AIA LIFE INSURANCE COMPANY LIMITED
友邦人寿保险有限公司
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Company details
AddressAIA Building, No.17 Zhong Shan Dong Yi Road, Huangpu District, Shanghai, China
Industry
Financials
Vision
Be The Most Trusted Insurance Company in China
Head Count
3800+
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Website
www.aia.com.cn/zh-cn/index
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Care for people is an important aspect of AIA's culture and one of the key pillars permeating the talent strategy. We have always believed that a company can design a set of differentiation strategies through external consultants, but talent is at the core of what really drives the implementation of a high-quality, differentiated strategy. Therefore, at AIA, we define each employee as talent & our most important asset. We have been committed to creating a care program that starts from the core needs of our employees, providing them with a comprehensive, emotionally resonant and addressable ecosystem based on differentiated needs. Our ecosystem includes not only compensation and benefits, but also our focus on employee growth and career development, which will help us continue to enhance employee engagement and sense of belonging to achieve our company strategy.
Holistic People Sustainability Ecosystem to enable employees live HLBLs
AIA, as an insurance company with the mission of "helping families and businesses live healthier, longer, better lives with professionalism, integrity and love", has developed the "People Sustainability Ecosystem" to help employees' physical health、mental health and career development, providing employees with a "healthier, longer, better lives".The first circle: Oxygen - Organization Culture.
"Oxygen" represents the corporate culture of “AIACN”, which is deeply integrated into our code of conduct, management system and processes. Corporate culture gives full display to its cohesive effect, activates all employees, promotes the transformation of behavior, and accelerates the release of talent potential.Solidified purpose-driven culture for employees
AIA has thousands of employees with diverse backgrounds and professional experiences, who share a common and benchmarked "AIACN" culture. It is by consistently adhering to the "AIACN" cultural values and the concept of "long-termism" that AIA continues to promote various management measures to facilitate team bonding, create a healthy environment, and motivate employees to grow. "A warm and cohesive team” atmosphere is created to promote the upward development of the organization.The second circle: Biology Circle - Wellbeing Framework.
Employee health is the foundation of organizational health and has become one of the most important assets of an enterprise. AIA continues to focus on Wellbeing and is committed to the physical health、mental health and sustainable development of employees. While providing clients with the health solutions of WorkWell with AIA, AIA also applies this concept to the internal practice from the four major health dimensions of physical (Live Well), mental (Think Well), financial (Plan Well) and social health (Feel Well) , thus helping employees enjoy a healthy and sustainable life.Live Well: Focus on the physical health of employees, promote daily behaviors such as exercise and healthy diet, meanwhile provide high-quality medical and health services to help employees embark on the road to health.
Think Well: Focus on the mental health of employees, enhance employees' awareness of mental health, and optimize mental health services to provide customized solutions for employees, covering mental health education, assessment tools, counseling, and psychological counseling.
Plan Well: Focus on the financial health of employees, enhance financial knowledge, and provide self-help tools and professional assistance in a timely manner to help employees carry out corresponding financial planning and management at different life stages.
Feel Well: Focus on the social health of employees, help enterprises to establish a mutually inclusive and supportive working environment. Promote employees' sense of belonging to the community and affirmation of self-worth. Help employees to build resilience and wellbeing.
Care for people is an important aspect of AIA's culture and one of the key pillars permeating the talent strategy. AIA firmly believes that "healthier and happier employees enlighten customers’ healthier, longer, better lives". With this in mind, we support employees' physical, mental health and career development, built up the "People Sustainability Ecosystem", which includes not only compensation and benefits, but also our focus on employee growth and career development, thus to improve employees to achieve healthier, longer, better lives.
Stephanie Zhang - Chief Human Resource Officer (CHRO)
以人为本，是公司文化的重要一方面，也是渗透在人才战略中的重要支柱之一。我们始终坚信，“健康快乐的员工才能成就客户的健康长久好生活”。以此为基点，我们助力员工的身心健康与职涯发展，打造了全面的“人才可持续性发展生态圈”，不仅包括薪酬、福利，还有我们更关注的员工成长和职业发展，深入促进员工的“健康长久好生活”。
The third circle: Water Circle - ESG & DEIB.
Water flows through all circles in liquid, gas and solid forms, just like our ESG & DEIB concepts, which permeate the entire human resources management and cultural system. In order to create a healthy community and support the sustainable development of our employees, we are committed to integrate the core elements of sustainable development into the work environment and business operations in each circle, shaping a pluralistic and inclusive organizational atmosphere, actively practicing social responsibility, and enhancing the sense of identity of our employees.The fourth circle: Core Circle - Employee Engagement.
