FTLife Insurance Company Limited

FTLife Insurance Company Limited ("FTLife") is one of Hong Kong's most well-established life insurance companies and a wholly-owned subsidiary of NWS Holdings Limited. Since joining New World Group, FTLife has been keeping its brand promise 'Think beyond insurance.' by reshaping the concept of insurance. The company constantly seeks to enhance customer experiences by harnessing the Group's vibrant business ecosystem, providing customers with best-in-class life-planning solutions, from wealth management and succession to health, wellbeing and quality of life enhancement.

People-first culture has been the cornerstone of FTLife as it regards employees as the most valuable assets. We belief that keeping our people happy with high engagement level can help unleash their potential by increasing productivity at work and thus brings to company success.

APPRECIATION CULTURE

FTLife strives to cultivate a culture of appreciation towards our staff by frequently launching various staff recognition activities. For example, the “Employee Well-Being Month Program” was launched in last December to appreciate the hard work of our colleagues throughout the year. A series of warm-hearted surprised gifts were given away to colleagues in 5 consecutive weeks. This year, a “Power Up Gift Pack” was prepared for everyone to celebrate their return to workplace after months of stringent control measures of COVID. Besides, all FTLife members were also invited to join an Appreciation Party themed with Local Street Food to recognize the commitment and dedication they made in the first half of 2022. We shared happiness with our colleagues to foster a caring and engaging working environment at FTLife.

WORK-LIFE BALANCE AND FAMILY-FRIENDLY POLICIES

FTLife addresses employees needs by actively listening to their voices via different communication platforms such as quarterly town hall meeting, management visits and employee engagement survey. Through the received feedback, a series of new human-centric benefits and policies, plus wellness programs have been implemented to cultivate a more cohesive working culture by encouraging work-life balance and promoting family-friendly employment practices at FTLife.

The new caring initiatives have been widely welcomed with great applause. We believe that the introduction of human-centric and family-friendly policies are win-win strategies as they not only help our colleagues to improve the quality of life but also maximizes their working efficiency and productivity at work, as well as leading a balanced and healthy lifestyle.

LOOKING FORWARD

FTLife will continue to integrate people-first culture into its strategy planning in areas of talent management and employee engagement. Striving to provide our employees with the most ideal working environment, we create the best conditions for them to be challenged, thrive, and evolve, which ultimately achieves organisational success.