Company Core Values

The world as we know it is no longer the same. Changes now occur in days and months, not years. Airwallex's core values play a huge part in making sure we always keep the aspiration and forge ahead as a fintech company. The reason why employees and customers choose Airwallex comes from their recognition of our mission and company values.

Airwallex firmly believes that what we do today will determine our future tomorrow, which means we need to clearly understand the impact of our actions on individuals, the society and the world. When we need to make decisions, our company values become our guidance, ensuring that we are always doing the right thing in the right direction.

Customers First
Our customers are why we are here. Knowing them, keeping them and consistently delivering a superior experience is the only way we can fulfill our mission.

Intellectual Honesty
We want to constantly seek the truth, to be open, constructive and transparent, approaching every problem with data and facts, not conjecture and opinion.

Obsessive Curiosity
We always start by asking why and seek to understand. We have a hunger for knowledge, seek challenges that are insatiably interesting and always consider if there are better ideas.

Craftsmanship
We create products and solutions with passion, finesse and meticulous attention-to-detail. We strive for the highest quality, design, and security without compromising commercial objectives.

Inspire and Be Inspired
We are a melting pot of cultures and ideas, and we recognise that happy, healthy and highly-functioning teams are inclusive and diverse. We celebrate success, share knowledge, learn and grow together.

Make Impact
The reason we show up every day is our desire to make an impact and create a better world with what we do. We have one purpose in mind - to empower businesses of all sizes to grow without borders and scale the digital economy.

Drive Exponential Growth

From the very beginning, Airwallex’s development came together with continuous innovation, where people and talents played an important part. We value the importance of talent density as we always try to "find the people to move the needle". While looking for more outstanding talents, we also continue to provide broader career opportunities for our internal colleagues in order to encourage everyone to learn and grow together.

• Orientation Plan
• Knowledge House & Online Learning Platform
• Development Courses & Management Essentials Training
• Internal Sharing Sessions
• Airstars - a growth program dedicated to campus hires and summer interns
• Global Mobility Policy - opportunity for employees to explore the possibility of working in a country different to that in which they are employed
• Global Women’s Network - A global network to connect, support and inspire the women of Airwallex

Dynamic Working Environment & Great Employee Experience

• Welcome pack for new hires
• Offices equipped with premium computers, height adjustable desks, pantry and pool tables
• Unlimited serve of free fruit, snacks and hand-made coffee
• Conduct regular eNPS surveys to hear our employees’ voice

Share Success

• Conduct monthly Global Town Halls / quarterly Global All Hands to connect our global teams
• Established the awx-thankyou channel - encouraging everyone to publicly show appreciation and be thankful
• Monthly office happy hours & anniversary gifts
• Office festival celebrations
• Team building