Home Credit Vietnam
Awards and Recognition:
2021
2022
Company details
Address
Phu Nu Building, No. 20 Nguyen Dang Giai,
Thao Dien Ward, Thu Duc City,
Ho Chi Minh City
Phu Nu Building, No. 20 Nguyen Dang Giai, Thao Dien Ward, Thu Duc City,
Ho Chi Minh City
Industry
Consumer Finance
Vision
We responsibly deliver trusted financial
services that customers and business
partners access via their channel of choice.
We continuously meet evolving needs,
both directly and through innovative
ecosystems – helping to build a more
resilient world.
We empower people to live the life
they want now
We responsibly deliver trusted financial services that customers and business partners
access via their channel of choice. We continuously meet evolving needs, both directly
and through innovative ecosystems – helping to build a more resilient world.
We empower people to live the life they want now
Head Count
Info
Website
Explore opportunities with us!
We started our operation in Vietnam in 2008. Since then, we have delivered a broad range of innovative financial products and services in a responsible way. We have helped Vietnamese customers easily access financing, quickly and safely achieve their daily financial goals to feel good and positive about life. We are now serving more than 13.3 million customers across 63 provinces nationwide.
- RESPONSIBLE: consistently pursue sustainable growth strategies with a responsible lending approach
- OBSESSED with CUSTOMERS: always put customers first and centered in all activities
- AGILE to INNOVATE: powerfully demonstrate pioneering mindset - agile to stay ahead of the game, adapt, and innovate.
"We are committed to be a workplace where everyone is included and can be their best self anytime, anywhere, no matter your gender, where you come from or who you love."
- Ms. Annica Witschard, CEO of Home Credit Việt Nam
- We have a modern and agile working environment that fosters collaboration among teams at Home Credit Vietnam. No barriers among us; we are easy to connect, discuss, and engage with.
- We not only focus on customer experience but also enhance our employee experience by investing in a whole digital hiring and onboarding process. We especially pioneer a new candidate mobile app – the first mobile app for potential candidates developed by Home Credit. Accordingly, the candidate satisfaction with Home Credit in 2022 has been scored at 47 – a very positive satisfactory score (eNPS 45-50 is best-in-class), indicating the pleasure most candidates experienced with the Home Credit.
- We have a diverse background from many different countries, generations, experiences, and industries. The average young age allows Home Credit to adapt to new changes quickly. Home Credit's male-to-female ratio is even across all levels - a healthy ratio for the financial industry (60-70% are female). This ratio is quite balanced, especially among Home Credit's senior managers and executive committee.
- Home Credit's purpose is to empower people to live the life they want now. And that is not just about our commitment to customers but also our commitment to our colleagues. We focus on creating opportunities for all, nurturing diverse talents, and creating a workplace where everyone is celebrated and cared for. Our people strategies aim for sustainability. Diversity, Equity, and Inclusion (DEI) is a significant pillar led by People Team at Home Credit Vietnam. Home Credit is among the few organizations that put DEI at the heart of business strategies and continuously innovate how we embed it in our daily operations.
- Moreover, Home Credit encourages us to innovate despite the minor things. We recognize individuals or teams for those who have innovative thinking by Tiger Awards initiated by CEO Annica Witschard. 92% of our employees are encouraged to be innovative and come up with new ideas.
