Company details
Address
Room 2808, 28/F, Exchange Tower,
33 Wang Chiu Road,
Kowloon Bay, Hong Kong
Room 2808, 28/F, Exchange Tower, 33 Wang Chiu Road, Kowloon Bay, Hong Kong
Industry
Agency & Sourcing
Vision
We believe in making the world a
more personal place by bringing
clients, colleagues, brands and
consumers closer so they can
release their greater potential.
We get closer to the ideas, people
and results that matter, while
being a deeply inclusive place to grow.
We believe in making the world a more personal place by bringing clients,
colleagues, brands and consumers closer so they can release their greater
potential. We get closer to the ideas, people and results that matter, while
being a deeply inclusive place to grow.
Head Count
185 (Asia)
Website
Explore opportunities with us!
A BIT ABOUT US
The Marketing Store (TMS) is a global consumer engagement agency, with expertise in promotions, toys and premiums, shopper marketing, digital platforms, innovation and more. We specialize in creating and sustaining high-value customer relationships for clients. TMS now ranks among the largest toy manufacturers in the world. We are privately held as part of the HAVI Group. Our headquarters are in Chicago, USA, with 13 locations across the world – we are truly global and we’re proud of it!WHO WE WORK WITH
We apply insightful, strategic, brand-building processes to the creation of industry-leading, award-winning promotions, digital experiences, retail activations, CRM and loyalty programs, premiums and brand events. Our clients include McDonald’s, adidas, T-Mobile and more!DIVERSITY, EQUITY & INCLUSION (DE&I)
We are an equal opportunities employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.Our DE&I Statement of Commitment:
“We believe that breakthrough ideas come from extraordinary people. And to be extraordinary, we need the freedom to be our most authentic selves. At TMS, we value authenticity and are accepting of all people. As a company, we’re a work in progress, and will continue to grow and listen to new voices. Because the more voices we have in here, the more people we can reach out there.”
We recognize that we have much work to do, but we believe by taking this approach and prioritizing action, we can build a business where all employees are empowered to do their best work and show up as their most authentic selves. Our actions:
- DE&I is identified as one of three critical enablers for the organization
- Launched DE&I statement of commitment & goals
- Provided DE&I virtual trainings and webinars to employees
- Support on Black Lives Matter – No Place For Racism at HAVI/TMS
- Launched DE&I Teams Channel for employees to share thoughts
- Launched global DE&I Survey
- Formed global project teams to create a more DE&I approach on talent acquisition, promotions protocols and career development
- Celebrate International Women’s Day, Black History Month, Pride, and many other significant dates for our many cultures
March 8th marked International Women’s Day, a day to focus on women’s contributions to social, economic, cultural, and political advancements around the world. At TMS, starting March 1st, all e-signatures were changed to include an International Women’s Day themed logo. On March 8th 2021, we organised an Asia wide virtual event and invited Ruby Wong, a young woman who founded the Scoliosis Awareness Group, to share her inspirational story with our employees. Employees were also invited to share videos of themselves and to take selfies responding to this year’s #ChooseToChallenge International Women’s Day theme. Over 130 employees participated in Asia and we raised HKD$15,000 to donate to charities supporting women such as Catalyst, The Asia Foundation and Mother’s Choice.
FEEDBACK & RECOGNITON
The Marketing Store launches a global employee survey called “Your Voice Matters” every two years. Through the survey, people share their feedback and insight which helps our management drive changes within our workplace. Our people shared that they will be more engaged when being recognized. As a result, we launched a recognition campaign called “TMS APMEA Applause Channel” to encourage employees show their appreciation for each other. We created a channel via Microsoft Teams where people can choose a badge and send a thank you message to others. Each month, our leadership teams will select outstanding individuals to receive the recognition award.Many of our employees have a long period of service with us, evolving their careers and shaping the business we are today. Half of our people have been with the business for over five years and 30% of our team have been with us for over fifteen years. We hold annual celebrations when employees reach service milestones and take every opportunity to develop and promote our teams from within, encouraging them to move between functions to gain experience and progress. We believe our loyal, engaged and experienced people are central to our business’ success.
We are honoured to receive the “Best Companies to Work For in Asia” award for a second consecutive year. This award recognizes our commitment to giving all our people the opportunity to thrive regardless of who they are or the role they play. At The Marketing Store, we encourage everyone to “Bring Your Own Voice”! We prioritise building an equitable and inclusive culture that cultivates a sense of belonging. By investing in this culture and continuous professional development, we are committed to empowering our people to produce their best work while being a deeply inclusive place to grow.
Tony Hearder, Vice President
LEARNING & DEVELOPMENT
At The Marketing Store, our comprehensive learning and development courses, which are either classroom/webinar-based, cover a wide range of topics including leaderships skills, technical skills, soft skills, and more. We believe that managers play a key role in creating a high performance organization, driving our culture throughout the organization. To enable our managers to support their teams, we offer ongoing support and training, including investment in Situational Leadership and other leadership skills, such as career conversations and leading virtual teams effectively. This is especially important when switching to a work-from-home environment. We also offered respective trainings for individual contributors so managers and team members can speak in the same language; for example, self-leadership, working as a team virtually, career development planning workshops etc.Moreover, we introduced “Focus Friday” globally to encourage our people to set aside some dedicated time regularly for their own learning and development. Our Learning & Development team regularly share various learning topics and webinars with our people, but it is totally our people’s choice to grow the areas they are interested in.
CARE FOR OUR PEOPLE & ENGAGEMENT
During the COVID-19 pandemic, The Marketing Store is committed to keep our employees safe. In Hong Kong, we support employees by:- Implementing flexible and working-from-home arrangements to minimize the risk of exposure of virus and keep social distancing
- Securing quality surgical masks for employees
- Organizing virtual health talks to teach our people home exercise to reduce stress and maintain our mental health
We regularly organize engagement and social events across the locations in Asia. For instance, we celebrate festivals by as sending mooncakes and lanterns to employees during the mid-autumn festival; playing virtual Lunar New Year Quiz and giving “fortune bags” to employees during Lunar New Year; organizing our first ever Virtual Office Olympics Event; having quarterly social events - we invited our employees to share their special capabilities for example, we organised a virtual cooking class.
The Marketing Store is dedicated to being one of the best employers in the market! We are thrilled to have received the HR Asia Best Companies to Work for Award last year and consecutively win the McDonald’s Global Supplier of the Year Award in the last two years. At The Marketing Store, we are giving all of our employees the opportunity to thrive regardless of who they are and the role they play. We are committed to making The Marketing Store a deeply inclusive place to grow, where everyone feels they belong while delivering the best solutions to our clients to achieve success!