Awards and Recognition:

Company details


Floors 1, 2, 3 Geleximco Building,
No. 36 Hoang Cau Street,
O Cho Dua Ward, Dong Da District,

Floors 1, 2, 3 Geleximco Building, No. 36 Hoang Cau Street, O Cho Dua Ward,
Dong Da District, Hanoi




To be one of the leading joint stock
commercial banks in Vietnam,
focusing on retail banking.

To be one of the leading joint stock commercial banks in Vietnam, focusing on retail banking.

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An Binh Commercial Joint Stock Bank (ABBANK) was established on May 13, 1993, with a vision to be one of the leading joint stock commercial banks in Vietnam, focusing on retail banking.

Pursuing the strategy associated with stable and efficient business operation with the motto “offering the best services to the highest satisfaction of the customers is the center of all business activites”, during the 28 years of development, ABBANK has always been rated as a prestigious bank, a reliable destination for Customers, Partners and Investors.

ABBANK focuses on improving service quality with the professional, dedicated personnel resource; develops effective, efficient and flexible financial solutions; improvement of physical facilities and expand the network of at transaction points in nationwide. Hopefully, these efforts will bring more added value and outstanding financial services to customers.

Not only focusing on sustainable business activities, ABBANK also has made a good impression on a community-friendly and active bank, towards sustainable - long-term development for the whole society through investment activities in education, health, talent promotion and "green living" campaigns are carried out across the country.

“Fully complying with State labor regulations, great efforts have been being made to successfully develop better remuneration policies for employees by ABBANK. The annual ABBANK care program has always been expected by ABBANKers, showing the special benefit policy of ABBANK for ABBANKers by continuously developing and expanding the interests for employees over the years.”

ABBANK always attaches great importance to the friendly, efficient, transparent and highly responsible working environment for all employees to offer the best services to the highest satisfaction of the customers.

The core values committed by the Bank’s Board of Management are the foundation for the sustainable development of ABBANK, including:
  • Result Orientation
  • Responsible
  • Innovative with added value
  • Friendly - Empathetic
  • Spirit of service
In 2020, human resources development was oriented with the spirit of unity, timely motivation and bonus, facilitating to upholding the capacity of each ABBANKer in contributing values to the overall development of ABBANK.

At ABBANK, each staff has the opportunity to perform the work suitable with their professional capacity, is encouraged to contribute their initiatives to improve the quality and efficiency and promote ABBANK business activities through the internal competition programs such as Mobile Directors, The Almighty Teller, Prizes under ABBANK Choice Awards system, Outstanding Managers/Staff, etc.

In addition, the Bank has also paid attention to professional standards. Efforts and achievements of employees are timely recognized and rewarded through adjustment of the employee performance evaluation system to identify important roles and responsibilities of staffs at various levels, creating a streamlined and consistent workflow for internal collaboration and coordination, linking all staffs to the system in order to ensure high productivity. ABBANK aims to improve the quality of human resource services through the following activities: Application of information technology in human resource management; Improving the quality of the team of professional personnel, training and improving the personnel management capacity of management levels. Human resources service supply tools at ABBANK were increasingly improved and perfected towards personalization services such as: developing new HR Software, E-HR rotation system to facilitate the ABBANKers to access to HR services in an easier and simpler manner, the connection between leaders and employees at ABBANK also become more open and multi-dimensional.
“ABBANK strives to pursue the goal of developing the learning community at ABBANK, continuously improving and developing new forms, content and specific implementation programs.”

Human Resource training and development is one of ABBANK’s strategic priorities to satisfy the Bank’s development with a retail-oriented and service charge increasing strategy. The key training targets at the Bank include: to develop leadership capacity, standardize staff, develop the next successors and improve sales and business management capabilities.

Besides, improving the HR quality in terms of expertise and skills is a key task in the HR development of ABBANK. In the roadmap to develop the learning community at ABBANK, ABBANK has organized more than 747 courses for more than 25,152 attendees in 2020; focus on training and development leadership teams, professional training and soft skills. ABBANkers have the opportunity to easily access a wide variety of training programs, actively support their self-study and personal career development.
ABBANK is committed to a safe and sustainable workplace for all employees and offers activities to ensure health during the Covid-19 pandemic recently. In addition, many policies have been quickly added to support employees, such as: Support the cases of F0 / F1 employees and employees on call in the area to impose strict measures under Directive 16; Secure income for employees through salary increase policy and preferential loan program for potential personnel.

During the Covid-19 epidemic as a great challenge for training in general and training in ABBANK in particular, the training form has been quickly transformed from onsite to off-site with other application software such as Zoom, Microsoft Teams and Lotus to adopt and adapt with the existing conditions and obtain high results with low costs, ensuring training to satisfy the demand of the Operating Divisions.