HR Digitalization

First of all, we promote our employees’ well-being and quality of life by facilitating the digitalization of our workforce. The HR digitalization will help the work of employees fits with the current organizational context at all levels. For instance, the “ Work-from-Home ” policy during the COVID-19 pandemic, the policy makes work more at ease for everyone through the development of internal systems/platforms. We have been developing information systems and platforms to support the employee-related working operation i.e. HR-eXp ‒ a suitable internal human resources management system that enables our people to request HR services from anywhere at any time covering many processes such as recruitment & onboarding, compensation, performance tracking etc. Meanwhile, it’s also prioritizing data security as well. The Company also place importance on Digital Transformation , it is also getting its employees prepared and ready for major shifts brought by the digital era where technology has been playing an important role in this ever-changing world of business.

Delivering Leadership Development Program

At CPF, we invest in developing workforce capabilities and supporting career growth. We develop our leaders at every level by implementing the Leadership Development Program . The objective is to develop employees’ leadership skills and get them prepared for the company’s future leaders. Participants are given opportunities to operate the real business and have exposure to senior management. Presently, we have 600 talents, 120 sponsors, and 100 projects along the CPF value chain.

Organization Structure and Strategic Workforce Planning

More importantly, we have adopted Modular Organization Concept and scaled up to the organizational level by developing cross-functional projects that create opportunities for our employees to collaborate with diverse teams and work on challenging projects. In addition, we aim to remove hierarchy and become an agile organization, which attracts people from different functions to work together. At the moment, the Modular Organization Concept has been applied in various Business Units as special projects.

People Capability and Career Opportunity

The Company is committed to focusing on fairness, transparency, and standardization of the process of recruiting and selecting employees. Therefore, it has adopted world-renowned recruiting tools such as competence and personality tests and Assessment Centers to measure applicants' qualifications in all aspects. In terms of developing employees in all aspects, from basic knowledge to essential skills in various fields, we ensure that all employees are ready to perform both current and future operations promptly and with quality. We have provided CPF full scholarships including tuition fees and other educational expenses for employees and their children in master's and bachelor's degrees in both overseas and domestic institutions. We aim to develop our people and prepare their readiness, especially for future skills to ensure that we have talents with skills, knowledge, and capabilities that meet business needs. Otherwise, CPF also promotes and encourages the learning platform which contained over 900 courses about digital skills and future skills. This learning platform is also suitable for all levels of employees and convenient anywhere and anytime.



Moreover, to emphasize and accelerate the mobility of managing change within CPF, the company recognizes the importance of motivating employees about career advancement. Therefore, there is a project that allows current employees to apply for various positions through the " Chance for Change Program ". As the current employees are already familiar with the culture and values, this project granted them an opportunity to learn, develop, enhance skills, grow knowledge, and gain experience in the new area of work. It is an effective employee management mechanism as it creates good working culture, boosting employees’ morale and fostering a sense of belonging to the organization. Further, it is an effective strategy to promote talents within the organization too.