earlier this year by Beezy, Qatalog, and Cornell University. This reinforces the fact that the rapid adoption of digital tools does indeed have some adverse effects that HR urgently needs to address.

This is especially important since the future of work seems to be heading towards an increasingly hybrid paradigm. As such, many companies will continue to rely on HR tech to keep employees connected with their colleagues.


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