PRUDENTIAL (CAMBODIA) LIFE ASSURANCE PLC
Awards and Recognition:
2021
2022
2024
Company details
Address
Chip Mong Tower,
Unit L19, L20 and L21 on 19th Floor,
20th Floor and 21st Floor,
Russian Federation Blvd (110),
Phum 10, Sangkat Phsar Depou 3,
Khan Toul Kork, Phnom Penh
Chip Mong Tower, Unit L19, L20 and L21 on 19th Floor, 20th Floor and 21st Floor,
Russian Federation Blvd (110), Phum 10, Sangkat Phsar Depou 3, Khan Toul Kork,
Phnom Penh
Industry
Insurance
Vision
For Every Life, For Every Future
Head Count
700+
Website
Explore opportunities with us!
Prudential entered Cambodia in January 2013 as Prudential (Cambodia) Life Assurance PLC. Since then, it has emerged as the leading insurance provider in the country. As of Q1 2024, Prudential Cambodia maintains a dominant market share of 37%, with a 16% growth in Annualized Premium Equivalent (APE), outpacing the overall sector growth of 1%. The company has served over 430,000 customers and approved claims totaling more than USD 22.9 million.
ONE MISSION, ONE PURPOSE, ONE VALUE!
As a global company, Prudential only mission is to be “the most trusted partner and protector for today’s generations and the generations to come, by providing simple and accessible financial and health solutions” .How can Prudential achieve this?
It all starts with WHY, the Purpose:
For Every Life, For Every Future.
And the HOW, the Core Value: The PruWay.
The PruWay:
WHAT MAKE US STAND-OUT?
OUR CULTUREPrudential cultivates an inclusive, purpose-driven culture that empowers employees, fosters collaboration, and enables innovation to thrive in a rapidly evolving market.
Core Value “The PruWay”
The PruWay lays a strong foundation for our work culture, rooted in our Core Value. It fosters an environment where people can be themselves and their ideas are valued.
100% of employees have participated in PruWay workshops, which have helped to activate them in living The PruWay.
Five series of Value Week have already taken place, with more planned to continue through the end of this year.
A series of panel discussions have been conducted to share how our management embodies The PruWay both professionally and personally.
A series of contests have been conducted to engage employees in living up to The PruWay.
High Performing Culture
Prudential is committed to achieving high performance and creating value for its employees, customers, and the business. The company focuses on delivering results that align with its strategic goals and how these goals are achieved. Prudential's performance management approach is guided by five key principles.
Diversity and Inclusion (D&I)
D&I has been embedded in all people policy and practice starting from hiring to off-boarding. We aim to create a culture centered on deepening a sense of belonging, where diversity is celebrated and inclusion is assured, for our people, customers, and partners.
Our commitment:
- Diversity & Inclusion commitment to be clear and public.
- Establish consciously inclusive leadership at all levels, role modelled from the top.
- Embed inclusive behaviours in our values and illustrate how these behaviours drive innovation and support greater connectivity.
- Inclusion to be integral in the Prudential values which guide behaviours
- Eliminate bias in our processes including, but not limited to recruitment.
- Engage suppliers and corporate partners committed to inclusive practices.
- Positively impact customers’ accessibility to our solutions and services catering to their diverse needs and profiles with inclusive, rewarding, and innovative propositions.
EMPLOYEE HEALTH & WELL-BEING
At Prudential, we prioritize the well-being of our employees. To foster a healthy and supportive work environment, we offer a comprehensive range of programs and initiatives.
Physical Health:
We encourage active lifestyles with activities like football, badminton, running clubs, and yoga.
Mental Health:
We prioritize mental well-being through initiatives such as Mental Health Awareness Day, personal storytelling campaigns, and wellness workshops. Our offerings include sessions on sleep, stress management, yoga, meditation, access to Employee Assistance Programs (by Naluri), and engage in fun activities such as arts & craft event.
Financial Health:
We support our employees' financial well-being through programs like Employee Financial Assistant Programs, Pru Care Fund, and PRUshareplus.
Social Health:
We promote a work-life balance with flexible working arrangements, recharge days, volunteering leave, and above-market parental leave policies.
FLEXIBLE WORK ARRANGEMENT & MODERN OFFICE ENVIROMENT
Prudential recognizes that individuals have unique work styles. To accommodate diverse needs and promote a work-life balance, the company offers flexible work arrangements and a modern, inclusive office environment.
Flexible Work Options: Offers employees the flexibility to work remotely when needed.
Health & Wellness Space: A designated area where employees can take short breaks, enjoy drinks and meals, relax, and participate in fun activities.
Collaboration Space: Comfortable office areas designed for employees to collaborate, hold productive discussions, and work together.
Connect Space: A social area where employees can connect with colleagues, chat, and enjoy free coffee.
Hot Desk & Flexible Workspace: Provides various workplace options based on employee preferences, needs, and the nature of their work.
Mother’s Room: An option for staff with small children to bring their kids to the office and have access to a private room for breastfeeding or pumping breast milk.
EMPLOYEE ENGAGEMENT
Employee engagement is at the heart of everything Prudential Cambodia does. It's not just a buzzword; it's a commitment to creating a workplace where our people feel valued and motivated—a place they can help shape into the workplace and future they want to see.
