HINDUJA GLOBAL SOLUTIONS
Awards and Recognition:
Company details
Address19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila
Industry
Business Process Management & Customer Service
Vision
Be the world’s leading expert in transforming customer experiences for the most admired brands
Head Count
10,000+
Winners' Profile
View
Website
www.joinhgs.com/ph/en
Explore opportunities with us!
www.joinhgs.com/ph/en/current-openings
A Culture of Diversity, Equity, and Inclusion at HGS: Empowering All Talents for Success
In an ever-evolving world, where the boundaries of communication and connectivity are constantly expanding, fostering a culture of diversity, equity, and inclusion (DEI) has become not just a choice but a necessity for businesses. HGS, or Hinduja Global Solutions, understands this imperative and has made a resolute commitment to championing DEI in all aspects of its operations. HGS is committed to a diverse workplace (gender, disability, sexual orientation, race, age, nationality, attitude, experience, etc.) offering an inclusive environment for every dimension of diversity. They embrace differences and encourage their team to bring their whole selves to work.Team HGS strategizes its Diversity Equity and Inclusion (DEI) policies with –
- Sensitisation and training modules
- Strategic messaging and communication campaigns
- Targeted hiring strategies that have a direct impact on the company’s bottom line
Equal Opportunities for Women
One of the fundamental pillars of HGS' DEI commitment is to provide equal opportunities for women. Recognizing the immense talent and potential that women bring to the workforce, HGS has implemented policies and initiatives to ensure that they thrive within the organization. Gender should never be a barrier to success, and HGS understands this.HGS actively promotes gender diversity through targeted recruitment efforts, mentorship programs, and leadership development opportunities. By creating an environment where women can excel, the company is not only enhancing its own performance but also contributing to the broader movement for gender equality in the workplace. When women are given equal opportunities to succeed, they can bring fresh perspectives and innovative solutions to the table, ultimately driving the company's success.
“HGS has been a great workplace as I've met a lot of new people and learned a lot of new things from them and from their work aspects.” Said Darrilyn, an HGS Employee
Inclusion of All Abilities
Another critical aspect of HGS' DEI commitment is the inclusion of people with disabilities. In a world where accessibility and inclusivity are still evolving concepts, HGS has taken a proactive stance to ensure that individuals with disabilities are not only welcomed but empowered within the organization.HGS has made significant strides in creating an accessible and inclusive workplace, removing physical and digital barriers, and providing reasonable accommodations to enable employees with disabilities to perform at their best. This commitment extends to hiring practices, where the company actively seeks to recruit individuals with disabilities, recognizing the unique talents and perspectives they can bring to the workforce.
By fostering a culture of disability inclusion, HGS is not only enriching its talent pool but also sending a powerful message about the importance of embracing diversity in all its forms. In doing so, the company is not only complying with legal requirements but also setting a standard for other organizations to follow.
We want to pave the way to a future that in all actuality can be called diverse and equal.
Shilpa Sinha Harsh - Senior Vice President, Global Corporate Communications, CSR and DEI, HGS
The power of an ally is to change the status quo, redirect conversations and actions that are enabling and supportive of a community that has long suffered discrimination and bias. As a majority group, it is up to us to utilize this power wisely.
Pushkar Misra, President & CEO, HGS APAC
LGBTQ Inclusion & Celebration of Pride
HGS recognizes that a diverse and inclusive workforce must also be a safe and supportive space for LGBTQ individuals. The company's commitment to LGBTQ inclusion and its celebration of Pride are emblematic of its dedication to creating an environment where everyone feels valued, respected, and free to be themselves.HGS has launched a dedicated PRIDE@HGS Employee Resource Group, which stands for People Respecting Individuality, Diversity, and Equality in the Workplace. The aim is to provide a safe environment for LGBTQIA+ inclusion dialogues, initiate discussion on issues, challenges, and best practices, and suggest innovative solutions to address their concerns and create better awareness about HGS’s LGBTQIA+-friendly policies and practices.
Additionally, they provide maternity and childcare policy benefits to the community and adoption leaves for all employees irrespective of gender. Furthermore, their medical insurance policy recognizes and covers same-sex partners as well. Gender affirmation surgery and supporting your employees during transition is also a corporate imperative.
The celebration of Pride at HGS is a testament to the company's commitment to diversity and inclusivity. Pride events and activities not only raise awareness of LGBTQ issues but also provide an opportunity for employees to come together and show solidarity with the LGBTQ community. It sends a powerful message that HGS is a place where all individuals, regardless of their sexual orientation, are welcome and supported.
Empowerment of All Talents
HGS understands that diversity is not just about representation but also about empowerment. To truly harness the benefits of a diverse workforce, HGS actively empowers all talents within its ranks. This means providing opportunities for growth and advancement regardless of gender, background, or any other characteristic.HGS has implemented mentorship programs, leadership development initiatives, and skills training to ensure that all employees have the chance to realize their full potential. By doing so, the company not only enhances its own performance but also contributes to the personal and professional growth of its employees.
Empowering all talents also means recognizing and valuing the unique perspectives and experiences that each individual brings to the table. HGS encourages open dialogue and collaboration, creating an environment where diverse voices are heard and valued. This not only drives innovation but also fosters a sense of belonging and pride among employees.
“At HGS, I can do more with the help of my teammates, colleagues, and superiors because the environment is very friendly and accommodating,” said Adona, an HGS Employee.
Achieving Excellence with Equity
In its pursuit of excellence, HGS is steadfast in its commitment to equity. It understands that true excellence can only be achieved when all employees are given a level playing field and an equal opportunity to succeed. This means constantly monitoring and addressing disparities in pay, promotions, and opportunities.
Future of Diversity, Equity, and Inclusion at HGS
The role of technology is crucial in advancing Diversity, Equity, and Inclusion (DE&I) efforts in the workplace. HGS emphasizes the importance of technology and analytics in achieving DE&I goals. Technology helps address unconscious bias in recruitment through tools like Predictive Analytics, Artificial Intelligence, Machine Learning, and Automation. HGS also aims to use technology for candidate profiling and sentiment analysis to improve recruitment processes and employee satisfaction.HGS also focuses on the crucial role of managers in fostering inclusivity and believes that manager sensitization is essential for sustainable inclusion. Regarding the challenges in achieving sustainable DE&I, HGS fosters a diverse and inclusive mindset within organizations and leadership buy-in, which may involve resource allocation. To overcome these challenges, HGS showcases the value of DE&I, such as improved productivity and innovation, and conducts awareness and sensitization workshops for leadership.
DE&I efforts should be integrated into the daily work culture rather than occasional conversations. Incorporating inclusion and allyship through mandatory awareness and sensitization workshops, inclusive policies applicable to all employees, and support policies for employees with disabilities (PwD) and LGBTQ individuals.
In conclusion, HGS' commitment to diversity, equity, and inclusion is not just a corporate statement but a lived reality within the organization. By providing equal opportunities for women, ensuring the inclusion of people with disabilities, celebrating LGBTQ inclusion and pride, empowering all talents, and striving for excellence with equity, HGS sets an inspiring example for businesses worldwide. In a world that is increasingly interconnected and diverse, HGS understands that embracing DE&I is not just a moral imperative but a strategic advantage that leads to a brighter and more inclusive future for all.
