PT. BANK UOB INDONESIA
Awards and Recognition:
2021
Company details
Address
Plaza UOB Lt. 14 Jl. MH Thamrin
Kav. 10 Jakarta Pusat 10230
Plaza UOB Lt. 14 Jl. MH Thamrin Kav. 10 Jakarta Pusat 10230
Industry
Banking
Vision
A significant bank in Indonesia,
a key part of the UOB Group,
valued by our customers, staff,
shareholders and regulator, and
admired by the public, as a long
term banking institution they can trust.
A significant bank in Indonesia, a key part of the UOB Group, valued by our customers,
staff, shareholders and regulator, and admired by the public, as a long term banking
institution they can trust.
Head Count
3700
Website
Explore opportunities with us!
Since its establishment in 1956, UOB Indonesia is always committed to providing quality products and excellent customer service in its vast array of digital bank, personal financial services, business banking, commercial banking, corporate banking, global markets and investment management.
As a key part of UOB Group, the Bank’s vision is to become a significant bank in Indonesia, valued by our stakeholders and admired by the public as a trusted long-term banking institution. We continue to adopt a disciplined approach in balancing growth with stability while contributing to the nation’s long-term economic, social and environmental well-being. We also recognise that good corporate governance plays an essential part to embed sustainable business practices across the bank.
As a key part of UOB Group, the Bank’s vision is to become a significant bank in Indonesia, valued by our stakeholders and admired by the public as a trusted long-term banking institution. We continue to adopt a disciplined approach in balancing growth with stability while contributing to the nation’s long-term economic, social and environmental well-being. We also recognise that good corporate governance plays an essential part to embed sustainable business practices across the bank.
We aim to create sustainable economic value for all our stakeholders through a team of loyal, dedicated and professional bankers committed to meeting and exceeding the needs and expectations of our customers in both retail and wholesale segments.
We have a substantial retail customer base through a wide range of saving products, credit cards and mortgage services. Our service network comprises 41 branch offices, 107 sub-branch offices and 150 ATMs across 30 cities in 18 provinces in Indonesia.
Our digital bank, TMRW, is committed to helping customers meet their financial goals. TMRW serves Indonesia’s generation of enterprising and digital-savvy for a better digital experience through data insights and customer feedback to personalise the customer experience. In 2021, TMRW won the World’s Best Consumer Digital Banks in Asia Pacific from Global Finance.
UOB Indonesia also received Triple A Treasury, Trade, Supply Chain and Risk Management Awards based on its ability to implement the best treasury, trade finance, and risk management initiatives.
We believe in being a responsible financial services provider. We are committed to making a difference in the lives of our stakeholders and the communities in which we operate. We are steadfast in supporting social development, particularly in the areas of art, children and education.
We care for the professional and personal development of our colleagues. Guided by our Honourable, Enterprising, United and Commitment values, we strive to build a culture where our colleagues are empowered to positively contribute to the workplace, customers, and the community. We endeavour to foster an inclusive, prudent, progressive and high-performing organisation of professional and principled individuals.
Throughout the ongoing pandemic, which started in early 2020, our focus was to ensure the well-being and welfare of our colleagues. Our initiatives encompass the following three aspects:
We have a substantial retail customer base through a wide range of saving products, credit cards and mortgage services. Our service network comprises 41 branch offices, 107 sub-branch offices and 150 ATMs across 30 cities in 18 provinces in Indonesia.
Our digital bank, TMRW, is committed to helping customers meet their financial goals. TMRW serves Indonesia’s generation of enterprising and digital-savvy for a better digital experience through data insights and customer feedback to personalise the customer experience. In 2021, TMRW won the World’s Best Consumer Digital Banks in Asia Pacific from Global Finance.
UOB Indonesia also received Triple A Treasury, Trade, Supply Chain and Risk Management Awards based on its ability to implement the best treasury, trade finance, and risk management initiatives.
We believe in being a responsible financial services provider. We are committed to making a difference in the lives of our stakeholders and the communities in which we operate. We are steadfast in supporting social development, particularly in the areas of art, children and education.
Our Employee Commitments
Effective human resource (HR) management is essential to our success as it ensures that the bank can seize opportunities, overcome challenges and remain focused on our customers’ best interests. Our HR policy aligns with the bank’s strategy and commitment to staying disciplined and prudent and upholding good corporate governance and best practices.We care for the professional and personal development of our colleagues. Guided by our Honourable, Enterprising, United and Commitment values, we strive to build a culture where our colleagues are empowered to positively contribute to the workplace, customers, and the community. We endeavour to foster an inclusive, prudent, progressive and high-performing organisation of professional and principled individuals.
Honourable
Do What is Right We do what is right for all of our stakeholders and make decisions in the best interests of our organisation, colleagues and customers.Enterprising
Build Meaningful Careers We encourage enterprise and ambition at all levels. We believe in bringing out the best in everyone through professional development and empowering our colleagues to take ownership of their career paths.United
Make a Real Difference Our unwavering commitment to upholding our values is reflected in how we serve our customers and our communities with passion. We are here to create impact and to add value to the lives we touch.Committed
Lead by Positive Example Our leaders act as role models, guiding individuals and teams to take on challenges and take ownership of their actions. Together, we focus on enabling the success and advancement of all our colleagues.Throughout the ongoing pandemic, which started in early 2020, our focus was to ensure the well-being and welfare of our colleagues. Our initiatives encompass the following three aspects:
#BetterStaffCare
- Distribution of care packs and grocery vouchers as well as complimentary Vitamin C injections;
- Mental health support to help colleagues undergoing treatment to get through the difficult times;
- Reimbursements for rapid or swab tests facilities;
- Awareness of the importance of good health and hygiene and set up a ‘well-being hotline’ for colleagues to receive free consultations with certified doctors on how to improve mental and physical well-being;
- HR hotline serving as a centre for functional coordinators to report COVID-19 cases and for colleagues to raise questions in regards to COVID-19 measures;
- Internet and phone credit allowances to help colleagues work remotely and more effectively;
- Transportation allowance for our colleagues who work in the office to avoid public transportation, especially during peak hours.
We are driven by unwavering commitment to caring for our people, by building a safe, nurturing and inclusive workplace where all of our people are treated respectfully and in professional manner. This in turn, we believe, will make a positive and meaningful differences to all our UOB Indonesia colleagues
#BetterWorkForce
We empower colleagues with a series of digital bite-sized learning programmes to encourage them in adopting the right mindset, gain knowledge, and deepen skills to overcome challenges. We support and facilitate our colleagues’ professional aspirations by offering postgraduate scholarships, securing the career pipeline of our Management Associate (MA) Programme, and continuously offering job rotation opportunities.#BetterWorkPlace
We offer our colleagues shortened and staggered work hours as part of flexible work-time arrangements. We regularly disinfect our office premises to reduce health risks, and in early 2021, during the earlier two months of mass vaccination, 79% of our colleagues have been vaccinated.At UOB, we understand what it truly means to be a family. An unwavering commitment drives us to care for our people and to maintain a values-driven and performance-oriented culture. We trust that they will strive to make a positive and meaningful difference in what they do for our stakeholders. Therefore we recommence building a safe, nurturing and inclusive workplace where all of our colleagues are treated respectfully and professionally.
