We endeavor to become a reliable Health care provider, hence focusing on promoting a Healthy Culture in our organization under the Healthy together ecosystem project using “Let's Get Healthy (LGH)” assessment form. Bangkok Dusit Medical Services (BDMS) has made a memorandum of agreement in collaboration with Oregon Health & Science University (OHSU), which assesses the physical and mental well-being of our employees. The BDMS Group recognizes the importance of health care, and this evaluation has been researched and accredited internationally. Thus, this assessment form has been used in Thailand. The results of the LGH assessment were analyzed together with the outcomes of the annual health check and then summarized into individual health outcome reports. These reports can aid to formulate treatments and diminish health risks by scrutinizing data in research and getting into precautionary health care treatment. Moreover, in designing health promotion activities (Health Intervention Design) to inspire employees to be physically and mentally grateful.

We have the newest addition to the services that we provide to our customers, and this is the “Telemedicine” platform, a modernized way to meet and consult with doctors virtually. Aside from utilizing it with our customers, we likewise pertain to our employees in disease screening and health counseling. This allows personnel, customers, employees, and doctors to communicate with each other in instantaneous and real-time VDO conference scheme. They can consult and chat with both parties deprived of limitations in terms of time and location. Furthermore, there is home service delivery to transport medicines to the customers’ residence. Laid-back, convenient, safe, and timesaving instead of traveling to see a doctor in the hospital.

Besides consuming innovative technology for advance health care treatments; we are also using it for acquiring more in-depth knowledge and develop vital competencies. Hereafter, to support our employees to sustainably learn by themselves we have work in partnership with the Faculty of Commerce and Accountancy of Chulalongkorn University (CBS) to design learning courses for executives and employees to study online through CILA Application, a self-taught learning platform. In this digital era, we have created a knowledge-based scheme that can be utilized within the organization through learning management system software that simultaneously connects online and offline learning. By establishing the Phyathai - Paolo innovation lab to collect ideas and analyze innovation approaches, we also attribute importance to vesting employees in formulating pioneering ideas through the “PPitch Awards from Passion to Innovation Project”. It empowers competent and qualified employees to consolidate an award-winning innovation which will be allocated for further learning and development bounded within the group. Phyathai-Paolo Hospital Group gathered and stored physique of knowledge in CILA (Center of Interactive Learning Academy). Additionally, we have G5 Learning Fest activity that motivates employees to learn on their own through modern courses that envisions to enhance employees’ knowledge and abilities and create a culture of incessant learning.

To avert shortage of employees with professional expertise, we then value the importance of creating a project; “Developing right-handed people” (Succession Planning and Talent Grooming Program). These are dedicated and enthusiastic employees with outstanding performance who shall obtain thorough, intensive, and constant improvement. There is a meticulous selection process to evaluate the potential for further development and readiness to attain growth by designing individualized courses and activities. Employees encompassed in this program will showcase their talents and growth lengthways with progression and success.