CROWN WORLDWIDE (TAIWAN) LTD.
嘉柏國際企業有限公司
Awards and Recognition:
2021
Company details
Address
7F., No. 333, Fuxing N. Rd.,
Songshan Dist., Taipei City 105
Taiwan
7F., No. 333, Fuxing N. Rd., Songshan Dist., Taipei City 105 Taiwan
Industry
Storage, Logistic, World Mobility, Relocation
Vision
Crown is a global network with
over half a century's worth of
experience. We are at our best
when we're working together,
leveraging our employees’
expertise, creativity and
diversity. It's this teamwork,
this blend of ideas and cultures
that allows Crown to provide
the best service to all our
Crown is a global network with over half a century's worth of experience. We are
at our best when we're working together, leveraging our employees’ expertise,
creativity and diversity. It's this teamwork, this blend of ideas and cultures that
allows Crown to provide the best service to all our
Head Count
20
Website
Explore opportunities with us!
Crown Records Management is part of the Crown Worldwide Group. The Crown Worldwide Group companies all share a common quality – the experience and insight to accomplish anything, from complex to the routine.
Our people are our biggest asset. To succeed as a business, we need to ensure that all our employees are heard, supported and developed. Only by working together and leveraging the expertise, diversity and creativeness of our employees will we be able to provide an exceptional experience to our customers and clients.
Our people are our biggest asset. To succeed as a business, we need to ensure that all our employees are heard, supported and developed. Only by working together and leveraging the expertise, diversity and creativeness of our employees will we be able to provide an exceptional experience to our customers and clients.
Workplace Policies and Practices
Diversity and Inclusion (D&I) strategyWe are committed to making Crown a best place to work. Our workforce has to reflect our clients and customers. Workforce diversity allows us to innovate and succeed; inclusivity allows our employees to grow regardless of their differences. That’s why our focus has been on laying solid D&I foundations. Although still early on in our journey, we are proud of the progress we have made.
Gender equality remains one of our key focus areas. In 2019, while females accounting for 40% of our global workforce, we saw a 3% increase in women in management positions. Furthering our commitment to equality, we conducted a global pay parity review. D&I eLearning courses are made mandatory to employees so our teams around the globe value uniqueness and possess a sense of belonging to drive business growth.
Our employees are our main asset and only by advancing our commitment to D&I will we be able to attract, retain and develop talent. By promoting, supporting and being advocates for change, D&I can truly ingrained into our DNA and across our brands.
Corporate Social Responsibility
We always work to meet a diverse range of goals and look for employees’ participation to help us on the Corporate Social Responsibility (CSR) front to make an impact in the society.
As a signatory of the United Nations Global Compact (UNGC), we conduct all our business in accordance with its ten principles. Our annual CSR report constitutes the UNGC’s annual Communication on Progress (COP). Within it we describe how we integrate its principles into our business strategy, culture and daily operations. We also commit to sharing this information with stakeholders.
Other Crown initiatives
Other Crown initiatives and programs include Volunteering Policy, allows permanent staff to take up to 2 paid days per year to participate in local volunteering initiative; Crown Worldwise Awards, a company-wide annual awards program to recognize staff contributions where nominations come from peers each Autumn; and Annual Employee Engagement Survey, collecting staff opinions with intention to provide company feedback on staff employment experience at Crown.
We are committed to the development of our employees. Wide range of courses can be found under iLearn, our interactive learning platform. iLearn is now available as a mobile app, making learning on the go easier. We also offer various types of live webinars with our L&D team.
To support the development of our staff, Crown implemented a cross-functional mentoring program for all levels of employees, regardless of tenure, location, or role. The aim is to help staff enhance their skills, maximize their potential, expand networks, and consider career paths by working with others in the Crown Group. In 2019, 45% of positions filled at mid/senior level have come via promotions of our current team members. This covers over 70% of our leadership roles. Crown actively promote career opportunities internally in engaging our employee to build a better career.
