Company details
Address
Rm.C, 5F, No.3, Yuandong Rd.,
Banqiao Dist., 220 New Taipei City,
Taiwan
Rm.C, 5F, No.3, Yuandong Rd., Banqiao Dist., 220 New Taipei City, Taiwan
Industry
IT
Vision
The Elo touchscreen experience
has consistently stood for quality,
reliability and innovation with over
25+ million installations worldwide.
Discovery Elo; Better Touch ; Better Business.
The Elo touchscreen experience has consistently stood for quality, reliability and
innovation with over 25+ million installations worldwide.
Discovery Elo; Better Touch ; Better Business.
Head Count
53
Website
Explore opportunities with us!
About Elo
No one knows touch technology better than Elo. Elo always excels in touch technology. More than 50 years ago, Elo invented the touch panel, and Elo has been making constant advancements. Every 21 seconds, a new Elo device is installed. Elo is committed to providing customers with beautiful, durable and innovative products.Elo is a supplier of touch panel products and solutions. Its product portfolio includes 10- to-70-inch interactive digital signage, touchscreen computers, OEM touch panels and components, and touch display screens. The products have been widely used in the fields of arcade machines, self-service kiosks, restaurant and hotel self-service systems, POS cash registers, shopping mall guides, retail, food and beverage, and transportation. Elo's headquarter is located in Texas, USA, and it has approximately 1,000 employees worldwide. Elo has been deeply rooted in Taiwan for more than 30 years. Elo Touch Solutions (Taiwan) Limited is located in Banqiao and it is Elo's Asia Technology Center. The company employs 50 employees working in R&D, Asia-Pacific business, and customer service, and finance functions.
I. Core Corporate Values: Delivering Warmth and Connecting You and Me Through Touch -Elo, We Connect the World
1. Vision and MissionAs globalization continues to develop, the continuous innovation of communication technologies and the continuous emergence of intelligent technologies have impacted people's cognition and changed everyone's ideas. Communication between people and the connection between people and machines are becoming more and more important. Elo firmly believes that a socially responsible company can certainly drive social progress and sustainable development. Although the physical distance between people is hard to change, the distance for mutual perception between people will get closer and closer. Interaction is everywhere, and Elo is constantly seeking innovations and developments in the pursuit of digitalization of business interactions.
2. Openness and Diversity
Openness and diversity are concepts that Elo has always advocated. On the basis of integrity, respect, understanding and trust, we have established a multi-level, multi-directional and diversified communication channel. This communication channel disregards the hierarchy of job titles and narrows the distance between people. The company's senior managers hold a global all-hands meeting every quarter to share with all employees the results and shortcomings of the quarter, so that employees can fully understand the company's strategic goals and actual implementation status, thereby enhancing the sense of autonomy of all employees, and enhancing the cohesion and unity of all employees. Employees will live and grow together with the company.
3. Innovation and learning:
Elo knows that innovation is the foundation of business. It is committed to innovations in business processes and product technology, and continuously challenges itself. Elo encourages and supports employees to come up with groundbreaking and newer ideas and implement them.
Elo is expected to invest more than US$16 million in innovation and research and development this year. In the past year, 24 new patents have been submitted. At present, Elo holds more than 400 patented technologies. We actively face changes in the market and continue to enrich our product production lines, such as capacitive touch screens, smart self-service terminal products, etc., with an annual output of 800,000 sets.
4. Customer Orientation
The development direction is based on the maximum overall interests of customers, as well as service and market changes. Elo actively commits to understanding and focusing on customers. At the same time, Elo has established friendly partnerships to actively integrate into the industrial ecosystem with the goal of "developing ecology", strengthen cooperation, and jointly achieve sustainable and innovative development with customers.
II. Why Elo is Different
Elo is committed to quality, reputation, and innovation, and is focused on providing commercial-grade products for harsh environments, with a service life of 10 years or more. Elo's touch panel technology leads the industry. With more than 400 patents and a variety of touch technologies (surface acoustic wave, projected capacitance, surface capacitance, infrared and resistance), Elo's products have excellent image quality (supporting finger or gloved touch control), are easy to install, simple to use, and fast to support.The scale of Elo's global business coverage is still expanding. However, no partnership is too small. We are committed to working hand in hand with customers and partners to achieve our goals. Our service is user-centric, and engineers, developers and managers are contacted directly to provide support. Based on various standards, our solutions adopt an open architecture to meet different needs, accelerating ROI and reducing TCO.
