AIA Cambodia is a wholly owned subsidiary of AIA Group Limited, the largest independent publicly listed pan-Asian life insurance group. AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) has a presence in 18 markets in Asia-Pacific.

At AIA, equipping our employees for success is vital to serving our customers and enabling our communities to live Healthier, Longer, Better Lives.

Our vision to be the world's pre-eminent life insurance provider is supported by our many employees and agents. Guided by our Operating Philosophy of "Doing the Right Thing, in the Right Way, with the Right People... the Right Results will come", we focus on recruiting, developing and retaining capable, engaged and high-performing employees who can continuously learn and grow while delivering their best work.

Our aim is to ensure we win, develop, and retain the right talent and shape an environment in which our people can thrive and what they do is with purpose and passion every day. To achieve this, we have put in place numbers of policies, procedures.

Our Culture and Conducts

Leadership Essentials (LE)
The AIA culture is shaped by our leaders who embrace the three essentials of leadership – clarity, courage, and humanity. They possess clarity of vision, purpose, and our business direction, demonstrate courage in their actions, and consider the human element of everything we do because our business is truly a people business.

The Leadership Essentials are brought to life every day where clear expectation and behaviours have been clearly articulated at different leadership passages. LE behaviours are embedded in employee’s career touch point from recruit/selection to performance and recognition.

Employee Engagement
Employee Engagement is one of the measures of the strength of the AIA Culture. At AIA, we believe Employee engagement is critical to achieving our Vision, Purpose and Strategic priority as when employees are engaged in AIA, each employee feels “the best of me is called, and the best of me is able to respond, every day” which will enable them to make a difference and contribute to better financial performance of the company.

On an annual basis, Cambodia together with all other AIA’s entities, participate in the employee engagement survey, which is independently run by Gallup, centrally coordinated by Group and locally executed by engagement lead in each entity.

The survey is not a transactional activity that happens once a year, but it is an initiative which provide us regular checkpoint to understand employee’s engagement level/feedback and provide us the opportunities to act on it. Accountability are clearly defined where functional engagement champions are identified to drive functional engagement responsibilities and support them in the impact planning process.

Employee Conduct
The AIA Code of Conduct provides clear guidance on how to conduct business at all times and applies to all AIA employees.

It is the foundation of what we believe is important, how we want to behave, and how we make decisions every day.

Fundamental to all our inclusion efforts is zero-tolerance for discrimination in any form, across all aspects of diversity, including gender, race, nationality and sexual orientation which are supported by the following policies including Anti-Harassment, Grievance & Disciplinary Management.