People Promise

Watsons Thailand continue building organizational culture ensuring we are a great place to work for our people. “People” is the key that make us differentiate and able to continue putting a smile on our customers’ faces. We engage our people to making our organization a fun place to work with friends and growing our great future together as per our People Promise; Fun-Friends-Future.

Opportunity for Future

We have created career opportunity for both internal and external talent in aligning to grow the business together. We continue expanding our business both online and offline and creating jobs for people who has passion to grow together that able to step up along career journey. We create opportunity for both people and business.

 

Professional Career

Over 180 years of experience in retail business, we work best and never stop inventing services to make sure we keep our customer smiling with impressive experience through offline and online shopping services. All functional teammates are equipped with professionalism, ethical mindset, and work along the world-class standard to deliver impressive customer experiences.

 

People Capability and Development

Our People is invaluable asset. We believe that “people’s success” contributes to “business’s success”. We have been establishing concrete people development programs to groom our people up to their maximum potential and capability. Both development programs of Leadership and Professional Career are crucial for ensuring that our people can deliver an impressive service and lead team to achieve goal. Retail Academy is a unique people development program to grow our people along their career and it’s able to make us different from other retailers to keep our customer smiling and enjoying shopping with us. 70:20:10 is our believe and way of people development. We upskill our People to fit for today and ready for the future. Professional Knowledge, Skills, Trends Update and Leadership are important for delivering service standard and beyond. We invest into our People for their capability, performance, and career future.

 

Culture and People Engagement

“Highly engaged people” is directly impacted to promote talent retention and strive for achievement. In addition, it improves organizational performance and foster customer experiences. We are passionate to build a unique organizational culture of Fun-Friends-Future for engaging both existing team-members and potential external talent. We create work environment and culture of Trust, Transparent, Teamwork in establishing positive emotion and people connected through Communications, Collaboration and Care. Our Leadership has ownership of their people and set clear expectations up front. We motivate our people and recognize their performance in tangible ways and celebrate success together. With respect individual differences, DE&I is one of key focus to embrace inclusive culture and sense of belonging. Our people are working here for “meaningful work” and make their own career future from their head, hand, and heart.