III. Corporate Social Responsibility
Elo is unafraid of assuming global corporate social responsibility, and actively participates in social welfare activities, cares for disadvantaged groups, follows local laws and regulations, and regulates corporate behavior. Elo is determined to be a valuable and responsible enterprise.Elo encourages employees to give back to society, to engage in volunteer services, and contribute outside of the office. We want to use practical actions to promote and implement environmental protection and care for vulnerable groups. In 2018, Elo participated in the used shoes event. Step 30, and assisted the organizer with organizing the used shoe warehouse, sorting and packing the collected second-hand shoes in boxes, and sending them to the rural areas of East Africa, so that the local people can have shoes to wear to avoid sand fleas infecting their skin, which can endanger their lives.
Elo strives to safeguard the rights and interests of customers and employees, be honest and trustworthy with suppliers and distributors, and protect the interests of investors. We adhere to the business philosophy of environmental protection and sustainable development, create a harmonious community environment, and actively participate in public welfare undertakings.
IV. Corporate Environment
- Elo Taiwan provides employees with a comfortable and bright working environment, and has specially established a multi-functional social area. Employees can rest, dine and engage in various activities in this area (including cooking competitions, birthday parties, etc.).
- Elo encourages innovation through teamwork and fully trusts the self-discipline and creativity of employees to create an excellent and harmonious working environment. With humanized management and smooth communication channels, employees can express their opinions and put forward various ideas at any time, so that various projects can be promoted smoothly and quickly.
- Elo pays attention to the work-life balance of its employees. Every year, it organizes domestic and foreign travel, departmental dinners, and annual meetings for employees to promote communication and emotional exchanges among the company's employees. Furthermore, Elo fully cares about the health of all employees, providing regular health check-ups, excellent employee group insurance (including dependents), and a leave system that is superior to labor laws.
- In order to improve organizational capabilities and incentives for employee education, Elo provides comprehensive, planned & phased education and training every year, and even provides employees with further study assistance, such as: First aid training class, English proficiency class and PMP license examination subsidy, etc. The company assists employees in improving their own abilities and realizing their self-worth, so that employees can not only feel fulfilled at work, but also continue to develop their own careers.
Message from Craig Witsoe, Global CEO
"We always seek to hire the best people and that has naturally resulted in a group whose race and gender statistics exceed the averages for the tech industry. It also helps to encourage a company culture where our ideas can be openly debated and discussed. In everyday meetings and calls, we are lucky to work collaboratively and inclusively with people from all around the world."Message from Steven Lai, General Manager of Taiwan
"Elo's headquarter in the United States upholds operating and management principles consistent across the globe, and provides Taiwanese employees with an open, diverse, clean and efficient workplace, so that employees can learn advanced technologies and abilities and contribute their talents to grow together with the company.Elo has been in Taiwan for 30 years. From the initial investment of a single business promotion personnel, there are now about 50 employees, covering support for global product technology research and development and regional business management; The global technical support and regional business provided by Taiwan have become the most important part of Elo's product strategy and development.
I am very happy that in addition to the recognition for their hard work and talents, the number of employees who have started a family and had children in the past ten years has been among the highest in the world. This is a company that can make employees feel safe and give the employees room to develop."
