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18th Floor,
Keangnam Landmark Tower,
E6 Pham Hung, Me Tri Ward,
Nam Tu Liem District, Hanoi

18th Floor, Keangnam Landmark Tower, E6 Pham Hung,
Me Tri Ward, Nam Tu Liem District, Hanoi




To be the world's most sustainable
and responsible bank

To be the world's most sustainable and responsible bank

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Standard Chartered is one of the first international banks to establish a presence in Vietnam, having set up its first branch in Saigon, now Ho Chi Minh City, in 1904. On 1 August 2009, we commenced operations in our locally incorporated entity – Standard Chartered Bank (Vietnam) Limited, an important milestone of Standard Chartered’s development in Vietnam.

Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, here for good.

Standard Chartered Bank (Vietnam) Limited provides a full suite of banking products and services for corporates, financial institutions, as well as small- and medium-sized enterprises and individuals. It also plays an active role in building the communities through many programs that promote social and economic development focusing on health, youth, and financial education.

Our 3 strategic stands

  • Accelerating Zero: we aim to help emerging markets including Vietnam to reduce carbon emissions as fast as possible, without slowing development, putting the world on a sustainable path to net zero by 2050.
  • Lifting Participation: we look to improve the lives of people and their communities by unleashing the full potential of women and small businesses.
  • Resetting Globalisation: we will support companies to improve working and environmental standards and giving everyone the chance to participate in the economy, so growth becomes fairer and more balanced.
Promoting a culture of Diversity and Inclusion at Workplace The Bank provides a unique workplace and culture that embraces diversity and inclusion, allowing its people to bring their true self to work, contribute, be motivated, and engaged, and be rewarded and recognized for their contribution. Staff are encouraged to share different views and opinions, and give constructive challenge regardless of age, gender, nationality/ethnicity, disability, and sexual orientation, etc. Since June 2019, several initiatives have gone live such as Financial Education, Goal program, celebration of special days such as International Men/Women’s Day, topic talks, etc. under D&I Council and Women Internal Network (WIN). Our people leaders are sent to a mandatory Inclusive Leadership program, to help us drive the inclusive culture in our organization. The percentage of female employees remains stable at 69%, while female senior leaders accounts for nearly 40% of the management team. We are proud to have employees who have worked for the Bank for up to 25 years, some even spent their whole working life with Bank until their retirement. Our “Long Service Award” honours staff who have worked for more than five years; our CEO Values Award and CEO Fast Fishes Award recognises those who live up the Bank’s values and brand promise.

Employee benefits - maintaining competitive benefits scheme

Besides offering employees working facilities of international standards, the bank’s personnel policies are regularly updated with appropriate remuneration, recruitment, training, and reward policies to stimulate employees and ensure positive staff engagement. The Bank has been actively addressing employees’ needs in terms of safety, stability, and security, especially during Covid-19 crisis including:
  • Job security: No job-laid off due to Covid-19
  • Compensations & benefits: In addition to our flexi-working scheme for location and time, we apply a world-class favorable leave scheme. Our scheme of parental leave and maternity leave supports our employees and their families in the time of childbirth or adoption. During social distancing, staff who has been defined as skeletal workforce received cash and meal allowances for coming to work in office at their full capacity. The Bank continues to maintain private health insurance for staff and their family members. This is to ensure that our people can always be supported once they need medical checks or in case of hospitalization. The Bank also offers staff loans with preferential interest and fee subsidized by the Bank.
  • Staff engagement: We have launched several initiatives to better engage staff as well as increase their motivation and their commitment to the Bank, such as Conduct Engagement Plan, Employee Listening Program, annual My Voice survey - to listen to employee’s feedback, Employee Assistant Program (EAP) – to support staff’s wellbeing, Mental Health First Aider course.

Organizational Structure

Our Executive Committee (EXCO) consists of 10 members and 3 invitees, who are business and function heads and the Chief Executive Officer (CEO). EXCO is responsible for executing the strategy agreed with the Board.

We also have Vietnam Leadership Team, comprising of nearly 120 members across functions, to support EXCO in driving business and drive our People Agenda. The People Agenda has over 25 different pillars, which are critical for our sustainable development and building teams’ commitment to deliver their best.

Future Workforce & new Way of Working

We have transformed toward a more sustainable business environment and built future-ready workforce by investing in new learning platforms and new way of workings. A range of interventions have been implemented to support the future workforce such as merging all learning platforms into one AI-based Learning Consolidated Platform to facilitate continuous and uninterrupted learning, introducing the model of Agile, new Way of Working and Nimble learning, Future skills, etc. to change people’s mindset and prepare for future workforce.

We has also introduced a series of measures, from an early stage, including flexi-working during Covid-19 and likely even post Covid-19. When the pandemic hit Vietnam, the Bank activated split operations and put in place a well-established business continuity plan that covers different scenarios to safeguard staff’s health and safety and minimise disruption to business operations.

Career Path

We are committed to attracting, recruiting and retaining top diverse talents from across the globe. We apply a clear, concise, communicative, and transparent hiring process where candidates are aware of the validity of their candidacy throughout the process. We also focus on developing and retaining local talents and creating internationally diverse teams, via several programs such as International Graduate, Fast Track, Talented schemes, and Top Talented programs.

At Standard Chartered, we prioritize internal hiring to create a culture of talent mobility. This program provides many benefits from having a more a more efficient hiring process, developing cultural knowledge about the organization and an understanding of the company’s mission from staff, avoiding layoffs and protecting our brand, improving employee engagement and retention, empowering employees to grow their skill sets as well as driving ongoing agility across our organization. The Bank has also been adapting virtual hiring platform for more than 80% interviews throughout the year. Culture fit assessment has been applied as a compulsory step in this hiring process.