Employee benefits
Crown offers a full range of rewards, not limiting to compensation and benefits, to the staff according to local legislations and practices.Crown Total Reward Framework
Crown continues our commitment to balancing the rewards and benefits that are received by staff in return for their performance in the workplace. It is the sum of everything that people in Crown experience and receive, from job satisfaction to the environment, leadership, colleagues and remuneration. Crown is a rewarding, fulfilling workplace where our current employees are supported, and our future employees would want to work.
Employee engagement
Alongside our annual employee engagement survey, we distribute short “pulse” surveys to gauge opinion on specific issues, such as working under COVID-19. These surveys focus on collaboration and communication. We listen to our employees and regular “town hall” meetings are held across different office locations, where company updates and local news are shared.Employer branding
Crown uses the intrinsic and extrinsic, push and pull models to align our rewards with staff expectations. We hope to intrinsically motivate our staff through Crown purpose, passion and enjoyment at work, so they can perform at their best. Through our annual Target performance review, we encourage them extrinsically by various bonuses and rewards according to their yearly performances.Crown conducts regular surveys to track staff job fulfilment and growth; collect inspirational leadership scores, and feedback on performance focus level. This is exceptionally crucial during the challenging times, to ensure that Crown continues to be a great place to work. Our employees are equipped with the necessary skillsets and supported with learning tools to providing great customer experience, which is critical to the success of Crown.
嘉柏文件管理是嘉柏環球集團的成員之一。在嘉柏環球集團，各部分共享相同的素質：具備處理由專門到例行工作的經驗和洞察力，以完成各種任務。
員工是我們最重要的資產。要成功拓展業務，我們必須聆聽、支持所有員工，以及在工作上給發展的機會。只有共同努力，充份發揮員工的專業知識、多樣性和創造力，我們才能為客戶和顧客提供卓越的體驗。
員工是我們最重要的資產。要成功拓展業務，我們必須聆聽、支持所有員工，以及在工作上給發展的機會。只有共同努力，充份發揮員工的專業知識、多樣性和創造力，我們才能為客戶和顧客提供卓越的體驗。
工作間政策與實踐
