FWD Vietnam Life Insurance Company Limited
Awards and Recognition:
2020
2021
2022
Company details
Address
11th Floor, Diamond Plaza Building,
34 Le Duan Street, Ben Nghe Ward,
District 1, Ho Chi Minh City
11th Floor, Diamond Plaza Building, 34 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City
Industry
Life Insurance
Vision
Changing the way people
feel about insurance
Changing the way people feel about insurance
Head Count
600
Website
Explore opportunities with us!
About FWD Vietnam
FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world.FWD Vietnam was established in 2016 and is a member of FWD Group. FWD is focused on making the insurance journey simpler, faster and smoother, with relevant and tailored propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.
For more information, please visit www.fwd.com.vn
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Aligned with the bold vision of "Changing the way people feel about insurance", our People and Organisational Strategy aim to sustainably build a flexible organisation driving disciplined execution .
Our five People Pillars demonstrate our aspirational journey including
- Bleed Orange
- Talent that can change insurance
- Leaders reimagined
- The FWD experience
- World-class people operations
BLEED ORANGE
Orange is our unique brand color and is the color of our flag. Bleed Orange vividly reflects our organisation's culture where people share the same set of values and work together toward a common goal – to deliver the promise of “Celebrate Living” to our customers.
Our value acronym ‘CIPOC’ stands for Committed, Innovative, Proactive, Open, and Caring. These values transcend across our organisation and bind our employees together as a team.
Besides these core values, we also have a set of aspirational culture entails including Simple, Flexible, Inclusive, Empowered, Trust and Community.
Launched in January 2021, FWD 5C Apps project aimed to enhance employee’s experience via digitalization and promote employee-driven recognition and engagement activities in the most flexible way. Bringing recognition onto such a unique digital platform as FWD 5C allows our employees to give instant appreciation to their colleagues more flexibly and easily.
Besides these core values, we also have a set of aspirational culture entails including Simple, Flexible, Inclusive, Empowered, Trust and Community.
Launched in January 2021, FWD 5C Apps project aimed to enhance employee’s experience via digitalization and promote employee-driven recognition and engagement activities in the most flexible way. Bringing recognition onto such a unique digital platform as FWD 5C allows our employees to give instant appreciation to their colleagues more flexibly and easily.
Flexibility and Innovation make us a different kind of Employer of choice. Flexibility has been applied in three key areas including Flex resources, Flex development, and Flex work arrangement, while Innovation is at the core of our business and operations.
Our Group-wide Springboard CEO Innovation Challenge has empowered our employees to break out of the norm and comes up with innovative solutions for real business impacts.
We secure sustainability through our people, with succession planning focused on internal career mobility and development growth as a philosophy.
Our employee development experience framework focuses on developing our talents from different angles based on a 70-20-10 principle.
As a relatively young company that is committed to “changing the way people feel about insurance”, FWD has created an innovative workplace where young talents are encouraged to express their personality and apply their unique skills to break down barriers and to innovate.
In addition to the FWD Digital Graduate Programme, we also offer senior students an opportunity to apply their knowledge from university to a real working environment through the Summer Intern Programme. The three-month internship gives the students a chance to spend a meaningful summer and to develop skills for their future.
TALENT THAT CAN CHANGE INSURANCE
At FWD, we implement a special talent framework where our talents become Everyday Trailblazers and firmly commit to our values. We take pride in these trailblazers who always dare to be different, challenge the status quo, and bring out breakthrough ideas to accomplish our vision.We secure sustainability through our people, with succession planning focused on internal career mobility and development growth as a philosophy.
Our employee development experience framework focuses on developing our talents from different angles based on a 70-20-10 principle.
As a relatively young company that is committed to “changing the way people feel about insurance”, FWD has created an innovative workplace where young talents are encouraged to express their personality and apply their unique skills to break down barriers and to innovate.
In addition to the FWD Digital Graduate Programme, we also offer senior students an opportunity to apply their knowledge from university to a real working environment through the Summer Intern Programme. The three-month internship gives the students a chance to spend a meaningful summer and to develop skills for their future.
Our FWD Performance Management Framework combines flexibility with a laser focus on employees’ development. We encourage developmental conversations between employees and managers through monthly reviews and quarterly check-ins. It is also our commitment to adopting the best and most creative practices for employee rewards according to their actual performance and contribution.
It’s truly an honour to receive this award three years in a row. FWD Vietnam is committed to building a diverse and inclusive working environment that nurtures fearless innovation and big ideas. This award is an affirmation of our promise and relentless effort to make FWD Vietnam a better company for our customers and employees, which embraces our vision of changing the way people feel about insurance.
Mr. Vuong Gia Vu - Chief Financial Officer, FWD Vietnam
LEADERS REIMAGINED
We develop our leaders who lead with inclusive behaviors and drive a performance culture that focuses on both what and how.Group-wide selected potential talents and leaders have opportunities to join Futurewise University Program, Futurewise Program and experience unique Development Days.
Locally, our unique C@Connect Program offers different subject areas to sharpen leadership capabilities and prepare our next generation of leaders for their future key leadership roles.
Our employees have all the space to take ownership of their development. FWD trademark i-develop program gives our employees the flexibility to choose their development courses either to address a personal or professional need, with certain guaranteed costs covered by the company.
From day one, we have strategically built a meaningful employee experience journey with the belief that happy and proud employees will attract other happy employees to join us. This has been proven through increasing candidate referral figures years by years. We may all have a different definition of what a great life looks like – whether in health, success, passion, collaboration or joy. And we recognise that taking care of ourselves comes in many different forms. That’s why FWD Wellbeing Strategy was created through a comprehensive lens that includes five pillars of wellbeing. By supporting employees holistically across emotional health, purpose and meaning, physical health, social connectedness, and financial wellness – our vision is to ensure our people are empowered to look after the things that matter most: themselves, their family, and their livelihood.
Our local FWD Care offers our employees more time to spend with their families in times they need, while also giving them time to recharge through diverse programs such as Flexi hours, Work from home
THE FWD EXPERIENCE
Our people are our greatest assets, and to FWD, thriving employees to shine means a growing company. As we continue to grow the diversed and inclusive FWD family, we want to ensure that our employees feel valued and that their wellbeing is at the top at our priority.From day one, we have strategically built a meaningful employee experience journey with the belief that happy and proud employees will attract other happy employees to join us. This has been proven through increasing candidate referral figures years by years. We may all have a different definition of what a great life looks like – whether in health, success, passion, collaboration or joy. And we recognise that taking care of ourselves comes in many different forms. That’s why FWD Wellbeing Strategy was created through a comprehensive lens that includes five pillars of wellbeing. By supporting employees holistically across emotional health, purpose and meaning, physical health, social connectedness, and financial wellness – our vision is to ensure our people are empowered to look after the things that matter most: themselves, their family, and their livelihood.
Our local FWD Care offers our employees more time to spend with their families in times they need, while also giving them time to recharge through diverse programs such as Flexi hours, Work from home
WORLD-CLASS PEOPLE OPERATIONS
Successful companies are finding a way to measure both results and organisational health. Starting from 2021, we start measuring our organisational health with an Organisational Health Index (OHI). Training program for Middle managers and above has been conducted and an action plan to improve country OHI result has been initiated and implemented throughout the year.We also constantly improve, automates and simplifies the HR processes with 8 new HR processes went live in 2022. The go-live help to simplify and automate processes on the system, thereby empowering employees, and management to make approvals on the system, increasing productivity and working efficiency. Our innovative workplace enables emerging talent to express their creativity and unique skills. Together, we’re changing the way people feel about insurance.