Transparent Communication Channels that Elevate Trust and Feedback Culture:
Prudential firmly believes that open and honest communication is the bedrock of a thriving organization. They prioritize active listening and provide multiple channels for employees to share their thoughts, ideas, and concerns. This commitment to transparency is evident in their regular anonymous surveys, conducted at least twice a year, which allow employees to provide candid feedback without fear of reprisal. These surveys, combined with other platforms like quarterly Townhalls where employees can directly engage with leadership, create a continuous feedback loop. This ensures that employee perspectives are not only heard but also actively inform company decisions and initiatives, fostering a culture of trust and mutual respect.
Employee-Led Programs:
Beyond just listening, Prudential empowers its employees to take ownership and initiate positive change. Their employee-led programs encourage individuals to pursue projects aligned with their passions and interests, giving them a tangible way to contribute to the company culture. This approach has led to a diverse range of initiatives focused on employee well-being, including programs promoting physical health, mental wellness, and work-life balance. These programs are a testament to Prudential Cambodia's belief in the power of employee-driven initiatives to foster a more engaged, healthy, and fulfilling work environment.
By giving employees, a voice and a platform to contribute, Prudential builds a dynamic and engaging workplace and community founded on trust and transparency. This commitment to employee engagement not only benefits the individuals but also strengthens the company as a whole, fostering a culture of collaboration, innovation, and shared success.
Prudential recognizes that a thriving workplace is built on the combined efforts of exceptional individuals and high-performing teams. The company's comprehensive recognition programs celebrate both, fostering a culture of appreciation, motivation, and continuous improvement.
Prudential's recognition programs are segmented into individual and team categories, honoring outstanding contributions and achievements across various platforms. The company has eight distinct recognition programs designed to engage, celebrate, and recognize inspirational employees. These programs are implemented throughout the year on multiple occasions.
These awards serve as a catalyst for positive change and honor individuals and teams who exemplify excellence and deliver outstanding achievements. They are:
1. PruWay Inspiration Award
2. The ValueHERO Award
3. The Value AMBASSADOR Award
4. The Spark Award
5. PruStar Award
6. Manager of The Year
7. Team of The Year
8. Employee of The Year
9. Rising Star
10. Project of the Year
LEARNING & CAREER DEVELOPMENT
Prudential Cambodia is dedicated to creating an environment where employees can thrive professionally and contribute to the organization's success. Through a comprehensive approach to learning and development, the company is investing in its people's growth and capabilities.
CAPABILITY DEVELOPMENT:
A robust competency framework provides the foundation for employee development. The company has significantly increased its investment in learning and talent initiatives, including:
- Providing access to Udemy: All employees can now access the Udemy learning platform.
- Providing support for functional development: ACCA, ALU, SOA, IT-related trainings
- Creating self-paced learning opportunities: Programs like the Learning Marathon which features curated e-learning paths and gamified challenges, and the Learning Festival which aims to promote self and social learning habits.
Management Trainee Program is designed to develop young talents through rotational assignments, project work, shadowing, and other learning and development activities to prepare them for managerial roles.
Flagship Leadership Development Programs are tailored to meet developmental needs of the different layers of people managers in the organization. The programs are Transformation Journey Program for senior leaders, LEAP Program for Middle Management, Ready-to-LEAP and People Manager Essential Program (PMEP) for emerging leaders.
Prudential also provides support for other leadership programs and initiatives which tap on developing personal effectiveness, innovation, problem solving, communication and collaboration.
TALENT MOBILITY & INTERNAL PROMOTION
As a centralized hub for Cambodia, Laos, and Myanmar, Prudential effectively operates and mobilizes talent across the region to establish and strengthen capabilities.
The company has invested significantly in promoting talent mobility, including encouraging employees to take cross-region roles to manage not only Cambodia regions but also cross-border regions.
CAMPUS ENGAGEMENT & CAREER EVENT
Prudential is committed to fostering the next generation of Cambodian talent. Through our partnership with many universities in Cambodia. We aim to equip young people with the skills and knowledge they need to succeed in the workplace. Each year, we recruit around 100 recent graduates for permanent positions and provide valuable internship opportunities to approximately 20 students.
By investing in Cambodia's youth, we hope to contribute to the country's economic growth and development.
Employee’s Testimonial
Heangminea AnProduct & Channel Marketing Supervisor
Prudential cultivates an inclusive, purpose-driven culture that empowers me to innovate and collaborate. The company genuinely supports my well-being and promotes a healthy work-life balance. My colleagues are incredibly supportive and inspiring, which fosters a collaborative spirit that makes me proud to work here and grow together.
Kyhour Lim
Senior Supervisor, Financial Reporting & Analysis
Prudential values my learning and career development. The company provides me with a wealth of learning resources, including LOMA, UDEMY, and ACCA. This dedication to professional development creates a positive and empowering work environment, motivating me to continue my journey with the company.
Seayi CHHY
Former Management Trainee (current permanent employee)
My Management Trainee experience at Prudential Cambodia was a career-defining journey. Through diverse rotations and mentorship, I developed essential skills and gained valuable insights into the industry. The program's emphasis on leadership and innovation empowered me to contribute meaningfully to the organization. I'm excited to apply the knowledge and skills I gained to my future career endeavors.
