Pursuing a fair and inclusive workplace culture, we have been making efforts to promote female leadership and developed a gender-balanced workplace with a gender ratio of 1:1 in the management. In terms of employee engagement, we value every single employee and have built unimpeded internal communication channels. To ensure that employees' questions and concerns are answered in a timely manner, we have launched the TCI Service, an immediate Q&A platform, where all colleagues can freely ask any question about the company, and their questions will always be answered in a short time. With staff meetings and the president's monthly speeches, we would like to ensure every colleague is attuned to the company's ultimate goal to "join and delight consumer's life" and that every colleague is heard, encouraged, and supported.

At TCI, we attach great importance to employee recruitment and development. We have introduced an AI-powered interview platform to enable effective and efficient recruitment of employees that fit into TCI's culture with the AI-analyzed data of candidates. And in terms of new employee orientation, we assign a mentor from different departments from his/her for each new colleague. Through the mentoring relationship, the new colleague can quickly understand the company's culture and familiarize with the company's operations during the communication with the mentor, and quickly integrate into TCI. For development and training, we strongly encourage continuous learning among our employees. Therefore, we provide scholarships and grants to colleagues for graduate programs. We also offer considerable amounts of certification allowances to motivate colleagues to learn new skills. We believe that when colleagues obtain work skills-related certification, colleagues will win a salary increase opportunity for themselves and bring more possibilities for innovation and progress to the company, which would help build up a positive cycle for the company's development.

As for talent retention, we are committed to the highest salary on average in the industry and a broad variety of benefits. There is no frequent restriction on salary increases and promotions at TCI. We encourage colleagues to pursue outstanding performance and provide corresponding salaries. In addition to competitive salaries, we offer various types of employee benefits based on the corporate culture of diversity and vitality. With the all-day online meal ordering service, the colleagues are free to enjoy meals when they are too busy getting for themselves. We also offer healthy snacks, coffee, self-produced dietary supplements, and organic products from the company's farm to support our employees' wellness. Moreover, we provide free accommodation for three months to employees from other counties and cities. Also, we have prepared villas with various themes for employees taking business trips to our factory to get quality rest. We also provide outstanding employees and outstanding leaders with opportunities to take a private charter flight to travel abroad together with the president.

Besides, we have developed TCI's unique incentive mechanism-"TCI Coin Award Program" to issue rewards to employees in the form of virtual currency to foster their development and motivation. Apart from getting a number of TCI Coins every month based on seniority, each employee will also receive additional TCI Coins as a reward when making extraordinary contributions. Colleagues can redeem their TCI Coins for a wide variety of benefits, such as free taxi rides and opera tickets. Moreover, by redeeming TCI Coins, colleagues can participate in TCI-held recreation activities for free, such as movies at the theater, feasts at Michelin star restaurants, private yacht tours, and overseas trips. We encourage colleagues to "work hard but rest and play harder", and by holding TCI Coin-redeemable activities, we hope to strengthen connections among colleagues from different departments and build a sense of teamwork and camaraderie among them.