943 Phaholyothin Rd.,
Phyathai Bangkok 10400
Phyathai2 Hospital 943 Phaholyothin Rd., Phyathai Bangkok 10400
Superior human-touch customer
experience from a digital health provider
Superior human-touch customer experience from a digital health provider
Explore opportunities with us!
We have the newest addition to the services that we provide to our customers, and this is the “Telemedicine” platform, a modernized way to meet and consult with doctors virtually. Aside from utilizing it with our customers, we likewise pertain to our employees in disease screening and health counseling. This allows personnel, customers, employees, and doctors to communicate with each other in instantaneous and real-time VDO conference scheme. They can consult and chat with both parties deprived of limitations in terms of time and location. Furthermore, there is home service delivery to transport medicines to the customers’ residence. Laid-back, convenient, safe, and timesaving instead of traveling to see a doctor in the hospital.
Besides consuming innovative technology for advance health care treatments; we are also using it for acquiring more in-depth knowledge and develop vital competencies. Hereafter, to support our employees to sustainably learn by themselves we have work in partnership with the Faculty of Commerce and Accountancy of Chulalongkorn University (CBS) to design learning courses for executives and employees to study online through CILA Application, a self-taught learning platform. In this digital era, we have created a knowledge-based scheme that can be utilized within the organization through learning management system software that simultaneously connects online and offline learning. By establishing the Phyathai - Paolo innovation lab to collect ideas and analyze innovation approaches, we also attribute importance to vesting employees in formulating pioneering ideas through the “PPitch Awards from Passion to Innovation Project”. It empowers competent and qualified employees to consolidate an award-winning innovation which will be allocated for further learning and development bounded within the group. Phyathai-Paolo Hospital Group gathered and stored physique of knowledge in CILA (Center of Interactive Learning Academy). Additionally, we have G5 Learning Fest activity that motivates employees to learn on their own through modern courses that envisions to enhance employees’ knowledge and abilities and create a culture of incessant learning.
To avert shortage of employees with professional expertise, we then value the importance of creating a project; “Developing right-handed people” (Succession Planning and Talent Grooming Program). These are dedicated and enthusiastic employees with outstanding performance who shall obtain thorough, intensive, and constant improvement. There is a meticulous selection process to evaluate the potential for further development and readiness to attain growth by designing individualized courses and activities. Employees encompassed in this program will showcase their talents and growth lengthways with progression and success.
Thank you HR Asia for the recognition and for the opportunities to reflex on our team value, and beliefs that reflect through the actions we have taken both in a good time and bad.Att Thongtang, CEO
Our journey into the new normal has been an interesting one. Our culture “We Before Me” was put on the test during the past 3 years. Under the hardship of pandemic, growing competitors, fast changing consumers’ need, and business environment, etc., these challenges have ignited us to quickly respond with positive and creative changes within organization. In these past years, we have successfully created and implemented many new innovative initiatives in the speed that we had never imagined that would be possible. Works had been hard, loaded, demanding, and even sicken (over 3000 of us also got covid) but looking back, it gave us the opportunity to see, to do, and to truly understand that at Phyathai and Paolo hospitals “We” is really stand “Before Me”.
The passion that drives all of us to embrace change is the well-being of our partners, our patients, and what makes that change possible is the caring heart of everyone in the team.