Lazada Vietnam
Awards and Recognition:
2019
2020
2021
2022
Company details
Address
19F, Saigon Centre Tower 2,
67 Le Loi st, District 1, HCMC
19F, Saigon Centre Tower 2, 67 Le Loi st, District 1, HCMC
Industry
E-commerce
Vision
Serve 300 million customers.
Create millions of jobs in the
eCommerce ecosystems.
Power real, profitable SMEs across SEA.
Serve 300 million customers.
Create millions of jobs in the eCommerce ecosystems.
Power real, profitable SMEs across SEA.
Head Count
1000+
Website
Explore opportunities with us!
Established in 2012 when e-Commerce was virtually non-existent in Southeast Asia, Lazada Vietnam inherits Lazada Group's journey has been heavily intertwined with the development of Vietnam’s digital commerce industry. As we celebrate our 10th anniversary this year, we look back at key achievements and how these shaped the region’s eCommerce revolution.
Today, a thriving local ecosystem links our consumers to more than 1 million actively-selling sellers every month, who are transacting safely and securely via trusted payment channels, receiving parcels through a homegrown logistics network that has become the largest in the region. Building on its successes and achievements over the past decade, Lazada has set its vision to serve more than 300 million consumers and hit a GMV target of $100 billion per year, and be the best at enabling brands and sellers in digitalizing their businesses. To achieve this goal, the company has already focused on Empower Lazada Growth & Be The Employer of Choice In E-commerce Industry, we have focused on the following people initiatives:
Today, a thriving local ecosystem links our consumers to more than 1 million actively-selling sellers every month, who are transacting safely and securely via trusted payment channels, receiving parcels through a homegrown logistics network that has become the largest in the region. Building on its successes and achievements over the past decade, Lazada has set its vision to serve more than 300 million consumers and hit a GMV target of $100 billion per year, and be the best at enabling brands and sellers in digitalizing their businesses. To achieve this goal, the company has already focused on Empower Lazada Growth & Be The Employer of Choice In E-commerce Industry, we have focused on the following people initiatives:
GO WHERE OUR TALENTS CROWD
One of the top priorities is to ramp up our current workforce in the right size and right shape to adapt to our business growth while building visibility for future employees. We focused on the organization blueprint for standardization and resource allocation for efficiency and productivity.Regarding the source of hires, promote LazPrentice & Forward Youth recruitment program as a pipeline for junior positions, by the way, a highly professional team was built that can proactive source for senior positions that could be hired in near future. We also revamped LazRefer (Employee referral program) to call for more referral candidates from internal employees as we believe that the best fit profile will come from internal recommendations.
In 2021, we established the employer branding foundation to cover the employer brand wheel. In detail, we signed partnership with universities and associations, boosting digital and social presence on Facebook, LinkedIn & Instagram through the unique programs can be named Main Job-Site Job, LazInsider, LazVocab, Human of Lazada, LazBeat, Learning Festival in Asia,…
SHAPE THE SKILLS FOR TALENTS OF TODAY & TOMORROW
With a view on long-term growth, Lazada believes that by investing in people, we can upgrade capability and get ready for any upcoming opportunities & challenges. At Lazada, whether you are onboarding entry-level or working as a long-standing employee, whether you are working from home or office, you always have rooms to develop. From the first day at work, you will have LazHub & LazGo – the onboarding app serving as your eBuddy to help you quickly familiarize with Lazada culture. Along your onboarding journey, you can explore and “grow” with LazGrow – a digital learning platform of Lazada with many training courses & functional academies. Months passed, and when you become a real Lazadian-warrior, you can rotate & extend your comfort zone with our internal transfer LazSwitch, or join LazMentorship with senior leaders, executive coaching and building up coaching capabilities. In addition, as part of our ongoing efforts to uplift learning momentum internally and externally, we have the Learning Festival - a unique event designed only for Lazadian’s development.ENGAGE WITH EMPLOYEES’ HEART, BODY & MIND
Lazada embeds our values in daily life and performance management, and treat performance review as an Annual Big Show to differentiate high performing team. ACE AWARD is a good idea to award employees, this award aims to recognize & motivate functional teams and employees who had a good performance or achievement in the quarter. On the other hand, our leaders are inspired by the adoption of “Good to Great” & “OKR” for longer-term performance At Lazada, maintaining a healthy work-life balance is one of the most important roles for us, and the key to inspiring and fostering innovation is happiness at work which comes from one of Lazada's core values, "Live Seriously, Work Happily". So, we officially applied Pause Wednesday morning – where we encourage employees NOT to set any meeting or Ding anyone, and Happy Friyayyy as a part of an effective employee wellbeing program. Additionally, Lazada announced its Flexible Work Arrangement Program for eligible employees, where Lazadians can work remotely up to two days per week.Apart from these, Lazada also implements wellness checks for the team with online mental health and resilience talks, counseling, or employees can join yoga sessions, badminton, football. We make digital and onsite engagement activities, foods supplement daily and during our mega campaigns, and bring new experiences ever with virtual Year End Party or teambuilding to uplift the morale of our employees in pressure times. We also build up automation and process simplification People Care system such as MyLazada dashboard, MyHR, LazRita, HR/Legal/IT ticket that makes our employee experience better and an enhanced employee experience took a more holistic approach.
RESPOND SWIFTLY FOR BUSINESS CONTINUITY & EMPLOYEE SAFETY
During the covid-19 pandemic, our already-existing financial, medical and mental health benefits were well designed to help employees through this crisis. We were quick to provide financial support, extended insurance benefits and volunteer teams for positive cases, hardship allowances for onsite employees, internet allowances, care kits for all Lazadians. Moreover, we had early adoption for vaccines, especially for frontliners (logistics) to ensure business operations following government regulations, ensure 95% Lazadians with 2 doses+. Focus on mental health, we provided virtual Series: LazQuiz, LazSport & LazMusik, Covid talk related with external experts. As a result, we proudly have become the pioneer in eCommerce in Vietnam during this 4th wave of Covid-19 through the “3-Easy model” – Easy to buy, Easy to sell & Easy to deliver.With all the effort above, Lazada Vietnam has achieved eNPS (Employees Net Promoter) score highest than ever and ranked at no.1 across Lazada Group in 2021. At Lazada, we are setting new standards for eCommerce, we are doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day.
