A SOLID FOUNDATION FROM KOREA'S MOST PRESTIGIOUS FINANCIAL GROUP.

Shinhan Bank Vietnam Limited (“Shinhan Bank”) is a subsidiary of Shinhan Bank Korea, an affiliate of Shinhan Financial Group (SFG). In Vietnam, Shinhan Bank’s history can be traced back to 1993 when Shinhan Bank first opened the representative office in Ho Chi Minh City. Over the history of over 29 years, Shinhan Bank has built a broad network expanding from the North, the Central and the South of Vietnam. Currently, Shinhan Bank has been offering a diversified portfolio of tailored corporate and consumer banking products and solutions.

JOURNEY TO BECOMING “A FRIENDLY BANK”

Towards the era of strong digital transformation in the Finance - Banking industry, Shinhan Bank intends to "friendly" the traditional banking model and put effort to become the leading digital bank in Vietnam by 2030. Shinhan Bank also demonstrates its commitment to accompanying the development of the Vietnamese market.

The bank's effort to establish a "Friendly Bank" model is clearly represented in three core focus:
"Customer-friendly" — Taking the client experience as the primary goal, working toward personalizing financial products/services, and continuously refining procedures to deliver simplicity, safety, and responsiveness that optimally match the financial demands of each individual customer segment.

"Friendly innovation" - Accelerating bank digital transformation, automating the process of bringing customers current, safe, and convenient financial products/services, and keeping up with contactless payment trends.

"Friendly working environment" - Continue to create an ideal working environment for employees by expanding chances for personal development and advancement. At the same time, we aim to develop employees' knowledge and skills through internal training courses and practical community activities.

PURSUING NEW AND DIFFERENT VALUES – SHINHAN WAY 2.0: RIGHT, NIMBLE AND DIFFERENT

In term of Vision and Mission, we believe finance should be more friendly, more secure, more creative by combining the Bank's creativity and expertise with advanced banking technologies, leading to a closer connection between finance and customers' daily lives and business activities via the digital ecosystem. At the same time, we focus on creating an ideal working environment, giving numerous possibilities for personal growth, and affirming the capacity of each employee, so building a professional team with high knowledge.

In term of Core Values, we value doing what is RIGHT for our customers and for future generations. This is the first fundamental value, and it serves as the foundation for all ideas and activities.

We value being NIMBLE, executing with flexibility and efficiency, never stop learning and keep moving forward.

Furthermore, we respect the DIFFERENT of each individual and having DIFFERENTIATED outcomes. Shinhan Bank employees are like, together form a great picture of a professional, vibrant, and enthusiastic corporate culture.