CIMB BANK PLC


Awards and Recognition:
 

Company details

Address
No. 60, Preah Monivong Boulevard, Phum 10, Sangkat Voat Phnom, Khan Daun Penh, Phnom Penh


Industry
Banking


Vision
CIMB Bank is a people-driven business. The role of CIMB Bank PLC is to serve our clients and customers, or to serve the people who serve our clients and customers. At CIMB Bank, customers are the focus of everything that we do.

Our vision is to be the leading universal community bank in Cambodia. Our overall purpose is clear – to build a high performing and sustainable organization to help advance our customers and society. Our strategic vision will be translated into operational strategies to be implemented by our business units and business enablers. Our key mid-term focus areas include profitability, cost efficiency, people development, customer centricity, technology and data and sustainability.

CIMB Bank is committed to building a strong and sustainable financial future for our customers. We have constantly striven, from the very beginning, to create opportunities and value through our innovative products and services. We pride ourselves on being not only a financial services provider, but also a true business partner to assist customers in making the right financial and investment decisions.


Head Count
~ 500


Winners' Profile
View


Website
www.cimbbank.com.kh


Explore opportunities with us!
www.t.me/CIMBBankCareers


With 100 years of service, CIMB Group is the 5th largest banking group by assets in ASEAN, among the largest Asia-based Investment Banks, and is one of ASEAN’s Largest Retail Branch Network, serving around 25 million Retail and Institutional Customers, with 6,889 self-service and access point, and employ over 33,000 workforces across ASEAN.

Closer to home, CIMB Bank PLC has sustained 14 years of growth in advancing customers in Cambodia through a diversity of banking products and services including consumer, commercial, corporate & transaction banking and financial institution group. We pride ourselves on being not only a financial services provider, but also a true business partner to assist customers in making the right financial and investment decisions. Today, the Bank operates 14 branches across five major cities: Phnom Penh, Siem Reap, Preah Sihanouk, Battambang and Kampong Cham.

WHY CIMB CAMBODIA CONTINUE TO BE THE BEST COMPANY TO WORK FOR?
A PLACE THAT PROVIDE GREAT EMPLOYEE BENEFITS AND OPPORTUNITIES TO GROW

Compared to other top banks in the country, CIMB Cambodia is among the top leaders in terms of staff benefits. For instance, staff housing loan. With the goal of providing financial capability for every employee to own a house, our staff housing loan has seen 40% of our workforce taking up this exceptional benefit. The loan offers the lowest interest rate with an extended repayment period, making it very attractive in the market.

CIMB Cambodia’s genuine dedication to staff investment has proven very rewarding. In 2024 alone, we saw 12% of staff promoted to higher roles due to our development. Our initiatives include Regional Leadership Program, Chartered Banker Certification, OMEGA Certification and other soft-skill related programs. Whether it’s during Covid, non-Covid, or challenging times, people development has always been our top priority. The hours invested on development has grown to over 20,000 hours annually, making investment ratio of 40 hours per employee.

Consequently, we have retained at 98% of our key talents, whilst our annual staff turnover rate is only 12% which is a lower rate compared to overall rate of financial industry.

A PLACE WHERE EMPLOYEES ARE ENGAGED, RECOGNIZED AND WELL TAKEN CARE OF

We have a range of programs that engage staff with our mission, and encourage teamwork throughout the business. These include Leadership Sharing, CSR activities, Sport events, EPICC hours, Cross-team engagement, and Gala Dinners to name a few. We also seek staff feedback through an annual Internal Customer Satisfaction Survey and Organizational Health Index by McKinsey to improve our workplace.

CIMB Cambodia is a forerunner in recognizing employee achievement at both local and regional stage, raising a sense of pride at their accomplishments. For example, local recognition program like Spot Recognition, Staff of the Quarter, Team of Semester, and regional program such as People Excellence Award, CX Star, Safeguarding the Bank Award all focus on outstanding staff contributions.

CIMB Cambodia has a history of caring for its employees, evidenced through Staff Well-being initiatives such as Regional Wellness Programs, Healthcare Sharing series by experts, Partnership with Clinics, Group Term Life and Group Hospitalization and Surgery insurance. Additionally, a comprehensive medical benefits package is provided for all staff, extending to their dependents. During happy times like a Staff Retreat, or the stress of a global pandemic, CIMB Cambodia stands together as one family.

A PLACE WHERE DIVERSITY, EQUITY & INCLUSION IS WIDELY CELEBRATED

One of our unique qualities is our deliberate practice and commitment on Diversity, Equity & Inclusion. CIMB recognizes and acknowledges that the diverse backgrounds and voices of our workforce represented in the collective make us stronger and better equipped to make a positive impact to our business and community. We believe this diversity contributes to bringing creative solutions and positive results to serve well our customers, business associates, stakeholders and the community at large which constitutes people of multi-ethnicity, religion, gender, nationality and age. Therefore, in 2022 the Board has approved D&I policy to cement our commitment on D&I, standardizing our principles and practices that reflects on:
  • Recruitment and staff development
  • Promotions
  • Decisions at the senior management level
As a result, 60% of CIMB Cambodia’s current workforce are female, and 50% of the middle to top management positions held by women. In a historically male dominated society, this is truly an outstanding accomplishment.

A PLACE THAT’S GUIDED BY CORE VALUES WITH STRONG GOVERNANCE IN PLACE

At the foundation of our organization is a commitment to have the best governance in place to help us achieve our ambitious targets, directing us as we create a better CIMB. Enabling Talent, Passion, Integrity & Accountability, Collaborations, and Customer Centricity are the guiding principles for our policies, procedures, and culture.

Overseen by our Board, CIMB Cambodia is committed to operating with total integrity in its governance. We have implemented policies such as the Anti-Bribery and Corruption Policy, No Gift and Whistleblowing-Policy etc. CIMB Cambodia submits itself to Cambodian governmental regulations and an annual audit by an independent body.

A PLACE THAT IS ACTIVELY GIVING BACK TO THE SOCIETY WHERE WE SERVE

CIMB Cambodia is also proud of our contribution to Cambodian society and effort in sustainability. From 2020-to-date, we have financially contributed USD 652,950.00 and 16,288 hours volunteered by our staff through our CSR’s focus areas namely Education, Health & Community Empowerment and Environment. On the Education front, we have contributed USD 113,312.00, sponsoring 12 scholarships both locally and internationally, supporting Education Initiatives and Projects as well as donating study materials and computer directly to schools. For Health & Community Empowerment, CIMB has contributed USD 113,312.00 to various projects over the years. We provided materials, and equipment to local government and Health Centers for anti-Covid effort as well as actively support annual NBC Eyes Care Initiative to help elderly and vulnerable people with free treatment at the Russia Hospital. Needless to say, our effort on Environment (ESG) has reached USD 81,791.00 measured in money, and 8,938 hours measured in time spent by our staff on ESG’s projects. And collectively, we have planted over 15,000 trees in the past few years, echoing on government’s priorities to planting 1 million trees per year, and showcase of our long-term view and investments in Sustainability in Cambodia.

CONCLUSION

With good policies and practices guided by our core values; outstanding competitive benefits; deliberate people development; great engagement from our employees; actively giving back with long-term view and investments in Sustainability, CIMB Cambodia is no doubt continuing to be the best company to work for in Asia.