Mission & Vision

Mission: Help People Live Healthier, Longer, Better Lives with Professionalism, Trust and Love
Vision: Be The Most Trusted Insurance Company in China

AIA is committed to creating a diverse, equal, inclusive and belonging work environment. AIA continues to create a culture of excellence workplace for its employees, build a comprehensive ecosystem of employees’ sustainability, and endeavor to deeply enhance employee satisfaction and further promote the health, wellbeing, and development prospects of the entire employee journey.

Holistic People Sustainability Ecosystem to enable employees live HLBLs

AIA, as an insurance company with the mission of "helping families and businesses live healthier, longer, better lives with professionalism, integrity and love", has developed the "People Sustainability Ecosystem" to help employees' physical health、mental health and career development, providing employees with a "healthier, longer, better lives".

The First Circle – Oxygen circle: Solidified purpose-driven culture for employees

"Oxygen" represents the corporate culture of “AIACN”, which is deeply integrated into our code of conduct, management system and processes. Corporate culture gives full display to its cohesive effect, activates all employees, promotes the transformation of behavior, and accelerates the release of talent potential.

AIA has thousands of employees with diverse backgrounds and professional experiences, who share a common and benchmarked "AIACN" culture. It is by consistently adhering to the "AIACN" cultural values and the concept of "long-termism" that AIA continues to promote various management measures to facilitate team bonding, create a healthy environment, and motivate employees to grow. "A warm and cohesive team” atmosphere is created to promote the upward development of the organization.

On the new five-year strategy、OP and LE, we will take the cultural connotation of AIACN as a handhold and carry out stratified and graded cultural activation for all employees, so that the internal employees and even our agents can understand the cultural connotation and transform it into behaviors, giving full play to the cohesive effect of culture and accelerating the release of the potential of talents.

Since 2022, we have focused on deepening the understanding and activation of AIACN to help the new five-year strategy, and in the future, we will continue to incorporate culture into all kinds of management mechanisms to guarantee and to solidify corporate culture. Through Culture Roundtable, Culture Online Contest, Culture Playbook, and other activities, we help everyone understand AIACN culture in an easy-to-understand way and promote behavioral change and cultural inheritance.

The second circle: Biology Circle - Wellbeing Framework.

Employee health is the foundation of organizational health and has become one of the most important assets of an enterprise. AIA continues to focus on Wellbeing and is committed to the physical health、mental health and sustainable development of employees. While providing clients with the health solutions of WorkWell with AIA, AIA also applies this concept to the internal practice from the four major health dimensions of physical (Live Well), mental (Think Well), financial (Plan Well) and social health (Feel Well) , thus helping employees enjoy a healthy and sustainable life.

Live Well: Focus on the physical health of employees, promote daily behaviors such as exercise and healthy diet, meanwhile provide high-quality medical and health services to help employees embark on the road to health.

Think Well: Focus on the mental health of employees, enhance employees' awareness of mental health, and optimize mental health services to provide customized solutions for employees, covering mental health education, assessment tools, counseling, and psychological counseling.

Plan Well: Focus on the financial health of employees, enhance financial knowledge, and provide self-help tools and professional assistance in a timely manner to help employees carry out corresponding financial planning and management at different life stages.

Feel Well: Focus on the social health of employees, help enterprises to establish a mutually inclusive and supportive working environment. Promote employees' sense of belonging to the community and affirmation of self-worth. Help employees to build resilience and wellbeing.