HC Comm - HCOE
Telkom Landmark Tower
lt. 29, Jalan Gatot Subroto kav.52,
HC Comm - HCOE
Telkom Landmark Tower lt. 29, Jalan Gatot Subroto kav.52, Jakarta
To be the most preferred digital
telco to empower the society
To be the most preferred digital telco to empower the society
Explore opportunities with us!
TOWARDS THE MOST PREFERED DIGITAL TELCO COMPANY TO WORK FORPT Telkom Indonesia (Persero) Tbk (Telkom) is a state-owned information and communications technology enterprise and telecommunications network in Indonesia. As it transforms to become a digital telecommunication company, TelkomGroup implements a customer-oriented business and company operational strategy. The transformation aims to trim down TelkomGroup’s organization to be leaner and more agile in adapting the fast-changing nature of the telecommunications industry. The new organization is expected to be able to improve efficiency and be more effective in producing a quality customer experience.
TelkomGroup’s activities grow and change in accordance with the development of new technology, information and digitalization, but still within the corridor of telecommunications and information technology. This is evident in the newly developed business lines, which complements the company’s existing legacy business. Telkom now categorizes its portfolio into three Digital Business Domains. First, Digital Connectivity including Fiber to the x (FTTx), 5G, Software Defined Networking (SDN)/ Network Function Virtualization (NFV)/ Satellite. Second, Digital Platform including Data Center, Cloud, Internet of Things (IoT), Big Data/ Artificial Intelligence (AI), Cybersecurity. Lastly, Digital Services focus on the Enterprise and Consumer segment.
Digital Talent for Digital Telecommunication CompanyTelkom employees are one of the key stakeholders that contribute to the successful realization of the company’s purpose, vision and mission. This has been a vital concern, particularly as Telkom Indonesia continued to make its transition into a digital telco throughout the pandemic. TelkomGroup employees are encouraged to have agility at work, by involving and forming cross-functional and cross expertise tribes and squads in the development of service products. This requires the Company to provide digital talents with superb abilities in developing digital digital product innovations. Telkom has been actively engaging talents to join Telkom in this era of digital talent war by adopting the strategy to fulfill its digital talent needs with these strategies: build, borrow, buy.
By focusing on digital talent, Telkom Indonesia now has 1.142 innovators who serve to give counsel and bring innovation to the company for developing digital products. As the number of employees in the digital department are still growing, the percentage of employees calculated as digital talents this early of the year reached 18 percent and gradually showed a positive increment.
Equal Opportunities in Competency DevelopmentThe Human Capital Management Framework (HCM Framework) has been implemented to address the issue of competency development. This framework comprises of Culture, People and Organization as HCM strategy to construct the best possible policy to provide the best working experience and pleasant corporate culture for every employee. All employees at Telkom receive the same opportunity to develop their career through learning and development programs and also an equal opportunity to be part of innovators in developing digital products. It shows that Telkom is transforming without neglecting that all the employees got their portion to develop based on their competency.
The main goal of the given framework and policies is to ensure that all employees are reassured of their presence and empowered throughout their career period since they joined the company until they reach the time to retire. Telkom believes that by implementing equal opportunities would allow them to be reassured, thus enabling them to reach the top leadership positions and develop their best competencies.