RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as One™ from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction.
The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.
Business Focus :
Employee Engagement: Enable purposeful collaboration that engages employees and drives business efficiency.
Customer Engagement: Enable customer engagement on their channel of choice, improving customer satisfaction.
RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral provides service to 350,000 companies worldwide, and has established long-term partnerships with AT&T, the largest telecom operator in the United States; TELUS, the leading telecom operator in Canada; and BT, the British telecommunications company.
RingCentral went public in 2013. For past 3 years, the stock price has increased nearly 700%. From 2015 to 2019, RingCentral is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, worldwide.
RingCentral drive the company’s success through innovation. We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.
Founded in 2011, the RingCentral Xiamen office is the primary research and development (R&D) office to support global business growth. Attracting talented people is the key to our long-term success, so we actively recruit great people, nearly 50% of whom come from 1st tier cities. And we must be doing something right, our attrition is less than 10%, well below the industry average.
At RingCentral we believe Happiness at Work Matters. We know that if people are happy at work they are more productive, more efficient, and, well, happier. Visit our offices in Xiamen and you’ll see what we mean. The challenge from work is constant, however, you’ll see people passionately engaged in their projects, learning from each other, collaborating effectively and genuinely enjoying themselves.
RingCentral strives to help its employees stay healthy and balanced
How else do we keep our people happy? At RingCentral we provide competitive compensation, generous benefits and personalized careers. Employees are encouraged to find a healthy balance between work and life. We know a career is more like a marathon than a sprint, so we encourage our people to balance and stay at their best. This approach doesn’t just make people better employees, it makes them happier in all phases of their lives.
We invest in professional development
Another way we look after our talented people, is through training and mentorship programs. Our programs cover entry-level learning, technical growth, English language education, soft skills and more. RingCentral dedicates incredible amounts of time, energy, and money to the personal and professional development of its employees. From training courses and performance reviews to employee engagement activities and job satisfaction surveys, the organization stays on top of growing its people in ways that create long and successful careers. RingCentral also offer internal transfer opportunities within China as well as to other countries where RingCentral has offices.
We contribute to the Tech ecosystem
The RingCentral Xiamen office does more than investing in its people; we are also committed to growing the internet industry. We organize and sponsor high tech events open to the entire community; our employees frequently speak at external technical summits and we also support knowledge sharing by publishing technical articles written by our employees.
We have a passion for corporate social responsibilities
We are also proud of our Corporate Social Responsibility (CSR) efforts. RingCentral is a member of the Xiamen Nest Program which is dedicated to building libraries for local children in the surrounding villages. We also have an internal giving organization called RCause, that matches employee’s charitable donations. RingCentral believes being a part of the community starts with giving back and helping to make our local communities successful.
Employees say RingCentral is
·Caring ·Collaborative ·Challenging ·Innovative ·Rewarding