E.SUN Commercial Bank, LTD.
玉山商業銀行股份有限公司


Awards and Recognition:
 

 

Company details

Address

No.117, Sec.3, Minsheng E.Rd.,
Songshan Dist, Taipei City 105-46,
Taiwan

No.117, Sec.3, Minsheng E.Rd., Songshan Dist, Taipei City 105-46, Taiwan


Industry

Financials


Vision

a Benchmark for the Financial
and Service Industry to be an
Excellent Corporate Citizen of
the World to Become a
World-class Outstanding Enterprise

金融業的模範生 服務業的標竿

a Benchmark for the Financial and Service Industry to be an Excellent Corporate
Citizen of the World to Become a World-class Outstanding Enterprise

金融業的模範生 服務業的標竿


Head Count

8511


Website

www.esunbank.com.tw/bank/personal


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Info

Info

In 1992, named after the highest mountain in Taiwan, E.SUN Bank was established with a commitment to "become the best bank". We navigate with profession to build a bank for banker working on a strong mandate to be Taiwan's best-performing and the most respected bank. E.SUN's international strategy aims to make quick expansion in Asia by striving its home market and reach out for Asian expansion to build a regional banking platform featuring its cross-border solution. E.SUN currently operates 30 sites in 10 countries and regions, including Greater China, ASEAN and other major financial centers in Asia.

a Benchmark for the Financial and Service Industry
To raise standards for the financial and service industries in Taiwan through its professional management, superior service, outstanding quality, prudent corporate governance, excellent risk management, and unceasing dedication to its corporate social responsibilities.

To be a World-Class Corporate Citizen
E.SUN believes that "An act of love can inspire others to love." At E.SUN, we strive to become citizens of the world. We not only focus on business management, but also participate in environmental protection, social welfare, financial innovation, and the promotion of art and culture. We are convinced that only by fulfilling our social responsibilities can we truly be excellent corporate citizens.

To become a World corporate rooted in Taiwan
E.SUN is dedicated to developing its business and creating a comprehensive financial services platform in Taiwan and Asia. E.SUN’s goal is to become a regional bank in Asia that distinguishes itself through excellence.

Talents for the Future
Embracing the trends of FinTech development and industry digital transformation, E.SUN Bank has invariably been committed to FinTech innovation and continues to collaborate with academic institutions in recent years to host competitions, providing learning opportunities, investing resources to foster talented technologists, and increasing real-life experiences of Taiwanese financial specialists in big data, artificial intelligence, and digital banking applications. E.SUN see talent as the most valuable asset so that we offer the complete talent development system. To ensure that the talents we foster meet the requirements of corporate development, the training system comprises three focuses: orientation, finance expertise, and leadership management skills.

Talent is the leading, key indicator of competitiveness at corporate and national levels. Talent Development is the key foundation for business sustainability. E.SUN adopts a complete talent development system that creates diverse range of learning opportunities for E.SUN employees to expand the scope of their career development. With respect to talent development, E.SUN employs a 360 multidimensional assessment framework and suitability assessment to determine gaps in core, managerial, and professional competencies in order to provide and assist with arranging training courses. In addition, E.SUN integrates the 3E development approach with a diversity of online and offline learning resources and helps employees to develop a second expertise through internal recruitments and interdepartmental work shifts.

Diversity and equality policies
E.SUN's talent recruitment policies are based on equal human rights as well as candidates' capabilities and suitability. To promote diversity in employee composition, the Bank does not discriminate potential candidates against gender, race, age, political affiliation, marital status, and familiar conditions. In addition to Taiwan, we employ employees from 10 different countries to work for E.SUN FHC. To extend its global presence, E.SUN actively fosters talents in ASEAN regions. Industry–academia cooperation with ASEAN universities provides top-performing students with early exposure to the financial industry or opportunities to study in Taiwan, as well as financial advice and support. With the help of its overseas branches and subsidiaries, E.SUN Bank entered a cooperative agreement with local colleges and universities to provide internship, scholarship, and student exchange programs and leverage Taiwan's industry–academia resources in Southeast Asia.

Welfare and Employee Care
E.SUN takes care of its employees. With the goal of making E.SUN the second home for employees, we provide complete protection in every stage of their life. We provide a series of safety and health and welfare measures to ensure work–life balance for female employees and fulfill the physical and mental health and various needs of pregnant, postpartum, breastfeeding and childrearing women. To encourage employees to cultivate next-generation talents, E.SUN establishes the E.SUN Baby Development Fund, which offers a reward of NT$100,000 for each new born baby of E.SUN employee.

To encourage early retirement planning, E.SUN has established the employee savings association stock trust. Employees who have passed probation are free to join the association and make monthly contributions. The Company contributes incentive bonuses three times each year to help employees to make the perfect retirement plan.

