TDCX (SG) PTE. LTD.
Awards and Recognition:
2020
2021
2022
Company details
Address
750D Chai Chee Road #06-01/06,
ESR BizPark @ Chai Chee,
Singapore 469004
750D Chai Chee Road #06-01/06, ESR BizPark @ Chai Chee, Singapore 469004
Industry
BPO
Vision
To be the preferred partner to
high growth organizations and
high performing individuals.
To be the preferred partner to high growth organizations and high performing individuals.
Head Count
1480
Website
Explore opportunities with us!
Since 1995, TDCX has been helping its clients, many of which are the world’s most loved brands, drive customer satisfaction. We support our clients in acquiring new customers, building customer loyalty and protecting their online communities.
With more than 93 per cent of our revenue coming from new economy firms, we have established ourselves as a strong enabler of the digital economy. As we help our clients realise business opportunities, we are equally committed to ensuring that our people reap the benefits from the digital future.
Our focus on complex customer experience work enables us to provide fulfilling careers for our people. Through our structured recruitment process and strong emphasis on career development, we strive to attract, to develop and to retain the industry’s high calibre talent who possess deep knowledge of local customs and cultural sensitivities.
Apart from providing our people with career satisfaction and growth, we want to ensure that they have a positive, uplifting and welcoming environment to work in. Hence, our processes, policies and premises are all built around our people. Our workplace is carefully designed so that our people can be their best when at work and have “fun” as they pursue their career goals. For example, we have purpose-built spaces for employees to unwind. This includes a library for them to rest their mind, a karaoke room where they can let their hair down and sing to their hearts’ content and table tennis facilities to get their heart pumping. All this combined, enables us to attract, to engage and to maintain our talent.
TDCX is also a strong supporter of the community through our CSR programme. We believe that this not only enables us to be a responsible member of the community but also drive employee engagement, resulting in a win-win scenario for us.
We achieve this by empowering our people to shape the ways in which TDCX gives back. For example, the cause we decided to support in November last year was responsible pet ownership. One of our employees shared that animal charities were finding it tougher to obtain financial support amid the global pandemic and so we decided to help our furry friends in need.
Such an approach empowers our employees to nominate causes that are dear to them and gives them the opportunity to lead the project. This not only drives engagement but also enables our people to pick up skills such as project management and leadership.
With more than 93 per cent of our revenue coming from new economy firms, we have established ourselves as a strong enabler of the digital economy. As we help our clients realise business opportunities, we are equally committed to ensuring that our people reap the benefits from the digital future.
Our focus on complex customer experience work enables us to provide fulfilling careers for our people. Through our structured recruitment process and strong emphasis on career development, we strive to attract, to develop and to retain the industry’s high calibre talent who possess deep knowledge of local customs and cultural sensitivities.
Apart from providing our people with career satisfaction and growth, we want to ensure that they have a positive, uplifting and welcoming environment to work in. Hence, our processes, policies and premises are all built around our people. Our workplace is carefully designed so that our people can be their best when at work and have “fun” as they pursue their career goals. For example, we have purpose-built spaces for employees to unwind. This includes a library for them to rest their mind, a karaoke room where they can let their hair down and sing to their hearts’ content and table tennis facilities to get their heart pumping. All this combined, enables us to attract, to engage and to maintain our talent.
TDCX is also a strong supporter of the community through our CSR programme. We believe that this not only enables us to be a responsible member of the community but also drive employee engagement, resulting in a win-win scenario for us.
We achieve this by empowering our people to shape the ways in which TDCX gives back. For example, the cause we decided to support in November last year was responsible pet ownership. One of our employees shared that animal charities were finding it tougher to obtain financial support amid the global pandemic and so we decided to help our furry friends in need.
Such an approach empowers our employees to nominate causes that are dear to them and gives them the opportunity to lead the project. This not only drives engagement but also enables our people to pick up skills such as project management and leadership.