Lastly, the "Core Circle" represents a positive communication atmosphere based on employees’ needs and experiences to enhance employee engagement. Employee engagement survey is an important channel for us to listen to employees' voices and understand their thoughts. Each year, we create a positive, transparent, and open organizational communication atmosphere through stratified and classified communication methods and young and diversified communication contents, inviting everyone to work together to promote change and grow together.Exceptional employee engagement with a Gallup score positioning at 97th percentile within financial and insurance industry.
Employee’s Wellbeing Experience Journey
Undertake Gallup, customize the wellbeing action plan based on the research results, promote the improvement plan, and improve employee engagement. We summarize and set up different Wellbeing Journeys for different stages of employees, then formulated corresponding action plans according to different phases.以人为本，是公司文化的重要一方面，也是渗透在人才战略中的重要支柱之一。我们一直认为，公司可以通过外部咨询顾问为公司设计一整套差异化战略，但真正要推动高质量，差异化战略的实施，人才是核心。因此，在友邦，我们定义每一位友邦人都是人才且是我们最重要的资产。我们长期致力于打造从员工核心需求出发的关爱方案，为员工提供全方位、能有效引起情感共鸣并address差异化需求的生态圈。这个生态圈不仅包括薪酬、福利，还有我们更关注的员工成长和职业发展，这些将帮助我们继续提升员工的敬业度和归属感，从而实现公司战略。
全面的员工可持续发展生态系统，使员工能够实现 “健康长久好生活”
友邦作为一家践行“以专业、诚信与爱，助力家庭和企业健康长久好生活”使命的保险公司，为助力员工的身心健康与职涯发展，开发了“人才可持续性发展生态圈”，为员工的“健康长久好生活”奠定基础。第一个圈层：“氧气”——组织文化
“氧气”，代表了企业文化AIACN，深度融入了我们的行为准则，管理体系、流程与制度中。企业文化充分发挥其本身的凝聚作用，激活全员，推动行为转化，加速释放人才潜能。
为员工建立以目标为导向的稳固文化
友邦有数千名员工，来自不同的背景和专业经验，培养了共同且标杆的“AIACN”文化。正是始终秉承“AIACN”的文化价值观，坚持贯彻“长期主义”的理念，才不断推动各项促进团队聚合、营造健康环境、激励员工成长的管理措施，从而打造了“有温度，可凝结”的团队氛围以促进组织的向上发展。第二个圈层：“生物圈”——Wellbeing框架
员工健康是组织健康的基础，已成为企业最重要的资产之一。友邦保险持续关注员工健康，致力于员工的身心健康和可持续发展。友邦保险在为客户提供 "WorkWell with AIA "健康解决方案的同时，也将这一理念应用于内部实践，从健康生活（Live Well）、积极心态（Think Well）、妥善规划（Plan Well）和心灵愉悦（Feel Well）四大健康维度出发，帮助员工享受健康、可持续的生活。Live Well 健康生活，聚焦员工身体健康，通过推广运动、健康饮食等日常行为，并提供优质医疗健康服务，助员工踏上健康之路。
Think Well积极心态，聚焦员工心理健康，增进员工对心理健康的认知，同时优选心理健康服务为员工提供定制解决方案，涵盖心理健康教育、测评工具、辅导和心理咨询等。
Plan Well妥善规划，聚焦员工的财务健康，提升员工的理财知识，适时提供自助工具和专业协助，帮助员工在不同人生阶段开展相应的财务规划管理。
Fell Well心灵愉悦，聚焦员工的社交健康，帮助企业建立相互包容、相互支持的工作环境，促进员工对社群的归属感及对自我价值的肯定。帮助员工培养坚韧力，实现身心愉悦。
第三个圈层：“水圈”——ESG & DEIB
“水圈”，代表ESG的People & Culture支柱。水以液态、气体、固态各类形态流动于各个圈层，正如我们的ESG &DEIB理念，贯穿于整个人力资源管理和文化体系中。为了创建健康社区与支持员工的可持续发展，我们致力于在各个圈层中将可持续发展的核心元素融入工作环境、业务运营，塑造多元包容的组织氛围，积极践行社会责任，提升员工认同感。第四个圈层：“核心圈”——员工参与与敬业度
最后是“核心圈”，代表了以员工需求及体验为基础，打造积极沟通氛围，提升员工敬业度。敬业度调研是我们聆听员工声音，了解员工想法的重要渠道。每年我们通过分层分类的沟通方式，生动多元的沟通内容，打造积极向上、透明公开的组织沟通氛围，邀请大家携手推动改变，共荣成长。目前，友邦员工敬业度喜人，盖洛普得分在金融和保险行业排名第 97 位
