GCASH
Awards and Recognition:
2023
2024
Company details
Address
W Global Center,
Bonifacio Global City,
Taguig City,
Metro Manila, 1630
W Global Center, Bonifacio Global City, Taguig City, Metro Manila, 1630
Industry
Financial Technology/Technology
Vision
Finance for All
Head Count
~2000
Website
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By establishing the 3Cs mantra (Care, Career, Culture) in the organization, GCash was able to further make its employees’ well-being a priority, create programs that activate values in the workplace, and stitch together various programs such as development programs and leadership programs to uplift leaders and young talents, honing them to become strategic and globally-competitive fintech leaders in the future.
In the first few years of the pandemic, when we were growing rapidly due to the mainstreaming of our finance app GCash to Filipinos, our attrition rate was raising red flags. Previously, attrition was at 26%; interviews and an employee engagement survey cited compensation as one of the key reasons for people leaving the company, with base pay, allowances, and bonuses receiving fair to poor ratings.
Before we worked on our culture, the numbers from our surveys indicated that exiting employees did not see our organization as a place where they could grow, advance, and learn. 40% of those leaving identified a lack of career development as one of the reasons that led them to leave the company. It became clear that to keep talented people, the kind of people we wanted to help us drive the next phase of our organization, we needed to create the space for learning and growth.
Upon implementation of our overall HR improvements, we saw an increase in job offer acceptance rate from 79% to 88%; decrease in attrition rate from 26.1% to 13.63% and with our recent engagement survey, our total rewards component received the most favorable results from our employees.
Further cementing its position as an exceptional employer and leader on both the local and global scene, GCash received multiple prestigious awards in 2023, recognizing its excellence in areas such as employee engagement, talent acquisition, and benefits design.
GCash was also recognized as one of the best companies to work for by leading organizations in both the professional and HR sectors, further affirming its commitment to creating an exceptional workplace.
The recognitions recently awarded to GCash by HR Asia–the Best Companies to Work For in Asia Award and the HR Asia Diversity, Equity, & Inclusion Award–make us even prouder to deliver exceptional experience to our employees . These awards reflect our ongoing commitment to creating a workplace that values inclusivity, employee development, and overall well-being.
In the first few years of the pandemic, when we were growing rapidly due to the mainstreaming of our finance app GCash to Filipinos, our attrition rate was raising red flags. Previously, attrition was at 26%; interviews and an employee engagement survey cited compensation as one of the key reasons for people leaving the company, with base pay, allowances, and bonuses receiving fair to poor ratings.
Before we worked on our culture, the numbers from our surveys indicated that exiting employees did not see our organization as a place where they could grow, advance, and learn. 40% of those leaving identified a lack of career development as one of the reasons that led them to leave the company. It became clear that to keep talented people, the kind of people we wanted to help us drive the next phase of our organization, we needed to create the space for learning and growth.
Upon implementation of our overall HR improvements, we saw an increase in job offer acceptance rate from 79% to 88%; decrease in attrition rate from 26.1% to 13.63% and with our recent engagement survey, our total rewards component received the most favorable results from our employees.
Further cementing its position as an exceptional employer and leader on both the local and global scene, GCash received multiple prestigious awards in 2023, recognizing its excellence in areas such as employee engagement, talent acquisition, and benefits design.
GCash was also recognized as one of the best companies to work for by leading organizations in both the professional and HR sectors, further affirming its commitment to creating an exceptional workplace.
The recognitions recently awarded to GCash by HR Asia–the Best Companies to Work For in Asia Award and the HR Asia Diversity, Equity, & Inclusion Award–make us even prouder to deliver exceptional experience to our employees . These awards reflect our ongoing commitment to creating a workplace that values inclusivity, employee development, and overall well-being.
