CIMB Group Holdings Berhad has launched its Future of Work Centre (FOWC), aimed at equipping its workforce with essential skills and opportunities to apply them directly, in preparation for the future of a digitalised ecosystem. This will allow them a smooth transition to working with new technologies such as AI, robotics and data analytics.

The FOWC will serve as a platform that will expedite the mobilisation process of employees who have been upskilled into their new roles, enabling them to make full use of their training. This moves follows from CIMB’s announcement of their five-year transformation plan, Forward23.

“CIMB’s Forward23 goal to future-proof the Group requires a strong digital workforce and high operational agility. Our people – our most valuable asset – are key to achieving that goal. Future of Work Centre is part of CIMB’s RM75-million investment to equip them with the skills to support CIMB’s effort in reaping opportunities in a data-driven, tech-enabled world. By 2023, our aim is to have at least 15 percent of our workforce equipped with digital skills”, said Group Chief Executive Officer of CIMB Group, Tengku Dato’ Sri Zafrul Aziz.

FOWC is part of CIMB Group’s initiative to digitally empower its people. Beginning in May 2018, the academy offered modules that are specifically tailored to accommodate various competencies, from zero knowledge of the digital world to certification level, and offered in region’s local languages. According to CIMB Group, there have been more than 15,000 employees from across the region who have benefitted from the training courses.

In today’s digital world, where new business models and unconventional modes of employment thrive; digital leaders require skills such as empathy, collaboration and agility to flourish. These employees are mobilised to new roles through various programs and initiatives under Forward 23. In addition to existing mobility policies, employees will also have the opportunity to participate in ‘internal internships’. These internal internships provide employees a safe environment for them to “explore”, practise their skills and gain confidence in their new roles.

To supplement internal opportunities, CIMB’s FOWC will also seek external placements that will provide its employees with exposure beyond banking. As such, employees are given a taste of different career options, providing them with ample choice as to where they wish to apply their skills. The intention is to encourage people to explore new opportunities and be more open when charting their career paths.

As a whole, FOWC supports the sustainability of CIMB Group’s business and enables its people to endure the changes in the age of disruption with transferable skills that will remain with them.