多元化與包容性（D&I）策略我們致力使嘉柏成為最適合工作的公司。我們團隊的組成必須 反映出客戶和顧客的個體感受。團隊的多樣化讓我們能夠持續創新並取得成功。因此我們的焦點工作一直都是建立紮實的D&I基礎。
在2019年，女性佔我們全球勞動力的40%，管理階層的女性領導者則增加了3%。為有效履行對平等機會的承諾，同年我們推行了全球薪酬平價調查。D&I的課程在嘉柏內部線上學習平台iLearn已經制定為每年必修課程之一。我們的國際團隊重視每個人的獨特性，並對推動業務增長抱有歸屬感。
員工是嘉柏重要的資產，只有確實執行對D&I的承諾，我們才能吸引、挽留和培育人才。透過升遷、員工支援和提倡改革，D&I 才可以真正地紮根於我們團隊的基因和各個事業品牌當中。
企業社會責任(CSR)
我們努力實踐各種各樣的目標。藉著員工的熱烈參與，協助我們在CSR層面為社會帶來積極、正面的影響。
作為聯合國全球契約（UNGC）的簽署國，我們按照其十項原則營運。我們每年發佈的CSR報告是全球契約下企業承諾的年度進展情況通報。當中描述了我們如何在業務策略、企業文化和日常運營中實現這些目標。
其他嘉柏人力資源措施
其他活動和計劃包括：義工服務政策，該政策允許全職員工每年最多有兩個帶薪日參加當地義工服務活動；Crown Worldwise Awards，一項全公司實行的年度獎勵計劃，每年秋季表彰由同事提名傑出員工所作的貢獻；以及年度Employee Engagement Survey，以蒐集員工意見並向公司反饋員工在嘉柏的工作體驗。
嘉柏致力於員工的培訓，其內部線上學習平台iLearn能夠找到題材廣泛的互動課程。iLearn在2020年增加了手機應用程序版本，使學習變得更加方便。此外，嘉柏語L&D團隊一起提供各種類型的網絡研討會，遠程支援在家辦公的同事。
為了支持員工的發展，嘉柏為所有級別的員工實施了跨職能的指導計劃。透過跨部門的工作，幫助員工提升技能、發揮潛力、拓展人脈並助他們籌畫未來的職業規劃，以吸引我們的員工在此建立更理想的事業。2019年，中級/高級職位中有45%的職位是由現有團隊成員晉升的，這涵蓋了領導層職位的70%以上。
Crown Total Reward Framework
嘉柏持續履行承諾，評估員工工作表現，提供對應的新酬和福利。其評估含自工作滿意度到工作環境、領導能力、共事的同事到薪酬等層面，以上總結了嘉柏員工的完整體驗與獲益。
嘉柏會定期進行調查、追蹤員工的工作成就和成長、收集高階經理的評分以及對工作表現關注的評價。在這個充滿挑戰的時代，我們的員工具備必要的技能，配合相關學習課程，為客戶提供優秀的服務體驗，無疑是使嘉柏成功的重要關鍵。
我們努力實踐各種各樣的目標。藉著員工的熱烈參與，協助我們在CSR層面為社會帶來積極、正面的影響。
作為聯合國全球契約（UNGC）的簽署國，我們按照其十項原則營運。我們每年發佈的CSR報告是全球契約下企業承諾的年度進展情況通報。當中描述了我們如何在業務策略、企業文化和日常運營中實現這些目標。
其他嘉柏人力資源措施
其他活動和計劃包括：義工服務政策，該政策允許全職員工每年最多有兩個帶薪日參加當地義工服務活動；Crown Worldwise Awards，一項全公司實行的年度獎勵計劃，每年秋季表彰由同事提名傑出員工所作的貢獻；以及年度Employee Engagement Survey，以蒐集員工意見並向公司反饋員工在嘉柏的工作體驗。
嘉柏致力於員工的培訓，其內部線上學習平台iLearn能夠找到題材廣泛的互動課程。iLearn在2020年增加了手機應用程序版本，使學習變得更加方便。此外，嘉柏語L&D團隊一起提供各種類型的網絡研討會，遠程支援在家辦公的同事。
為了支持員工的發展，嘉柏為所有級別的員工實施了跨職能的指導計劃。透過跨部門的工作，幫助員工提升技能、發揮潛力、拓展人脈並助他們籌畫未來的職業規劃，以吸引我們的員工在此建立更理想的事業。2019年，中級/高級職位中有45%的職位是由現有團隊成員晉升的，這涵蓋了領導層職位的70%以上。
員工福利
嘉柏根據當地法規和規範提供全方位的獎勵，不局限於薪酬和福利。Crown Total Reward Framework
嘉柏持續履行承諾，評估員工工作表現，提供對應的新酬和福利。其評估含自工作滿意度到工作環境、領導能力、共事的同事到薪酬等層面，以上總結了嘉柏員工的完整體驗與獲益。
員工參與度
除了我們的年度員工意見調查外，我們會派發PULSE問卷調查，評估員工對特定問題的意見，例如在新冠肺炎疫情下的工作安排。這些調查旨在闡釋公司內部的協作與溝通。我們會在各地的辦公室定期舉辦TOWNHALL會議，分享公司最新的動態及當地的消息。僱主品牌
嘉柏為了使發放的獎勵與員工期望一致，嘉柏人資結合內&外部成就動機、推拉模式策略。嘉柏希望透過工作中的目標、熱情和樂趣層面，從本質上激勵員工，使員工發揮最佳狀態；同時，透過年度目標績效考核，評估員工的年度表現以確保員工獲得各種獎金與獎勵。嘉柏會定期進行調查、追蹤員工的工作成就和成長、收集高階經理的評分以及對工作表現關注的評價。在這個充滿挑戰的時代，我們的員工具備必要的技能，配合相關學習課程，為客戶提供優秀的服務體驗，無疑是使嘉柏成功的重要關鍵。