E.SUN communicates business strategies with employees through a company-wide conferences and conduct engagement survey afterward to measure employees' satisfaction, engagement and listen to employees’ voices. By doing this we are able to assess how current benefit policy works and take action plan for improvement accordingly. The latest results showed that the percentage of satisfaction raised with regard to job rotation, career development, performance evaluation, feedback mechanism and work-family balance. It is notable that current cultivation training program and employee assistance plan are rated with the highest score among all. More than 90% of our employees expressed that they feel enthusiastic about their work, willing to work harder and share their growth with their family and friends because they feel accomplished at work that make their family proud. It’s also worth mentioning that E.SUN keeps the highest retention rate among all private banks, indicating that our employees are highly engaged with the company and shows overwhelming recognition and trust with E.SUN.

1992年,懷著「經營一家最好的銀行,舍我其誰」的使命感,以台灣最高的山為名,成立玉山銀行。我們建立專家領航的制度,齊心打造一家銀行家的銀行,矢志成為綜合績效最好,也最被尊敬的企業。玉山國際化發展策略,以「深耕台灣、布局亞洲」為核心,「建構跨境整合的亞洲金融平台」為主軸,快速完成亞洲布局。目前在10個國家地區共有30個據點,範圍涵蓋兩岸三地、東協及亞洲重要的金融中心。

金融業的模範生 服務業的標竿
專業的經營、優質的服務、傑出的品質、良好的公司治理、先進的風險管理及用心的企業社會責 任,共同提升台灣的金融業與服務業。

玉山人成為世界一等的公民 玉山成為世界一等的企業公民
玉山人以「一份愛可以牽引更多的愛」的志工精神,致力環境保護、投入社會公益、鼓勵金融創新及發揚人文藝術,善盡企業社會責任,朝成為世界一等的企業公民而努力。

台灣的玉山 世界的玉山
玉山致力於深耕台灣、布局亞洲、接軌國際,打造完整的亞洲金融平台,連結亞太金融中心、兩岸三地及東協經濟體,努力成為亞洲有特色的銀行

打造人才供應鏈
隨著Fintech浪潮來臨,產業面臨數位轉型,玉山銀行長期投入金融科技創新,近年來持續透過與各大專院校合作舉行競賽活動及提供實習機會,投入資源培育科技人才,增進台灣金融人才大數據、AI人工智慧、數位金融的實作經驗。玉山認為人才是最重要的資產,提供完整的訓練體系,包含新進人員訓練、金融專業訓練及領導管理能力訓練等3大主軸。隨時進行相關訓練的創新及變革,確保人才培育符合企業發展所需。

人才,是永續發展的基石text
人才是企業及國家競爭力的先行指標及關鍵指標。培育人才是建立百年志業的重要基礎,玉山透過完整的人才發展制度,使玉山人擁有多元的學習機會和寬廣的職涯發展。首先在人才發展上,玉山運用360度多維度評量,適性發展評估,依核心、管理、專業職能落差進行界定,提供並協助安排訓練課程,運用3E發展方式與多元線上與實體課程進行學習資源整合,並透過內部甄才、跨部處輪調,培育第二專長,期望透過訓練、歷練、磨練與淬煉打造全方位的人才。

多元平等政策text
玉山人才甄選政策以人權平等為基礎,依據候選人之能力及適任性,不因性別、種族、年齡、政治傾向、婚姻與家庭狀況等而有差別待遇,以促進員工組成更多元化。除了台灣本身之外,共計10種國籍同仁在玉山金控服務。 因應海外布局,玉山積極深耕東協地區人才培育,透過與東南亞學校產學合作,讓當地優秀學子提早接觸金融業、或前來台灣學習,並提供金融專業指導及資源贊助,與在地院校簽定合作協議,提供實習、獎助學金及參訪等完整交流計畫,將台灣產學資源槓桿至東南亞。

福利與員工關懷
玉山關心同仁、照顧同仁,以打造「玉山人快樂的第2個家」為目標,提供同仁人生旅程各階段完善的保障。玉山提供一系列安全衛生及相關福利措施,以確保懷孕、產後、哺乳及育兒女性之身心健康及各項所需。鼓勵玉山人培育優秀的下一代,成立「玉山寶貝成長基金」提供每胎新生子女10萬元。除此之外,為鼓勵同仁進行退休規劃,玉山成立員工儲蓄會持股信託,試用期滿同仁皆可自由申請入會每月提存儲蓄資金,公司每年3次會另行提撥相對獎勵儲金,協助同仁打造完備的退休規劃。

玉山透過知識分享研討會與同仁溝通組織發展策略,了解同仁的工作滿意度、組織認同度及建議等,以不記名的方式聆聽同仁的真實的聲音,除檢視福利施行的成效,也做為持續精進的參考。同仁對於跨職系輪調與職涯發展、績效考核及晉升評核、提供多元溝通管道及工作與生活平衡滿意之比例上升,而培育訓練及員工照顧機制也為歷年員工滿意度最高之項目,有超過九成同仁表示,對工作充滿熱情,願意付出更多努力,樂意向家人與親友分享在玉山學習成長與喜悅,在玉山工作有成就感,家人也以此為榮;另外值得一提的是,玉山留任率為所有民營銀行最高,該數據顯示了員工對於玉山的高度認同感及歸屬感,也展現了員工對玉山的高度肯定及信任。