TDCX CHINA


Awards and Recognition:
 

Company details

Address

Building 13-C, Economic Core Area,
Shunyi District, Beijing 101318

Building 13-C, Economic Core Area, Shunyi District, Beijing 101318


Industry

BPO


Vision

To be the preferred partner to high
growth organizations and high
performing indiividuals

To be the preferred partner to high growth organizations and high performing indiividuals


Head Count

350


Website

www.tdcx.com


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Info

Info

ABOUT US

TDCX was founded in 1995 as a provider of outsourced services to a diverse clientele. Over the years, we have evolved into an enabler of the digital economy, with more than 8,000 talented folks in eight strategic locations supporting some of the biggest names in the industry. We remain as passionate as ever about creating value for our people and clients and are proud of our reputation for being a trusted partner to industry leaders.


So far, we have a strong presence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, Spain, and Colombia. Our campuses are strategically located to allow us direct access to local and international talents and to cater to our clients in Asia-Paci ic, North America, Latin America, Europe markets, and beyond. Boasting an open space concept and collaborative workspaces, our campuses are designed to be a modern place where people, culture, and ideas fuse in the best way possible. We have established strategic partnerships with leading companies in the global consumer electronics, internet, travel and hospitality, digital advertising, e-commerce, fintech, automotive, technology and other industries.

As a global outsourcing service company, TDCX is committed to providing partner companies with omni-media customer service, intelligent technical support, and more. Guided by digital transformation, TDCX helps partner companies upgrade their customer service and improve the customer service experience. With the help of intelligent technology, the business process and big data applications are highly integrated to help enterprises improve customer service value, solve customer pain points, and achieve cost reduction and efficiency.

公司介绍

TDCX提达客思于1995创立于新加坡,是一家提供全媒体、多语种、智能 化客户服务体验的全球性业务流程外包(BPO)公司,曾获得全球范围内 的200多个行业大奖,其中包括最佳外包联络中心奖、最佳雇主奖、最佳 联络中心奖等等。

TDCX提达客思的运营站点主要分布在新加坡、吉隆坡、曼谷、马尼拉、宿 务、东京、巴塞罗那、波哥大、香港、北京、上海等全球11个不同城市。公 司在不同地区所处的地理位置十分优越,使我们能够直接地建立起本地 和国际人才的联系,从而满足我们在亚太地区、北美、拉丁美洲、欧洲市 场及其他地区的客户。公司的设计理念为开放的空间概念和合作式的办 公空间,因此,我们的公司环境非常现代化。在这里,人、文化和思想以最
佳的方式交融在一起。我们有来自不同国家的员工超过10,000人,其中 汇集了精通23国语言的全球各地人才,更加有效的帮助全球客户和消费 者建立联系。目前,TDCX提达客思已经与全球电子消费产品、互联网、 旅游与酒店、数字广告、电子商务、金融科技、汽车、科技等行业中的各大 领先企业建立战略合作关系。

作为全球性外包服务公司,TDCX提达客思致力于为合作企业提供全媒 体客户服务、智能整体技术支持等等。以数字化转型为导向,助力合作企 业客户服务升级,提升合作企业客户服务体验。借助智能科技,实现企业 业务流程与大数据应用高度融合,帮助企业提升客服价值,解决客户痛 点,实现降本增效。