關於Elo
沒人比Elo更瞭解觸控技術—Elo只專注於觸控技術。早在50多年前,Elo就發明了觸控面板,一直以來Elo不斷前進。每隔21秒鐘,就有一臺新的Elo設備被安裝。Elo致力於為客戶提供美觀、耐用和創新的產品。Elo是觸控面板產品及解決方案供應商, 其產品組合包括10-70寸互動式數位告示牌、觸控電腦、OEM觸控面板及組件、及觸控顯示螢幕等。在電玩機、自助服務機、餐飲飯店自助系統、POS收銀機、購物中心導覽、零售餐飲和交通運輸等領域都獲得廣泛的應用。 Elo總部位於美國德州,全球員工人數約為1000人,在臺灣深根已超過30年, 臺灣艾羅科技有限公司主要營運地位於板橋, 是Elo的亞洲技術中心, 設有研發、亞太業務、客戶服務及財務等人員,目前共計有50名員工。
一、 企業核心價值:牽手感知溫度,觸控連接你我 Elo, we connect the world
1. 願景與使命隨著全球化的不斷發展,溝通技術的不斷創新和智慧化技術的不斷湧現,這些都衝擊著人們的認知,改變著大家的理念。人與人之間的溝通,人與機器之間的連結變得越來越重要。Elo堅信,一個具有社會責任的企業,一定可以推動社會進步和永續發展。儘管人與人之間的空間距離不易改變,但相互感知的距離會越來越近。交互無處不在,Elo為實現商業交互數位化的願景而不斷尋求創新與發展。
2. 開放與多元
開放、多元化是Elo一直提倡的理念。我們在誠信,尊重,理解和信任的基礎上,建立了多層次、多方位和多元化的溝通管道,這種溝通管道摒棄了職位的高低,拉近了人與人之間的距離。公司高層管理者每個季度召開全球員工大會,和全體員工分享本季的成果和不足之處,讓員工充分瞭解公司的策略目標和實際實施情況,增強全體員工自主意識,增強全員凝聚力及向心力,與企業同呼吸、共成長。
3. 創新與學習:
Elo深知創新是業務的基礎,致力於業務流程的和產品技術的創新,不斷挑戰自己。鼓勵支持員工提出具突破性、更嶄新的想法並付諸實施。 Elo今年預計投入約美金1600多萬元用於創新和研發,過去的一年新增提交專利24項,目前Elo共有超過400項的專利技術。我們積極面對市場變化,不斷豐富產品生產線,如電容式觸控式螢幕,智慧化自助終端產品等,年產量達80萬套。
4. 客戶導向
以客戶最大整體利益,以及服務和市場變化為發展導向。積極致力於理解客戶,關注客戶。同時,建立友好的合作夥伴關係,以“發展生態”為目標積極融入到產業生態中,加強合作,與客戶共同實現永續創新發展。
Elo業務覆蓋全球規模還在不斷擴大,然而合作無小事,我們致力與客戶及合作夥伴攜手並進完成目標。我們服務以用戶為中心,直接接洽工程師、開發人員和管理人員提供支援,基於各類標準,我們的解決方案採用開放式體系結構以滿足不同需求,加速ROI、降低TCO。
Elo鼓勵員工回饋社會,鼓勵員工從事志願者服務,多次走出辦公室,以實際行動宣導與落實環境保護和關懷弱勢群體。 在2018年, 參與舊鞋救命 (Step 30) 活動, 協助主辦單位整理舊鞋倉庫, 將募集的二手鞋分類打包裝箱, 送到東非偏鄉, 讓當地的人民有鞋可穿避免沙蚤寄生皮膚, 危害生命。
Elo竭力維護客戶權益、員工權益,對供應商和經銷商誠實守信,保障投資者利益。秉持環保永續發展經營理念,創造和諧社區環境,積極投身公益事業。
“我們總是尋求最優秀的人才,這自然導致一個種族和性別統計數據超過科技行業平均水平的團體。同時有助於鼓勵公司文化,讓我們的想法可以公開辯論和討論。在日常的會議和電話中,我們很幸運能夠與來自世界各地的人們合作,包容各方。”
Elo來台三十年,從最初的投入一位業務推廣人員,現約有50位員工,涵蓋支持全球產品技術研發及區域業務管理;台灣提供的全球性技術支持及區域業務已成為Elo產品戰略及發展最重要的一環。
很高興員工們除了努力及才華被認可外,近十年來員工的成家人數及生兒的數量都位居全球前茅,這是個能讓員工感到安全感與歸屬感且有發展的公司。”
Elo深知創新是業務的基礎,致力於業務流程的和產品技術的創新,不斷挑戰自己。鼓勵支持員工提出具突破性、更嶄新的想法並付諸實施。 Elo今年預計投入約美金1600多萬元用於創新和研發,過去的一年新增提交專利24項,目前Elo共有超過400項的專利技術。我們積極面對市場變化,不斷豐富產品生產線,如電容式觸控式螢幕,智慧化自助終端產品等,年產量達80萬套。
4. 客戶導向
