PT REKSO NASIONAL FOOD
(MCDONALD'S INDONESIA)


Awards and Recognition:
 

 

Company details

Address

Graha Rekso Building
Jl. Bulevard Artha Gading
Kelapa Gading Jakarta Utara

Graha Rekso Building Jl. Bulevard Artha Gading Kelapa Gading Jakarta Utara


Industry

Restaurant


Vision

To become the leading fast-food
restaurant with the finest service
worldwide

To become the leading fast-food restaurant with the finest service worldwide


Head Count

10,000 - 15,000


Website

www.mcdonalds.co.id


Explore opportunities with us!



www.mcdonalds.co.id/career

www.mcdonalds.co.id/career

About Us
McDonald's entered the Indonesian market in 1991 by opening its first restaurant in Sarinah, Thamrin Jakarta. In 2009, PT. Rekso Nasional Food (RNF), a subsidiary of Rekso Group, signed a Master Franchise Agreement with McDonald's International Property Company (MIPCO), granting the authorization to operate all McDonald's branded restaurants and set up new ones across Indonesia. As of today, PT. RNF has opened close to 300 McDonald's restaurants in various cities throughout Indonesia, supported by a workforce of over 15,000 employees nationwide. Through McDonald's Indonesia, PT. RNF remains fully committed to delivering top-notch customer service, providing forefront food quality, and generating significant benefits for the Indonesian public.

Our vision is to become the leading fast-food restaurant with the finest service worldwide. In pursuit of this vision, McDonald's consistently ensures the quality of its products, offers satisfying service, upholds food safety and sanitation, and delivers added value. Customer smiles hold paramount importance for McDonald's.

Missions:
  • To be the most admired company for all our employees in every community across the globe.
  • To provide superior service through operational excellence for each of our consumers at every McDonald's restaurant.
  • To continue progressing profitably as a brand, further enhancing McDonald's operational system through innovation and technology.
Our People
McDonald's is more than just a business; it is a community that practices life skills and serves as a platform for realizing dreams where every individual mutually respects one another and forges strong relationships, grounded in three core values: Family and Friends, Future, and Flexibility.

Our Values
At McDonald's, we believe that togetherness can unite diversity. Through our differences, we can learn from one another while inspiring each other to become the best versions of ourselves. Supported by the McACC (Accountable, Care, Credible) work culture, each employee receives recognition for their contributions and constructive feedback to foster a sense of responsibility and ongoing personal growth.

Brand Promise
McDonald's consistently offers a clean restaurant environment and accountable crew members, prioritizing hospitality towards customers. McDonald's strives to be a trustworthy restaurant, offering a favored menu of quality at affordable prices.

Hospitality culture
"The Attitude + Behavior = Customer Experience" is a simple formula that we adhere to every day. At McDonald's, we will treat customers with the utmost level of friendliness. We are also built on principles of inclusivity and tolerance. These attributes have been integrated into our pillars over the years, and we will continue to practice this culture.