Ubase is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers ( IT equipment maintenance service ) nationwide.
Since its establishment in 1999, Ubase has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on the customer’s choice. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.
Ubase has provided services of 100+ clients in various industries including public organizations, finance, distribution, manufacturing, broadcasting, insurance and,ICT communications education, Ubase has established a corporate philosophy of ‘Good People, Good Company, Good News’ to create a people-oriented culture that respects ‘diversity’.
All employees have opportunities to expand their capability and develop career plans regardless of age, gender, title, and disability. We provide various benefits to our employees. These include sleeping and health keeper roomsm health care center, resting place, feeding room and cafetaria. In addition, employeers enjoy four major insurance coverage and paid annual and maternity leave.
We will continue to listen to our employees, clients, and customers and grow into a global outsourcing company that provides a higher level of service.
Vision Statement: Satisfying partners by satisfying partner’s customers.”
At Ubase, we believe that the future of the company depends on customers’ satisfaction. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.