以客戶最大整體利益,以及服務和市場變化為發展導向。積極致力於理解客戶,關注客戶。同時,建立友好的合作夥伴關係,以“發展生態”為目標積極融入到產業生態中,加強合作,與客戶共同實現永續創新發展。
二、 為什麼Elo與眾不同
Elo致力於品質、信譽和創新,專注於為嚴苛的環境提供商業級產品,使用壽命延長至10年甚至更長。觸控面板的技術領先,擁有超過400項專利以及多種的觸控技術(表面聲波、投射式電容、表面電容、紅外和電阻),Elo的產品具有出色的圖像品質(支援手指或戴手套觸控),易於安裝,使用簡單,支援快速。Elo業務覆蓋全球規模還在不斷擴大,然而合作無小事,我們致力與客戶及合作夥伴攜手並進完成目標。我們服務以用戶為中心,直接接洽工程師、開發人員和管理人員提供支援,基於各類標準,我們的解決方案採用開放式體系結構以滿足不同需求,加速ROI、降低TCO。
三、 企業社會責任
Elo勇於承擔全球企業社會責任,積極參與社會公益活動,關愛弱勢群體,遵循各地法律法規並規範企業行為,堅持做有價值有責任的企業。Elo鼓勵員工回饋社會,鼓勵員工從事志願者服務,多次走出辦公室,以實際行動宣導與落實環境保護和關懷弱勢群體。 在2018年, 參與舊鞋救命 (Step 30) 活動, 協助主辦單位整理舊鞋倉庫, 將募集的二手鞋分類打包裝箱, 送到東非偏鄉, 讓當地的人民有鞋可穿避免沙蚤寄生皮膚, 危害生命。
Elo竭力維護客戶權益、員工權益,對供應商和經銷商誠實守信,保障投資者利益。秉持環保永續發展經營理念,創造和諧社區環境,積極投身公益事業。
四、 企業環境氛圍
- 臺灣艾羅為員工提供舒適明亮的工作環境,特別是設有多功能交誼區, 員工們可以在此區域休憩用餐和從事各項活動(包括廚藝競賽、慶生會等)。
- Elo通過團隊合作來營造鼓勵創新,充分信任員工的自我約束力和創造力,創造卓越和諧的工作氛圍。人性化的管理和暢通的溝通管道, 員工可以隨時表達意見和提出各項想法, 讓各項工作計畫推動更加順利且快速。
- Elo注重員工工作與生活的平衡,每年舉辦員工國內外旅遊、部門聚餐,和年會等活動,促進公司員工溝通和情感交流。再者, Elo百分百關心所有員工的身體健康, 提供員工定期健康檢查 、優渥的員工團體保險(包含眷屬) 和優於法定的休假制度。
- 為了提升組織戰力和員工學習動機,Elo每年都有完善的、有計劃性 & 階段性的教育訓練, 甚至提供員工進修補助,例如: 急救訓練班,英文實力班和PMP證照考試補助等。公司協助員工提升自我能力,實現自我價值,使員工除了在工作上獲得成就感也持續發展個人職涯。
全球執行長Craig Witsoe的話
“We always seek to hire the best people and that has naturally resulted in a group whose race and gender statistics exceed the averages for the tech industry. It also helps to encourage a company culture where our ideas can be openly debated and discussed. In everyday meetings and calls, we are lucky to work collaboratively and inclusively with people from all around the world.”“我們總是尋求最優秀的人才,這自然導致一個種族和性別統計數據超過科技行業平均水平的團體。同時有助於鼓勵公司文化,讓我們的想法可以公開辯論和討論。在日常的會議和電話中,我們很幸運能夠與來自世界各地的人們合作,包容各方。”
臺灣區總經理Steven Lai的話
“Elo美國總公司秉持全球一致的經營管理準則,提供台灣公司員工開放,多元,潔淨又高效的職場,讓員工能學習先進技術及職能及貢獻長才,與公司一起成長壯大。Elo來台三十年,從最初的投入一位業務推廣人員,現約有50位員工,涵蓋支持全球產品技術研發及區域業務管理;台灣提供的全球性技術支持及區域業務已成為Elo產品戰略及發展最重要的一環。
很高興員工們除了努力及才華被認可外,近十年來員工的成家人數及生兒的數量都位居全球前茅,這是個能讓員工感到安全感與歸屬感且有發展的公司。”