(From left) Gina Eala, BPI Chief Human Resources Officer; TG Limcaoco, BPI President and CEO; Jayant Paleti, Darwinbox Co-founder; and Sasank Raavi, Darwinbox Country Manager-Philippines.

Bank of the Philippine Islands (BPI) adopts digital-first HR with its partnership with Darwinbox, Asia’s Human Resource Management System (HRMS) provider.

With a legacy spanning over 170 years, BPI has “enhanced its employee experience and streamlined HR processes for its 18,000-strong workforce, covering a diverse range of banking services.”

BPI has leveraged Darwinbox’s technology platform “to enhance employee experience, streamlining every phase of the employee’s journey, from the onboarding process to retirement.

Dubbed as Real-time HR Express Assist or RHEA, BPI employees now have access to a one-stop-shop solution for all their HR needs, including Time & Attendance, Performance Management, Recruitment & Onboarding, issue resolution through Helpdesk, and employee engagement via Vibe, Darwinbox’s integrated social network for businesses.”

Maria Virginia “Gina” Eala, BPI Chief Human Resources Officer said, “We continue to reinforce our value of being customer obsessed to give the best solutions not only to our customers but also to our people. Our partnership with Darwinbox marks a significant milestone in our ongoing journey to enhance the employee experience at BPI.”

“With RHEA, we hope to empower our employees to achieve and do more as we continue to pursue our vision to build a better Philippines – one family, one community at a time,” she added.

The first phase of the digital HR transformation “went live as scheduled, an achievement that the BPI team found particularly noteworthy.

In less than a year, the project team implemented modules from hire-to-retire that enable, empower, and engage Unibankers in creating memorable moments.

Mobile accessibility is one of the key features of RHEA, “ensuring that every employee, including those working in branches, can access HR services anytime.”

Eala also added that, “Having RHEA available through mobile phones ensures the platforms’ accessibility and user-friendliness for our entire workforce while upholding the highest level of security and flexibility. Our most valuable assets are our employees, which is why we prioritise their holistic well-being to boost their productivity in the workplace.”

“As noted in the update, BPI claims that it is “a pillar of the Philippines’ banking industry, setting standards for over a century with its innovative mindset, a trait we wholeheartedly share. We are proud to be part of the bank’s digitalisation journey,” she stated.

Sasank Raavi, Darwinbox Country Manager – Philippines, said, “It takes crystal clear vision from the leadership to take on a project of this magnitude, and it’s been nothing short of a joy working with the BPI team on this.”

“Transforming HR at an organisation with such scale and legacy was a very rewarding challenge. We are happy to be part of BPI’s mission to build a better Philippines.”

BPI’s collaboration with Darwinbox represents “a significant leap in its journey to modernize HR operations and provide an enhanced employee experience for its dedicated workforce,” Raavi added.


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